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Casa de Las Artes, member of Meliá Collection

4.0 star property
Beaux Arts hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Casa de Las Artes, member of Meliá Collection

Local cuisine
Property video
Front of property
Spa
The Artist Junior Suite with Terrace Roof View
In the heart of Madrid, Casa de Las Artes offers an upscale retreat near Puerta del Sol. Unwind with a book in the library, take a refreshing dip in the indoor pool, or connect to WiFi and stay productive. Enjoy delicious meals at Restaurante Maché and relax with dry cleaning/laundry services available.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
The current price is €238
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for The Artist Junior Suite with Terrace Roof View

The Artist Junior Suite with Terrace Roof View

The Artist Junior Suite with Terrace Roof View

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Separate bedroom
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Fine Arts Suite with Terrace

The Fine Arts Suite with Terrace

The Fine Arts Suite with Terrace

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Separate bedroom
Blackout curtains
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace (The Artist)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Terrace (The Artist)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Separate bedroom
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Courtyard view

Superior Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Terrace
Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Extra Room City View

Deluxe Extra Room City View

Deluxe Extra Room City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Connected Triple Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Connected Triple Room

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
2 bedrooms
Blackout curtains
  • 42 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Two Bedrooms The Fine Arts Suite with Terrace (2+2)

Premium bedding, down duvets, pillow-top beds, minibar

Two Bedrooms The Fine Arts Suite with Terrace (2+2)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
2 bedrooms
Blackout curtains
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Connected Rooms with Views (2+2)

Premium bedding, down duvets, pillow-top beds, minibar

Superior Connected Rooms with Views (2+2)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
2 bedrooms
Blackout curtains
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Connected Rooms with Views

Premium bedding, down duvets, pillow-top beds, minibar

Superior Connected Rooms with Views

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
2 bedrooms
Blackout curtains
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Room City View

Superior Room City View

Superior Room City View

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, City View (The Artist)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, City View (The Artist)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (The Artist)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (The Artist)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Connected Rooms

Superior Connected Rooms

Superior Connected Rooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
2 bedrooms
Blackout curtains
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedrooms The Fine Arts Suite with Terrace

Premium bedding, down duvets, pillow-top beds, minibar

Two Bedrooms The Fine Arts Suite with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Free cots/infant beds
TV
Pillow menu
Renovated in 2024
Premium bedding
2 bedrooms
Blackout curtains
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for TWO BEDROOM GOLDEN SUITE WITH TERRACE

Premium bedding, down duvets, pillow-top beds, minibar

TWO BEDROOM GOLDEN SUITE WITH TERRACE

  • Sleeps 4

Premier Room

  • Sleeps 2

View all photos for Superior Connected Rooms With Views

Premium bedding, down duvets, pillow-top beds, minibar

Superior Connected Rooms With Views

  • Sleeps 4

View all photos for Deluxe Room City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room City View

  • Sleeps 2

View all photos for GOLDEN SUITE WITH TERRACE

Premium bedding, down duvets, pillow-top beds, minibar

GOLDEN SUITE WITH TERRACE

  • Sleeps 2

View all photos for THE ARTIST JUNIOR SUITE WITH TERRACE ROOF VIEW

Premium bedding, down duvets, pillow-top beds, minibar

THE ARTIST JUNIOR SUITE WITH TERRACE ROOF VIEW

  • Sleeps 2

Premier Single Room

  • Sleeps 1

View all photos for Deluxe Extra Room City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Extra Room City View

  • Sleeps 2

View all photos for THE ARTIST JUNIOR SUITE WITH TERRACE

Premium bedding, down duvets, pillow-top beds, minibar

THE ARTIST JUNIOR SUITE WITH TERRACE

  • Sleeps 2

Deluxe Room

  • Sleeps 2

View all photos for Superior Room City View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room City View

  • Sleeps 2

View all photos for THE ARTIST JUNIOR SUITE

Premium bedding, down duvets, pillow-top beds, minibar

THE ARTIST JUNIOR SUITE

  • Sleeps 2

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

  • Sleeps 2

Superior Connected Rooms

  • Sleeps 4

The Artist Junior Suite City View & Terrace

  • Sleeps 2

Superior Connecting Triple Room

  • Sleeps 4

View all photos for SUPERIOR CONNECTED TRIPLE ROOMS

Premium bedding, down duvets, pillow-top beds, minibar

SUPERIOR CONNECTED TRIPLE ROOMS

  • Sleeps 3

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9.4 out of 10, Exceptional, 560 reviews
The price is €146
includes taxes & fees
7 Sept - 8 Sept
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About the area

Located in Madrid Centro, a neighbourhood in Madrid, Casa de Las Artes, member of Meliá Collection is near a metro station. Puerta del Sol and Plaza Mayor are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including segway rentals/tours.
Visit our Madrid travel guideOpens in a new window
Map
Atocha 83, Atocha, Madrid, Madrid, 28012

What's nearby

  • Prado Museum - 6 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Gran Via - 13 min walk - 1.1 km
  • El Retiro Park - 19 min walk - 1.6 km

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Luso Coffee Shop | Madrid - ‬1 min walk
  • ‪Horno de Pastelería América - ‬1 min walk
  • ‪Falafelería - ‬2 min walk
  • ‪Los Chanquetes - ‬2 min walk
  • ‪Taberna Sofia - ‬1 min walk

About this property

Casa de Las Artes, member of Meliá Collection

Upscale hotel remodelled in 2024 and located near Prado Museum
Located close to Puerta del Sol and Plaza Mayor, Casa de Las Artes, member of Meliá Collection provides a library, dry cleaning/laundry services and a bar. The on-site restaurant, Restaurante Maché, features local cuisine. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and wedding services
  • Meeting rooms, multilingual staff and a banquet hall
  • Books, a 24-hour front desk and a lift
Room features
All 137 rooms boast comforts, such as premium bedding and pillow menus, in addition to perks, such as smart speakers and bathrobes.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Hairdryers and shampoo
  • 45-inch TVs with satellite channels
  • Smart speakers, electric kettles and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Restaurante Maché

Things to do

  • 24-hour gym
  • Books
  • Library
  • Video library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 816 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - May 2024
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with cable/satellite channels
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Due to renovations, the cinema is not available until further notice.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 60 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.50 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Casa de Las Artes, member of Meliá Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 60 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Casa de Las Artes, member of Meliá Collection?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Casa de Las Artes, member of Meliá Collection on 1 Sept 2025 start from €237.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa de Las Artes, member of Meliá Collection?

