Macastre Holidays

Breakfast is very good but it starts rather late, at 7 AM.

The gym was a mini-gym; only dumbbells, a treadmill, exercise bike and kettle bells. It would have been hugely beneficial to at least have a bench. I was not informed prior to arrival, either whern booking or even days before that the pool would not be available, and had to ask at reception if I could use it before I was told it would not be possible. In addition, I booked a double room which ended up as two twin beds. The breakfast range could have been better (and warmer). However, the staff were very friendly upon arrival, and everyday upon returning to the room, the room was clean with fresh towels.

I am an ambulatory wheelchair user and the hotel responded to my queries before the stay in a timely manner. We had a classic suite - it was very nice to have a proper sofa in the room and the bed was very comfortable. We didn't use the mini-kitchen facilities in the room as we ate breakfast on the terrace each morning but useful if you don't fancy going out. Breakfast was very tasty - each morning there was a bowl of pastries, juice, yogurt and fruit and then we chose from a menu - can thoroughly recommend the scrambled egg. Our days were made even brighter by Avril - a lovely cheerful, helpful waitress, who by the end of the week was anticipating our requests before we even made them. The pool is really just a little bigger than a hot tub, with jacuzzi bubbles and a fountain. I found it a little chilly (mid june) but it serves a purpose for cooling off and there are a few sunloungers to chill out on. We chose the hotel for its location - its not somewhere you would really go if you wanted to chill by the pool each day. The location of the hotel is brilliant - in the Placa de la Reina - virtually next door to the cathedral. There are a number of restaurants in the square and the atmosphere was really good at night. very vibrant. We ate regularly at Haus, and the Valencian Paella was delicious. We used the metro to travel from the airport, and to the beaches nearby. We had a fabulous holiday and would defiintely return to the same hotel if we visit again.

Location is excellent with easy access to bus and restaurants. Room is large and bright and comfortable. Breakfast was lacklustre. Menu is unchenged for our 4 days stay, ost disappointing is the dry quiche with undercooked potato masquerading as Spanish potato omlette, a popular breakfast item throughout Spain, Assortment of menu items is not generrous. For some reason, the faucets in the tub and wash basin are both loose.

Good, nice and clean hotel. I feel the air circulation in the room wasn't too good, mostly I believe because there are no vents in the bathroom and windows that can be open. Rather than that, no issues. Breakfast was excellent with many options to choose from; really like the kefir.