Madone Hotels

"What a terrible night at the Moxy in Linate on April 11, 2026. We were coming from South America and planned to rest in Milan before continuing our trip to Southeast Asia. We chose the Moxy because of its proximity to the airport, a big mistake. The room temperature was constantly around 27 degrees Celsius (81 degrees Fahrenheit). The air conditioning wasn't working; the entire system was off because, supposedly, it's forbidden to turn it on at this time of year. The receptionist, apologetic and acknowledging that it was a constant complaint, moved us to an east-facing room with less sun and opened the window with his special key to let in some fresh air, which didn't work because with the room door closed, the air wasn't circulating. On the contrary, we suffered from all kinds of noise. It was a Saturday, and due to some kind of event nearby, hundreds of high-powered motorcycles, the kind that make a lot of noise, were driving around. There was also a large, noisy distribution center across the street, making it impossible to rest.Walking with luggage from the airport is very difficult because it's a complicated route through a roundabout to cross the avenue to the hotel. Avoid it ,much easier and better to take the new metro Line 4 for only €2.20 and in just 17 minutes to be close to the city center where there are dozens of hotels, restaurants, and shops to choose from. Finally, the room is small and basic; for example, it doesn't have a kettle for making tea or coffee."

"Nice room. "

"We booked for people. The room was extremely crowded and tight; possibly unsafe due to how tight it was with such small and tight space. Disappointed that in a trendy place like Milan, the hotel bar did not know how to make a whisky drink, or when explained - they said the ingredients were not available. The gym was small and tight; minimal equipment and the multifunction equipment was broken. The building and room was beautiful and very clean though."

"If I could give this hotel a million stars I would. Incredible staff, great food, perfect location to town, incredible mountain and water views."

"We had a standard double room, which was clean and modern. Had obviously been renovated relatively recently, all the fixings and fittings in excellent condition. The lights all linked to touchscreens located throughout the room. Powered shutters on the windows and AC which was effective. Complimentary water in the fridge, tea and instant coffee. As a vegan, the options at the breakfast buffet were limited to fruit, cereal + soy milk, bread + jam, some hot mixed veg, and a couple of sweet cakes. Tea/coffee/juice. The vegan things were labelled so that was nice. Very easy to get around, bus stops just across the street to the train station, airport etc. Overall a very pleasant stay and we would happily recommend."

"Shuttle to and from the hotel. Comfy bed, clean bathroom. Breakfast not included and expensive, friendly staff. Much better than the Moxy next door"

"Excellent "

"I don’t appreciate deception. I paid for breakfast included and confirmed upon my arrival but when I checked out I was told that it was not included and had to pay. This obviously ruined my experience at Helios and will not return. "

"It was mentioned on the doors "no smoking" but there was smell in the corridor and even in the room. Which was uncomfortable because I don't like it. But I think we could not expect much in this price, it was budget friendly. "