Self-parking is available for EUR 35 per day.

What time is check-in at Casa de Las Artes, member of Meliá Collection?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Casa de Las Artes, member of Meliá Collection?

Checkout is at noon.

Where is Casa de Las Artes, member of Meliá Collection located?

Located in Madrid Centro, this hotel is within a 15-minute walk of Prado Museum, Puerta del Sol and Plaza Mayor. Gran Via and Royal Palace of Madrid are also within 1 mi (2 km). Anton Martin Station is only a 2-minute walk and Lavapies Station is 6 minutes.

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Casa de Las Artes, member of Meliá Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 154 out of 187 reviews
Rating 8 - Good. 20 out of 187 reviews
Rating 6 - Okay. 8 out of 187 reviews
Rating 4 - Poor. 4 out of 187 reviews
Rating 2 - Terrible. 1 out of 187 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful; they really made the experience smooth and a joy!
Stayed 6 nights in Jul 2025

10/10 Excellent

Leonie Joan

Liked: Cleanliness, amenities, property conditions & facilities
Casa de las Artes is one of my favourite hotels in Madrid. The location is excellent for my family visits, the staff are charming and I enjoy using the pool and restaurant.
Stayed 2 nights in Jun 2025

10/10 Excellent

Malcolm Erick

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing!
Stayed 5 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with lovely staff. We especially liked the breakfast; a great buffet and you could choose one option from the menu. The library was a very comfortable place to sit and unwind after a day exploring Madrid. The staff were happy to bring a drink to us too. We slept very well in the huge bed. We’d happily return if in the area again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lon

Liked: Amenities
Historic, phenomenal check-in experience, beautifully restored – stunning
Stayed 1 night in Jun 2025

10/10 Excellent

Sven Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and excellent location
Stayed 4 nights in Apr 2025

10/10 Excellent

Mariluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de las artes was beautiful. Everything was perfect. The only thing we weren't too fond of was the tagging infront of and around the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay.

Wonderful staff. Great location.
Stayed 3 nights in May 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lovely hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
amazing building, the staff are very welcoming and helpful
Stayed 3 nights in May 2025

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jun 2025

10/10 Excellent

HIROTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at the entrance were very kind. They approached us when we looked like having difficulty finding a taxi and offered us to find a taxi for us. Further, after check out, my wife was not feeling well and was resting at the sofa in the hotel public area and they again approached us and provided us with various assistance.
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Traveled with my wife and 2 kids (teens) We had a connecting room which was great. Facilities are clean, modern and secure. Beds are comfortable. Pillows are comfortable. Clean. Morning buffet was fantastic. And more importantly the staff !!! Yevgeniy was somehow always available to answer any questions. And all the staff were friendly, helpful, attentive and knowledgeable. Id definitely recommend this establishment to my friends and family.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, hotel and restaurant all very good
Stayed 2 nights in Feb 2025

10/10 Excellent

dhuha

Liked: Cleanliness, amenities, property conditions & facilities
enjoyed my stay at this hotel it won’t be my last i do recommend it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gem of a hotel near city center

Gorgeous hotel, great for a couple or anyone really. The search options make it hard to tell but has a steak room and sauna, and all the spaces are stunning including the main dining hall. Very Comfortable luxurious beds, great kindness and attentiveness by staff. Happy to return!
Stayed 1 night in May 2025

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel friendly and comfortable. Room a bit small, but well designed.
Stayed 1 night in Apr 2025

10/10 Excellent

MARCEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were heavenly. The hotel had a unique style that we loved
Stayed 4 nights in Feb 2025

10/10 Excellent

Leonie Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Casa de las Artes and where possible, I will use it when visiting my son and daughter-in-law in Madrid. The building is beautifully historic, the bedrooms are comfortable and clean with quirky details and the staff are all lovely. The food is excellent as well!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kasing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to main attractions, train station, restaurants. Clean and spacious room. Very friendly and helpful staff. Full sumptuous buffet breakfast. a lot of common space to lounge such as spacious library, cinema, pool, gym
Stayed 6 nights in Apr 2025

10/10 Excellent

Leonie Joan

Beautiful building, friendly helpful staff , comfortable room with lots of little extras and an excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 4* hotel

Beautiful hotel in excellent location. Staff was very friendly and professional. I highly recommend it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a short trip

Really lovely hotel - communal areas are very pretty. I had a room in the back part of the hotel which was very quiet and very modern. Pool could do with being warmer.
Stayed 2 nights in Feb 2025

10/10 Excellent

EYLUL BASAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best

very pleasant stay, location, staff, interior. definetely recommend
Stayed 2 nights in Feb 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and hotel

Staff was great across the board- front office, bellman, concierge and dining room- everyone went out of their way to make my stay above average- and they succeeded! The physical property is the perfect blend of old and modern. Beautiful dining room and bar, generous and delicious breakfast; pool and sauna! I’d stay again when visiting Madrid. The location has good access to everything, really a short walk to way more interesting areas. It felt safe enough.
Stayed 3 nights in Mar 2025