Luzzara Hotels

"Be careful about time of year and the heavy regulation in the city about when they can and can’t heat or cool the building. We were there in early April and it was a warm spell and they are banned from allowing any cooling in the building which made sleeping difficult. "

"Pros: -very clean -easy to check in and out, all done via messages/email and with electronic codes -you only see staff during breakfast, and they are super friendly and attentive -breakfast is great! Plenty of choices, delicious coffee, a very nice breakfast room shared with other guests, etc. -it was super to be able to control the temp in the room, as many times it is set too cold or too hot, great shower, bidet, towel warmer, very good WiFi. -secure parking -walking distance (maybe 15') from everything to see in Parma. Cons: -As mentioned by other guests, the area where the hotel is located is a bit sketchy, and the only access to the hotel is through the parking lot, which is located in the alley. The area is the train station neighborhood, and, like in any other city, not the best to walk around, especially at night. Parma has a reputation for being very safe, but still, we felt a tad uneasy walking back to the hotel after dinner. Having said that, many stores were open late, all sorts of people were walking around, and the restaurant next door (in the alley) was packed with customers, so that made us more comfortable. Also, right around the corner to both sides, there are much fancier/bigger hotels, so I guess it is not an unusual area of town; it is just different from the rest. "

"Rooms were immaculate and cleaning staff worked very hard. Breakfast was ok. Considering the hotel is in the middle of an industrial estate, meaning that gusts may choose to stay and utilise the bar, I would have thought that keeping the bar staffed would be a priority? Sadly not! Had to repeatedly ask for some e to serve our group of 6 people. Ended up just leaving due to the wait one night. When we complained, we got shouted at! Pool area and corridors had a drain smell but luckily this didn’t extend to the rooms. Overall, good for a quick stop over - but that’s all! "

"The room was very cool. It is a historic building so the bed felt like it had come when beds were first invented 😅 so be prepared for that :) other than that,, my stay was lovely! "

"The hotel is far from the city center, but walkable. The garage is extremely narrow. The area around the hotel didn’t feel save. Overall it was ok for one night."

"Beautiful spaces, the rooms are spacious and very clean with a touch of history (in a classy way). Breakfast is great. Personnel is very courteous and attentive. Fully recommended."

"Absolutely loved it"

"Clean room"

"Room was clean but a shower was a bit small or actually very small I kept hitting my elbows. That was the only negative however breakfast is great"