Family Room, 1 Double Bed with Sofa bed

Reviews of Hôtel ParKest

3 out of 5
Hôtel ParKest
Impasse Louis de Broglie, Genas

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 328 reviews" "
Rating 8 - Good. 105 out of 328 reviews" "
Rating 6 - Okay. 23 out of 328 reviews" "
Rating 4 - Poor. 11 out of 328 reviews" "
Rating 2 - Terrible. 8 out of 328 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place but terrible public transport
Stayed 2 nights in Nov 2023
Response from Adeline OGIER, Hospitality Manager on 14 Nov 2023
Dear Guest,We are delighted to hear that you found our hotel to be in great condition and appreciated the cleanliness of the room and the quality of our service. Our hotel is located near major roadways and close to Lyon Saint Exupéry Airport, which makes it convenient for guests traveling by car or air. However, we acknowledge that public transportation options may not be as convenient for some guests. For future reference, our reception team is always available to assist with transportation recommendations and arrangements to make your stay more comfortable.We hope to have the opportunity to welcome you back in the future for an even better experience. Best regards,Adeline OGIER, Hospitality Manager

8/10 Good

AUDREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay / love the breakfast !
Stayed 1 night in Oct 2023
Response from Adeline OGIER, Hospitality Manager on 17 Oct 2023
Dear Audrey,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you had a good stay and enjoyed our breakfast offerings.We appreciate your positive feedback on our room cleanliness, hotel condition, service, and room amenities. Our team is committed to providing a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back on future visits. Kindest regards,Adeline OGIER, Hospitality Manager

6/10 Okay

Nina

Travelled with partner, Travelled with group
Parkest was clean and close to the stadium so handy. 👍👍👍
Response from Adeline OGIER, Hospitality Manager on 5 Oct 2023
Dear Guest,We are glad to hear that you found our hotel clean and appreciated its convenient location near the stadium.We hope to welcome you back.Kind regards,

8/10 Good

Kefei

Stayed 2 nights in Apr 2023
Response from Adeline OGIER, Hospitality Manager on 4 May 2023
Dear Guest,.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Kind regards,Adeline OGIER, Hospitality Manager

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms for our family of 5. I got 2 rooms, but one of them was really big and we were very comfortable. They should just ad a refrigerator since the restaurant was closed and not many places to eat near by.
Response from Adeline OGIER, Hospitality Manager on 5 Jan 2023
Dear Monica,We are delighted that you had a pleasant experience during your stay with us and that the size of your room was to your satisfaction.However, we apologize that you were not entirely satisfied with your room's amenities. Please know that we have refrigerator availiable at the reception to to deposit what you need. Also, our team is alwayse availale to to recommend nearby restaurants.It would be a pleasure to have you return in the future; wishing you a Happy New Year.Kind Regards,Adeline OGIER, Hospitality Manager

10/10 Excellent

Jean F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in LYS airport
Perfect for one night, convenient and close from airport LYS
Stayed 1 night in Apr 2022
Response from Adeline Ogier, Hospitality Manager on 27 Apr 2022
Dear Guest, Thank you for such a kind review. It is a pleasure to know that you found our location was ideal for your requirements. We all hope to welcome you back in the future. Best wishes, Adeline Ogier, Hospitality Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money and delicious breakfast.
We stayed here for one night as a stop off when driving to Nice from the UK. The hotel is in a industrial estate however this didn’t bother us as we were just staying for the night then getting up early to continue our trip. The hotel was very clean and modern and I was very impressed. Huge car park both underground and outside of the hotel with Tesla chargers so I was able to charge my car for free ready for the morning using the 3 phase fast charging! The hotel doesn’t have bar/restaurant service on the weekend which didn’t both us but could for some people! The breakfast was delicious too which was included in the price of our room. Overall I was impressed and was a great stop off and much better than some expensive hotels we’ve stayed at in other locations in France
Stayed 1 night in Jul 2020
Response from Elsa De Matteis, Hotel Manager on 15 Jul 2020
Dear Sir, We aim to provide a memorable experience and are delighted that we were able to meet or even exceed your expectations. Kind regards, Elsa De Matteis, Hotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except WiFi
Stayed 1 night in Jun 2020
Response from Elsa De Matteis, Hotel Manager on 2 Jul 2020
Dear Guest, We are pleased that your overall stay was satisfactory, however, we have noted your comment and regret that you did not make us aware of this issue during your stay as our team would have been happy to have taken any necessary action. We certainly hope that we can see you again in the future. Best wishes, Elsa De Matteis, Hotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Elsa De Matteis, Hotel Manager on 10 Mar 2020
Dear Guest, Thanks for this top rating and for choosing our hotel. We are glad your stay was perfect. Thank you again. We look forward to welcoming you again. Best regards, Elsa De Matteis, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

