Suite (Zouk) | Terrace/patio
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Reviews of Zouk Hotel - Adults Only

2 out of 5
Zouk Hotel - Adults Only
Calle Isaac Newton 2, Alcala de Henares, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 302 reviews" "
Rating 8 - Good. 91 out of 302 reviews" "
Rating 6 - Okay. 20 out of 302 reviews" "
Rating 4 - Poor. 7 out of 302 reviews" "
Rating 2 - Terrible. 8 out of 302 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , these are what it says on the tin , but only if you want them to be , very clean roomy prompt breakfast, well stocked mini bar
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a hotel closer to the airport than the one we had originally booked. However, when we got there, Zouk was a GREAT surprise! My "pareja" and I had a great time there!
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had no major issues. Check in/out is a bit odd as there is no lobby just a small booth style building in the driveway. Room service was very fast and food was excellent. Other than it being in an industrial area I had no issues with noise or excessive traffic sounds. Also no real connection to transit lines
Stayed 1 night in Oct 2023

8/10 Good

Barry, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVED the Price and the Secure Garage for my car. If I were still Single, I would have liked the ability to have a quick rendezous (with whomever) in a Nice Place. No More Sleazy Motels. My wife and I really liked the food except that the Beef is Very Different from American Beef... Less Grounded and Way More Fatty. What I did NOT like was that the Sound System is WAY Past due for an Upgrade. CD's or the Radio... That's It. No Bluetooth and No Streaming. Just Too OLD! That actually was a Big Bummer... Having to listen to my Phone Speaker while making Passionate Love to my Wife. Oh Well. The Mirrors were kind weird also. Overall... 4.5 out of 5 Stars for under $100.00 usd was Great.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Highly recommended
Stayed 1 night in Sep 2023

10/10 Excellent

Frantisek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is perfect near the motorway and easy to get in. Is very good security and parking
Stayed 4 nights in Sep 2023

10/10 Excellent

Mariya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

edlin

Liked: Cleanliness, staff & service
I loved that I could play music as loud as I wanted all night. I was having problems due to work stress and stayed here by accident. I travelled alone and did not use this for a lover, haha. I had a ball dancing, and singing by myself. I don't sleep much so it's nice to be able to jam to music all night. Perfect for lovers if you travel with one, very sensual lighting. Ordering in was amazing. Great food, you do not have to leave the room, so perfect for those wanting to connect with a partner.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely inconvenient location unless driving. Far from metro station, and another 40 minutes from Madrid central.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Kevin, Sterling Heights, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a private stay with no worries about intrusion, then this is the place. It definitely is an "Adults Only" hotel. Everything (food, purchased items, etc.) is delivered discretely through a two-way cabinet. It is located in a non-commercial area of Alcala De Henares, Madrid and their is only one gas station/mini market within walking distance. Drive or taxi to anywhere else.
Stayed 3 nights in Oct 2018

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zouk
Very comfortable, friendly staff, great wifi and food. Hotel is themed for other uses but excellent accommodation.
Stayed 2 nights in Feb 2018
Response from Hotel Zouk on 18 Sept 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
This is really for couples as it has an “adult” theme. However, very quiet,clean, jacuzzi bath, Quite strange having room service delivery only, but this is delivered through a private hatch. Food good, drinks available and priced fairly. Not your usual Hotel!
Stayed 2 nights in Oct 2017
Dear Tom, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards! Zouk Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
An eye opener
Interesting concept, not quite what I had in mind. Definitely an adult only hotel (wink, wink)
Stayed 1 night in Sep 2017

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El personal de la recepción fue muy amable ,menos una chica con acento latino. Fue bastante borde las dos veces que tuve que hablar con ella. No doy sensación de amabilidad ninguna y si de prepotencia y soberbia. Una de las veces pedí para el desayuno una tostada con tomate ,y me trajeron tostada con mermelada ,quizás me entendió mal ,no pasa nada es un error sin importancia ninguna ,pero cuando llame para comunicarlo ,si contestación fue que si no la pido de tomate se pone con mermelada en un tono muy altivo y soberbio ,le respondo que quizás no me había entendido cuando la pedí de tomate, pues en vez de pedir disculpas por el error su respuesta fue que me habían traído lo que yo había pedido que ahora me llevaban la de tomate con un tono rozando lo agresivo y me colgó el teléfono dejándome con la palabra en la boca ,ya que quería pedir algo mas. El día anterior también sufrí su mal humor y poca profesionalidad de cara al cliente por el jabón de la ducha. Por lo demás toda la estancia espectacular...
Stayed 2 nights in Apr 2024

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial. Sobretodo la privacidad que tienes
Stayed 1 night in Apr 2024

10/10 Excellent

CAROLINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien repetiria
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Travelled with partner
Por ponerle una queja las almohadas son muy finas, por lo demás no un diez, sino un millón, todo perfecto
Stayed 1 night in Feb 2024

8/10 Good

Yokasta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nuestra sorpresa nada más llegar a la habitación e instalarnos fue encontrarnos una "bolsa de polvos blancos" tirada en el suelo de la habitación. Se lo comentamos a la chica de recepción y su respuesta fue recogerla y decirnos que no había nada más que explicar. Nos pareció una falta de respeto, sinceramente. Por lo demás todo bien.
Stayed 1 night in Jan 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose Luis Salazar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2024

10/10 Excellent

Doina

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la carta de la comida muchisimo.

10/10 Excellent

Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, limpieza,privacidad,..etc..todo en general ..sin duda volveré a repetir
Stayed 1 night in Dec 2023

10/10 Excellent

Marta Justyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2023

10/10 Excellent

Ovidiu Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Francisco Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
Son unos sinverguenzas!!

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Miguel Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discreción, personal muy amable y atento.
Stayed 1 night in Oct 2023

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was good.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicolle

Stayed 1 night in Oct 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola...muy cómodo...todo muy bien...con el desayuno en la habitación...fenomenal
Stayed 1 night in Sep 2023

10/10 Excellent

Oscar

Stayed 1 night in Sep 2023

10/10 Excellent

Mairoby

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Es muy Bonito, pero hacen demasiado ruido, a las 3 de la mañana escuchamos a una persona entrando donde pone que solo personal, que está justo al lado de la puerta de la habitación. Desde las 7 de la mañana no se Duerme, se Vuelve a escuchar a personas bajar por esa puerta que pone solo personal. Por ese motivo no me gusto
Stayed 1 night in Sep 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Miguel Angel

Stayed 1 night in Jul 2023

8/10 Good

Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Elena

Stayed 1 night in Jun 2023

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
En si no está mal , pero hay un par de cosas q no. Primero la cantidad de moscas q hay y la segunda falta en la ducha lo q es la manguera de ducha ., por lo demás dp
Stayed 1 night in Jun 2023

10/10 Excellent

visa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Xavier

Stayed 2 nights in Jun 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in May 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in May 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2023

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto salvo que el agua de la ducha a veces pasaba de abrasarte a ser fria como un tempano,repetiriamos sin lugar a dudas. El personal super atentos.
Stayed 8 nights in Mar 2023

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper excelente, amplio, elegante, limpio, lo único que no me gusto es que es un motel y dice Hotel.
Stayed 1 night in Apr 2023