Luzzano Hotels

"This is by a very long mile the worst hotel I have stayed in and I have been to some places. To start - our the bathroom reeked of septic gas, by night time, it had engulfed the entire room. I was going to ask for a room change for this reason but when cleaning came around next morning, it was clear the other rooms had the same issue. The entire corridor was filled with septic odour, it wasn’t even worth bringing up. The only possible explanation is a backwater valve had not being installed to the septic tank and the bath and WC shared the same plumbing. Considering the above, everything else that followed pales in comparison. Our room was facing the main street and it had zero sound proofing so you could literally hear people chatting outside in the morning and every car go by in the night. I asked for a room change on this basis as between this a the sewer odour we had managed no sleep after and 6 hour flight - we were told with no pretence of empathy there was no room change option available. I cannot comment on the breakfast option as we have little appetite after inhaling septic gas all night. The only redemption was getting my wallet back after I had forgotten it at the hotel. When I called the hotel, they confirmed they had it and I returned to pick it up."

"Clean room and hotel. Very pleasant and helpful staff"

"Can be better "

"Basic room and place but great location and clean. Wifi did not work in my room Gate C, but did in the breakfast room."

"Everything was perfect"

"Accidentally booked for one person and was charged an high additional - which on Expedia was not even close to that amount. Great location for early flights. "

"Room was large but bare. Just a couple of chairs besides the bed made the space not flexible to use as a true ‘suite’. Heat hard to control. Had a big whirlpool tub, but small spigot meant it took a long time to fill. Room clean; housekeeping does a nice job. Desk staff friendliness mixed."

"Very clean and spacious. Excellent breakfast. Hotel has its own a parking space. Good communication with the host. "

"The hotel is in an area of Naples that you aren’t able to walk to places. "