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Pestana Collection Plaza Mayor

4.0 star property
This elegant retreat near Madrid's Royal Palace offers a serene escape with spa treatments including Swedish massage and aromatherapy

Choose dates to view prices

Pestana Plaza Mayor Madrid, in the city's heart, blends elegance with modern comfort. Unwind at the spa, dine at Terraza Plaza Mayor, and enjoy the indoor pool, library, and a welcoming lobby with a fireplace for quiet moments.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €222
includes taxes & fees
18 Jan - 19 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
Bathrobes
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Day bed
Blackout curtains
Private bathroom
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor

Deluxe Plaza Mayor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Loft

Loft

Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Designer toiletries
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor)

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Designer toiletries
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus

Minibar, in-room safe, desk, laptop workspace

Superior Plus

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Madrid, Pestana Collection Plaza Mayor is in the city centre. Thyssen-Bornemisza National Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Royal Palace of Madrid. Enjoy an event or a match at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium—a top attraction that's not to be missed.
Visit our Madrid travel guideOpens in a new window
Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Madrid Principe Pio Station - 2 min drive
  • Tirso de Molina Station - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive

Restaurants

  • ‪Bar La Campana - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Taberna Corrientes - ‬2 min walk
  • ‪Cuatro Gatos Music Café - ‬1 min walk

About this property

Pestana Collection Plaza Mayor

Upscale hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Collection Plaza Mayor provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a deep-tissue massage, a facial and aromatherapy at the on-site spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), an electric car charging station and multilingual staff
  • Smoke-free property, a reception hall and tour/ticket information
  • Luggage storage, massage treatment rooms and a lift
  • Guest reviews say great things about the helpful staff, first-rate property condition and location
Room features
All 87 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Designer toiletries and hairdryers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

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The price is €180
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 October to 31 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 11:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Collection Plaza Mayor have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 11:00 AM to 7:00 PM. One of the swimming pools is closed seasonally each year from October 6 until May 31.

How much does it cost to stay at Pestana Collection Plaza Mayor?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Pestana Collection Plaza Mayor on 18 Jan 2026 start from €222.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Collection Plaza Mayor pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Collection Plaza Mayor?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Collection Plaza Mayor located?

Located in Madrid Centro, this spa hotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Thyssen-Bornemisza National Museum and Prado Museum are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

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Reviews

Pestana Collection Plaza Mayor Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 821 out of 1000 reviews
Rating 8 - Good. 123 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

10/10 Excellent

Edgar Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, location and food
Stayed 2 nights in Dec 2025

10/10 Excellent

Cherie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, amenities and location are A+
Stayed 2 nights in Jan 2026

10/10 Excellent

Giovanna

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous hotel Ideal location Brilliant staff
Stayed 3 nights in Sep 2025

10/10 Excellent

chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff was very accomodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Historic site.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and welcoming
Stayed 4 nights in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Amazing hotel. Staff is amazing. Breakfast is excellent. Rooms are great and you must try the pool - very unique experience. The location is perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel , excellent breakfast buffet selection and close to all the buzz
Stayed 1 night in Sep 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with rich history. Great location walking distance to most sightseeing. Best part of the property is to stay at the historic section which makes the experience legendary.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus Edmundo

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located. Wonderful staff.
Stayed 2 nights in Oct 2025

8/10 Good

Irakli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Easy access to everywhere
Stayed 4 nights in Nov 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in perfect location right on Plaza Mayor. Staff were all exceptionally helpful! Breakfast and dining room all very nice! Heated pool and sauna in the basement
Stayed 2 nights in Nov 2025

10/10 Excellent

Kirsten Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to stay in Madrid. Super friendly staff, amazing breakfast buffet and lovely spa attendees. Everything was amazing. Would stay here again any time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and room was amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central to many attractions and lots of great dining options. Very quiet room especially on the Plaza de Mayor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right on the Plaza Mayor and walkable to most major attractions as well loads of dining options. Really friendly staff made us feel very welcome with complimentary water and chocolate every day. A bonus having the spa to relax in after a day sightseeing.
Stayed 6 nights in Oct 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and rooms with view to the Plaza Mayor. Staff is welcoming and helpful at all times. I will stay here every time I visit Madrid.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, close to awesome dining and shopping, and the staff were all so helpful! The room was adorable, especially with the Juliet balcony. We would choose this hotel again, if and when we get to revisit Madrid from the states.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location, Great food.
Stayed 4 nights in Apr 2025

10/10 Excellent

ILCHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this amazing property in Plaza Mayor. Service is outstanding!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and safe
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Madrid. Great Spa/pools.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tricia Marie

Liked: Cleanliness, amenities, property conditions & facilities
The location. Staff was very nice. Only one part of the carpet in the room was moldy because it was right new to the bathroom, always getting wet.
Stayed 5 nights in Nov 2025