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Crowne Plaza Maastricht, an IHG Hotel
4.0 star property

Pet-friendly hotel connected to the convention centre in Maastricht-Centre Urban District with 2 restaurants

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your current months are May, 2024 and June, 2024.
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June 2024

Crowne Plaza Maastricht, an IHG Hotel

Photo gallery for Crowne Plaza Maastricht, an IHG Hotel

Exterior
Interior
Exterior
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview of Crowne Plaza Maastricht, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is €118
Price available on 8/5/2024

Check out the area

Map
Ruiterij 1, Maastricht, 6221 EW
  • Popular LocationSt. Servaas Church13 min walk
  • Popular LocationVrijthof14 min walk
  • Popular LocationMaastricht University15 min walk
  • AirportMaastricht (MST-Maastricht - Aachen)11 min drive
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Room options

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Premium Room, 1 King Bed, River View (River Meuse View)

Premium Room, 1 King Bed, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Plein 1992)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Free toiletries, hair dryer, dressing gowns, slippers

Premium Room, 2 Queen Beds, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 57 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft, 1 King Bed (with Loft)

Free toiletries, hair dryer, dressing gowns, slippers

Standard Loft, 1 King Bed (with Loft)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 57 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Plein 1992)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Maastricht

Located on a river, Crowne Plaza Maastricht, an IHG Hotel is in Maastricht-Centre Urban District neighbourhood and is connected to a shopping centre. Backerbosch Golf Course and Het Rijk van Margraten are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hoge Kempen National Park and Negenoord-Kerkeweerd Nature Reserve. Looking to enjoy an event or a game while in town? See what's happening at Yogaplace Maastricht or De Geusselt Stadium.
Visit our Maastricht travel guideOpens in a new window

What's nearby

  • Bonnefanten Museum - 8 min walk
  • Market - 12 min walk
  • St. Servaas Church - 13 min walk
  • Vrijthof - 14 min walk
  • Maastricht University - 15 min walk

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 9 min walk
  • Maastricht (MST-Maastricht - Aachen) - 12 min drive

Restaurants

  • Bikke - 1 min walk
  • Kapulaga - 2 min walk
  • Café Servaas - 3 min walk
  • Coffeelovers - 2 min walk
  • Café Zuid - 3 min walk

About this property

Crowne Plaza Maastricht, an IHG Hotel

Upscale hotel located in Maastricht-Centre Urban District
Vrijthof is located near Crowne Plaza Maastricht, an IHG Hotel, which provides a terrace, a coffee shop/cafe and a hair salon. Treat yourself to spa services, such as a body treatment, a deep-tissue massage or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, a front desk safe and luggage storage
  • A lift, a water dispenser and a banquet hall
  • Guest reviews say great things about the location
Room features
All 174 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • LED TVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 28.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Le club d Artagnan
  • Restaurant de Mangerie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (10,071 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Building
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.90 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28.50 per person
  • Self-parking fee: EUR 22 per night
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Maastricht
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Crowne Plaza Maastricht Hotel
Crowne Plaza Maastricht
Crowne Plaza Maastricht an IHG Hotel
Crowne Plaza Maastricht, an IHG Hotel Hotel
Crowne Plaza Maastricht, an IHG Hotel Maastricht
Crowne Plaza Maastricht, an IHG Hotel Hotel Maastricht

Frequently asked questions

Is Crowne Plaza Maastricht, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Maastricht, an IHG Hotel?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Maastricht, an IHG Hotel on 8 May 2024 start from €118.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Maastricht, an IHG Hotel?

Self-parking is available for EUR 22 per night. Limited spots are available.

What time is check-in at Crowne Plaza Maastricht, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Maastricht, an IHG Hotel?

Checkout is at noon. Late checkout is available for EUR 50.00 (subject to availability).

Where is Crowne Plaza Maastricht, an IHG Hotel located?

Located in Maastricht-Centre Urban District, this hotel is within a 15-minute walk of Centre Ceramique and Vrijthof. Hoge Brug and Yogaplace Maastricht are also within 10 minutes. Maastricht (ZYT-Maastricht Train Station) is 9 minutes by foot and Maastricht Station is 10 minutes.

Crowne Plaza Maastricht, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 293 out of 780 reviews" "
Rating 8 - Good. 342 out of 780 reviews" "
Rating 6 - Okay. 93 out of 780 reviews" "
Rating 4 - Poor. 33 out of 780 reviews" "
Rating 2 - Terrible. 19 out of 780 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Thomas, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
First the good: location is great - right on the edge of the river. Excellent buffet breakfast which was the only meal we ate in hotel. Staff were very pleasant. The bad? We booked the junior suite for our family of 4 and thought the listed queen size beds were actually full size beds. Great for intimacy but maybe not if youre sharing the room with your teenage kids. Parking wasn’t that easy either - the main garage entrance was broken and we had a bit of an adventure trying to find the other entrance weaving through some very narrow alleys before finally figuring out the right way to go. Overall good central location but we’ll see what other options available next time were in town
Stayed 1 night in Apr 2024

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
An average place to stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Daria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lobby still needs a little style lifting, but the bedrooms were nicely renovated. Conveniently located and well priced.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Verblijf op 22 december 2023
Ontbijt was erg goed verzorgd maar s'nachts geen oog dicht gedaan i.v.m veel lawaai bij het hotel en ondanks dat de verwarming uit was, was het erg warm op de kamer.
Stayed 1 night in Dec 2023

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Awful
Very disappointed in this hotel, service in both the lounge bar and dining room was terrible. Made a dinner reservation and was seated without menus or drink orders, left after waiting 30 minutes. We were ignored in the lounge bar after ordering drinks, finally served after complaining to the manager. Overall the hotel was very dated and tired. Curtains in our room was hanging off the rail. Cheap plastic cups in the bathroom and no glasses in the room. I definitely would not recommend this Hotel .
Stayed 1 night in Dec 2023

2/10 Terrible

Milan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water for 2 evenings!
Stayed 2 nights in Oct 2023

8/10 Good

peggy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location
Stayed 3 nights in Oct 2023

6/10 Okay

Do H A

Disliked: Staff & service, property conditions & facilities
good location, bad services
Stayed 1 night in Aug 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for visiting Maastricht, particularly if you have a car as they have a secure car park. A family room was ideal for 2 adults and 2 children. Very good breakfast and able to eat late. English tourists won’t have any TV options to keep the kids entertained, so be prepared in advance.
Stayed 1 night in Jul 2023

6/10 Okay

Banibai

Travelled with family and small children
Liked: Property conditions & facilities
I was very disappointed with the cleanliness of the room and service. There was four of us and we kept getting only two towels and two bottles of water. We asked for the room to be cleaned every day and only the bare minimum was done and my sons could do a better job with making the beds. However, the food at the bar and the service there was great.
Stayed 4 nights in Jul 2023