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Reviews of B&B HOTEL Lyon Caluire Cité Internationale

3 out of 5
B&B HOTEL Lyon Caluire Cité Internationale
148-150 Grande Rue de Saint Clair, Caluire-et-Cuire

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 426 reviews" "
Rating 8 - Good. 208 out of 426 reviews" "
Rating 6 - Okay. 58 out of 426 reviews" "
Rating 4 - Poor. 20 out of 426 reviews" "
Rating 2 - Terrible. 12 out of 426 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from reception on 23 Jan 2024
Merci beaucoup Ali. A bientôt dans notre hôtel.

8/10 Good

Lina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Norbert

Stayed 2 nights in Jun 2023
Response from Anthony on 5 Jul 2023
Bonjour NorbertNous sommes ravis que vous ayez apprécié votre séjour au B&B lyon Caluire cité internationaleLa satisfaction de nos clients est notre priorité et c'est toujours un réel plaisir de lire des remarques encourageantes comme les vôtres. Toute l'équipe espère avoir l'opportunité de vous accueillir prochainement !

8/10 Good

Isaiah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
convenient
Stayed 5 nights in May 2023

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Yassine on 8 Sept 2022
Bonjour Camel,Nous vous remercions pour vos commentaires suite à votre séjour au B&B Hôtel LYON Caluire Cité Internationale C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Bien cordialement,Yassine

10/10 Excellent

Sandy

Stayed 1 night in Jul 2022
Response from B&B Caluire on 11 Aug 2022
Bonjour, Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Caluire Cité Internationale. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. A très bientôt ! Eve.

8/10 Good

Celeste

Business traveller
Liked: Staff & service
NA
Stayed 4 nights in Jun 2022
Response from Yassine on 13 Jun 2022
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour au B&B Hôtel LYON Caluire Cité Internationale C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Bien cordialement, Yassine

2/10 Terrible

Pawel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected
I have booked the stay with wrong date due to Google issues with the hotel reservation. I have been at the hotel 1 month earlier. Staff couldn't move the date resulting in me paying 3 times more than I paid for online. Not to mention the money was wasted. My card that I paid for at the hotel was then used to pay for a stay that I had said to cancel via e-mail. Sadly they couldn't do that for me either. Hotels.com doesn't pick up calls from my country.
Stayed 1 night in Jul 2021

8/10 Good

Bernadette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Dawei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Dawei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great place
great little hotel with easy access to shops, cafes and laundry shop
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Anthony on 27 Oct 2019
Bonjour , Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour au B&B Lyon cité internationale. Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle. Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis. A très bientôt Cordialement,

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

NyuntWai, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in walking distance to the conference venue.
Stayed 5 nights in Jul 2019

10/10 Excellent

Guest

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff helpful and kind clean area and good breakfast
Stayed 2 nights in Jul 2019
Response from Perrine on 26 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient for attending a football match. Small spartan room and bathroom perfect for a layover if you do not plan to spend a great deal of time in the room
Stayed 1 night in Jul 2019
Response from Perrine on 26 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Perrine on 28 Jul 2019
Bonjour Vladimir, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Lyon Caluire Cité Internationale lors d'un prochain séjour !

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Perrine on 28 Jul 2019
Bonjour, Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes. A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, but the streets around the hotel is in a tight quarters. Service stuff is very nice !
Stayed 1 night in Apr 2019
Response from Perrine on 17 Apr 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can t go wrong...
The hotel is brand new and very nice looking... It is a little bit away from the center...but you get there in 8 to 10 min by bus.. Which stops right in front of the hotel... The rooms are super clean and comfortable... The breakfast is amazing and only 6 euros... At this price... (55 usd) it is a great bargain... Enjoy while it lasts....
Stayed 2 nights in Sep 2018

6/10 Okay

Mary, Houston

Liked: Cleanliness, staff & service
Disliked: Room comfort
No frills, basic room for a good price.
Very basic hotel. Small room, no decorations, no hair dryer or hand towels. Parking was tight in the garage. The price was good for one night stay.
Stayed 2 nights in Jun 2018
Response from reception on 6 Jul 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

winston

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
All good but.
First night toilet shower choke. Cannot fix. New room sink choke. Seems they need heavy duty plumbers on standby !
Stayed 3 nights in May 2018