elaine, boston, ma USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport and the highway but wonderfully sound-proofed. Couldn't hear a thing and I'm a light sleeper. Staff was helpful. Seemed new. Free breakfast and free parking.
Stayed 2 nights in Dec 2019
Response from Elsa De Matteis, Manager on 23 Dec 2019
Dear Madam, Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations with our quiet rooms despite our convenient location. We are pleased our team were on hand when needed. We look forward to welcoming you back on a future trip and we wish you all the best for the festive season. Kind regards, Elsa De Matteis, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and modern- staff were very accommodating and helpful. Rooms were spacious and bedding was comfortable.
Stayed 2 nights in Jul 2019
Response from Waël Rihaoui, Deputy Manager on 16 Jul 2019
Dear Guest, We are delighted to hear that your room was to your liking and you appreciated the quality of our beds. Thank you for your kind words about our team members. Kind regards, Waël Rihaoui, Deputy Manager

10/10 Excellent

Ernest Chandana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value for money...
Short business stay.. great place !
Stayed 1 night in Jun 2019
Response from Waël Rihaoui, Deputy Manager on 14 Jun 2019
Dear Mr. Chandana, We are glad you had a pleasant stay with us, thank you for such a postive comment! We look forward to welcoming you back. Kind Regards, Waël Rihaoui, Deputy Manager

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Jiyoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we wanted
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was close to the place I had to go. I shuttle service was useful
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No Room Service until 7PM and No shuttle
No shuttle service as stated on the website. No room service until 7pm. The room service person on the phone was not nice.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Don't go on a Sunday
Arrived Sunday evening and as we checked in we wanted to make a booking for dinner. Told restaurant is closed as it says on the website. Used the gym which is great and then went to use the sauna and steam room but it was closed on a Sunday. Thought we would have a glass of wine in the bar but it was closed for Wine. Seriously rubbish run hotel. Had 3 staff behind reception to tell us everything was closed. Don't see the point of this as a hotel claiming to have a bar and restaurant. Will never stay there ever again
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Lovely clean hotel, nice friendly staff and good breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Pleasant welcome. Lovely, well equipped room, very quiet despite being next to roads. Plenty of parking, very convenient for Euroexpo. Nice choices for breakfast
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Warm welcome, nice a clean, ticks all the boxes. Wouldn't stay there if I was visiting Lyon because of the location, but ideal stop on a long journey or if you're at thd airport first thing in the morning. Excellent price/quality.
Stayed 1 night in Jan 2018

10/10 Excellent

Jennie, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Lyon airport. I
This is a great hotel with family rooms. The facilities are good and the restaurant serves wonderful food. It totally exceeded our expectations and I would definitely stay again, ahead of an early flight from Lyon Saint-Exupery.
Stayed 1 night in Jan 2018

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly the restaurant was closed despite the fact it should have been open but it must ave been because the hotel was virtually empty and it was the night before new years eve otherwise i would have rated the hotel even better

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Great new hotel Ideal for business in the Eastern suburbs of Lyon

10/10 Excellent

Harriet, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near Lyon airport
A real find, very good value, close to Lyon airport and the on site restaurant was ideal Only slight downside was finding it, the satnav was vital!

8/10 Good

Juan, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended
Great hotel, super comfortable! Would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard hotel at a reasonable price.
We really enjoyed our three night stay during Euro 2016. The location was very handy for the motorway connections to St Etienne and the main road to Lyon, but with it located in an industrial park the location is functional rather than pretty. The restaurant is closed on Sundays but there is a Courtpaille grill about a mile away which was excellent. We only had breakfast one day but the selection and quality was excellent.

8/10 Good

John, Qualicum Beach, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Squeaky clean
We only stayed two nights; but the hotel condition was very nice. My wife was unwell so we didn't get to enjoy the facilities or surreoundings too much.

8/10 Good

matt, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel -frendly staff - let down by Location
We booked ParKest as it near the airport and the Olympic stadium. Whilst it is near there is no real transport to get you to either of these places or into Lyon and the hotel does not have any deals with local taxi firms to have set rates for travel .Therefor you are at the mercy of the Cab drivers who seemed to set their own rates. At the weekends they have reduced service there is nothing locally as the hotel is in a commercial/ industrial area

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Not accessable by transit. Not a lot to do around there. Hotel staff was great! Resteraunt was open limited hours and nothing was really within walking distance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Very average."Prestige" room lost in translation
No fridge or minibar in room. Very hot rooms and extremely noisy/traffic fumes when window open. Unsafe wi-fi network.

