Santana Hotel Guide - Madeira Theme Park hotels in Santana, Portugal.

"The breakfast was a simple one- but quite nice. For the price the hotel is acceptable. The stuff is very friendly."

"Avoid, stay elsewhere "

"Rustic cabin in beautiful gardens."

"We initially really liked this holiday house, especially because of its beautiful location right by the sea. Unfortunately, our experience quickly turned negative. As soon as it rained, water started leaking heavily from three different spots in the ceiling – within one night, we filled 2–3 glasses just from the dripping water. There was also a strong musty, moldy smell throughout the house. The bathroom was much smaller than expected and not shown in any photos, which felt misleading. The biggest issue, however, was the location and access. The road to the house is extremely steep and dangerous. Due to bad weather, a storm caused a landslide, and we were effectively trapped, unable to leave. We had to coordinate with the fire brigade and civil protection services to get out safely. Given the safety concerns, we tried to arrange alternative accommodation, but the hosts showed no understanding or support. There was no compensation offered – neither a replacement stay nor even a partial refund, despite the serious issues. Overall, very disappointing and stressful experience."

"Excellent hotel - sparkling cleaned villa, super friendly staffs, great hospitality "

"Beautiful, peaceful location, the hotel is very clean and modern. Staff were very friendly and welcoming, always greeted us and gave us advice of the area. I would definitely recommend this hotel."

"The pool and jacuzzi was very nice. "

"Perfect location to explore the island"

"First the house: spacious, loads of light, stunning view, lots of kitchen equipment, clothes washing and drying machines. Brand new house, you only need to show up and enjoy at the Infinite pool Second the service: the best service I have ever had while travelling and staying in private managed properties outside hotels. The booking, the check in and the check out simply brilliant!! Strongly recommend"