8/10 Good

Purshottam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel for visiting Lyon
Good location for easily getting to by car or bus, plus a few restaurants and fast food nearby.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attending conference hence great location and well run

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon stopover
Good hotel but parking is extra if street parking is full. It’s new so rooms are still fresh

10/10 Excellent

Jesus, Sonora, Mx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to old Lyon
The hotel is clean and upgraded, the staff is nice and helpful, I had a problem with my arrival and they contacted me to make sure I had my room at my arrival time. It is in walking distance to one of the biggest parks in France (la Tête d'Or)
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place
Short bus ride to the city centre, stop outside hotel, breakfast worth the money,
Stayed 2 nights in Oct 2017

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Its a nice hotel. It works for the price. Staff was ok.
Stayed 1 night in Aug 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business travel
Nice basic hotel. Accessible by bus.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not choose a wheelchair accessible room
We chose a wheelchair accessible room thinking it will be a bigger room....but maybe due to less frequent use age, it was absolutely filthy and almost uninhabitable.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Two star comfort
Once we set our expectations to a 'budget' hotel, we enjoyed our stay (three stars seems generous - two stars seems more accurate). The room was clean and quiet, but minimal. There was no place for luggage other than on the floor, soap was available only in the shower pump dispenser (no other toiletries), only two bath towels (no hand towels), extra pillows were available from housekeeping, a blow dryer could be obtained from the front desk by leaving ID, breakfast was okay but chaotic.

8/10 Good

rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super budget hotel
the location is convent for public transports, bus 9, 171 for city center, c1, c2, for train station part-dieu. there are other lines such as c5, bus 70 etc all around 150 menters from the hotel. Room is reasonable size, very clean. check in fast, no need for check out apparently, excellent value for money

8/10 Good

pying-huan, hong kong

Liked: Cleanliness, property conditions & facilities, room comfort
a decent lodging in a quiet neighbourhood
a decent lodging in a quiet neighbourhood

8/10 Good

Anna, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean relaxing place to stay
B&B was very clean and staff were very helpful. Breakfast was served from very early so the 2 hot food items looked a bit stewed at 7 am in the morning. There was a fair selection for breakfast but it didn't vary from day to day. It was great that there were alternative places to sit, eat and or drink and relax apart from room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva Gareth BAle
Bit far from Centre but bus routes just outside hotel

10/10 Excellent

desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location shame that the advert did not tell you how to get to the hotel by public transport

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kacper, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
On the plus side: A clean room with basic furniture, very comfortable bed, clean bathroom, fast WiFi and perfectly okay breakfast. Good value for money. On the minus side: there is no luggage rack in the room (had to keep my suitcase on the floor) and the desk (or rather wall shelf) is extremely small. Also, I didn't like the idea of writing down and keying in door codes - I much more prefer entry cards.

6/10 Okay

Benoît

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pas de meuble dans la chambre . Drap déchiré ! !!
Stayed 1 night in Feb 2024
Response from esteban on 29 Feb 2024
Bonjour,Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour au B&B Lyon Caluire.Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle.Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis.A très bientôtCordialement,

10/10 Excellent

bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Réceptionniste on 19 Mar 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Hôtel lors d'un prochain séjour

8/10 Good

georges

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Réceptionniste on 19 Mar 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Hôtel lors d'un prochain séjour

10/10 Excellent

Fanny

Stayed 2 nights in Jan 2024
Response from Alpha on 27 Jan 2024
Bonjour Fanny,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Lyon Caluire Cité Internationale. La satisfaction de nos clients est notre priorité et c'est toujours un réel plaisir de lire des remarques encourageantes comme les vôtres. Toute l'équipe espère avoir l'opportunité de vous accueillir prochainement !

10/10 Excellent

Sylvie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Réceptionniste on 19 Mar 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Hôtel lors d'un prochain séjour

10/10 Excellent

Ustelle

Stayed 1 night in Dec 2023
Response from Réceptionniste on 19 Mar 2024
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Hôtel lors d'un prochain séjour