6/10 Okay

David, Buckshaw Village

Liked: Cleanliness, staff & service
Expect travel lodge and you will have reasonable e
I booked a "prestige room". The size was good and the bed nice, but that's about it. Wifi was identified by all my devices as dangerous - I stay in hotels every week and this has never happened before. Some devices would not under any circumstances connect, for other I had disable all security. This is not good. No minibar or fridge in room. Loud décor - all a bit utilitarian. Similar to a travel lodger really. No frills. Staff very friendly. Easy drive from airport and ample free parking. Would stay again at a pinch, if nothing a bit more comfortable available.

10/10 Excellent

Delice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Great hotel

10/10 Excellent

Petra, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great and very new. The staff was extremly helpful and very friendly which is very unusual in France. We felt welcome and comfortable. Plenty of parking space.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new
Brand new hotel as it only opened in July. Staff all speak good English. Room and hotel all excellent quality. Only problem is it's well away from the city and local facilities ie bars and restaurants non existent. Good place to stay for a stopover on the way to nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover to the south of France.
Ideal stopover enroute to south of france. Huge family room with 2 double beds, very clean,comfortable and newly fitted. Close to motorway so great for transport but not much nearby if you wanted to stay in the area. Would definitely recommend as great value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise
A new hotel with excellent rooms, lobby, restraunt and parking areas. I had dinner at the hotel and it was simply perfect. Last but not least it is very good value for money.

8/10 Good

M, Wye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite impressed
For my purposes, the hotel location was ok. Otherwise it could prove challenging for a person without a car. The staff are great, pleasant and welcoming. Top team. The whole hotel which opened about a week ago, is very clean and tidy. The only issue would be the food served at the restaurant. It is mediocre and quite expensive. We took ice cream for dessert and I have to say the one I buy from my supermaket is better quality. There is room for improvement but I will definitely stay in my next visit near Venissieux or GEnas

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Adeline OGIER, Hospitality Manager on 12 Mar 2024
Cher Monsieur,Nous sommes heureux de lire que notre hôtel a répondu à toutes vos attentes !Au plaisir de vous vous accueillir à nouveau,Adeline OGIER, Hospitality Manager

10/10 Excellent

Cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
La chambre est immense et la balcon aussi. Parfait pour se reposer après une journée de travail.
Stayed 3 nights in Jan 2024
Response from Adeline OGIER, Hospitality Manager on 13 Jan 2024
Cher Monsieur,Nous nous réjouissons que vous ayez passé un très bon séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Adeline OGIER, Hospitality Manager

10/10 Excellent

LUC

Stayed 1 night in Jan 2024
Response from Adeline OGIER, Hospitality Manager on 8 Jan 2024
Cher Monsieur,Nous nous réjouissons que votre passage dans notre établissement se soit parfaitement bien déroulé.Au plaisir de vous vous accueillir à nouveau,Adeline OGIER, Hospitality Manager

2/10 Terrible

Uosuc

Business traveller
Disliked: Staff & service, property conditions & facilities
Definitely not stay again.
An unpleasant an very unprofessional male staff ruins the hotel's reputation.
Stayed 2 nights in Dec 2023
Response from Elsa de Matteis / Directrice on 18 Dec 2023
Dear Guest,We have noted your concerns regarding the service you received from a member of our staff. We strive to provide professional and attentive service, as is usually recognized by our guests, and we regret that we did not meet these standards during your stay. Please rest assured that we take your comments seriously as they are crucial for us to ensure that all guests have a pleasant experience.We hope to welcome you back on future occasions. Best regards,Elsa de Matteis / Directrice

10/10 Excellent

Maxime

Stayed 1 night in Dec 2023
Response from Adeline OGIER, Hospitality Manager on 12 Dec 2023
Cher Monsieur,Nous nous réjouissons que votre passage dans notre établissement se soit parfaitement bien déroulé.Au plaisir de vous vous accueillir à nouveau,Adeline OGIER, Hospitality Manager

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Adeline OGIER, Hospitality Manager on 10 Dec 2023
Cher Monsieur,Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous vous accueillir à nouveau,Adeline OGIER, Hospitality Manager