Cairo Hotel Guide - Qalawun Complex hotels in Cairo, Egypt.

"Difficult for front desk to understand or communicate in English and there was only one staff member who was English speaking. Water was not supplied in room, nor was coffee or tea. Otherwise the room was large with nice sitting area"

"It was a wonderful experience and a pleasant stay. A great country and truly good people. Thank you for all your efforts."

"Mooi hotel, super vriendelijk personeel zowel in de club lounge als in de andere restaurants. Uitgebreid ontbijt met Egyptische specialiteiten (super lekker). De kamer was elke dag netjes gekuist en elke avond klaargemaakt om te genieten van een goede nachtrust. "

"It is important to mention that the staff is not very friendly; it sometimes feels like the ruder you are to them, the more attentive they become. The security screening staff are particularly impolite and intrusive. The receptionist provided a normal service, nothing extraordinary. The rooms are extremely clean and offer a spectacular view. There is an oriental restaurant that I found very beautiful, and the staff there were finally attentive, offering recommendations and being very kind. However, some staff in other restaurants were not friendly at all. So far, my deposit has not been returned, and I am still waiting for it to be released. For a five-star hotel, the service should be more courteous and better trained. I would stay here again only because of the location and the views. Thank you very much."

"All was good and very helpful staff."

"Lovely hotel with very attentive staff, a haven of peace in central Cairo "

"family friendly environment, didn't get a chance to enjoy pool and outdoors due to weather"

"The room was clean and the staff were very couteous. The location was good. The ground floor entrance to the hotel was awful and very off-putting. But once you reached the first floor entrance it was fine."

"Amazing hotel with a super friendly staff located close to major locations like Bazzar, Museum and Giza The atmosphere around the hotel is impressing and all streets All full with people doing their shopping till late midnight "