Maescar Hotels

"Lovely country house in a great location, we enjoyed our stay enormously. There are lots of nice country hotels in the uk but what nave Llangoed Hall special were the helpful and friendly staff."

"It is very rare that I leave reviews for hotels, but after my experience at the Black Lion Hotel in Lampeter I felt I had to. I stayed for four nights from 16th February and returned the following week for another four nights. During both visits, I had no issues at all. On one occasion I came down for breakfast at 7:30am instead of 8:00am. The manager/chef made it clear breakfast would not be served until 8:00am which I fully accepted and simply waited without complaint. I then returned again on 22nd April for one night on arrival I was confronted by the same individual who immediately spoke to me in an aggressive and confrontational manner bringing up the previous breakfast situation and accusing me of being rude which is completely untrue. When I calmly tried to explain he became more hostile, telling me “you’re not my mate” and threatening to report me to Hotels.com and have me blacklisted. This was said in an intimidating and completely unprofessional way. This happened in front of others, including my colleague, which made it even more embarrassing and uncomfortable. Being spoken to like that without justification was completely unacceptable. It left me feeling uneasy for the rest of my stay which is not something I have ever experienced in over 25 years of staying in hotels. The behaviour I encountered was far below any reasonable standard of customer service, and I would expect much better from any hotel."

"Clean room, staff very helpful, nice views of hills from the room, food in pub excellent. No breakfast option but there are local shops, I took breakfast items with me. "

"Nice breakfast and environment!"

"The food was excellent. The staff were really helpful to us"

"Lovely staff and comfortable rooms"

"Nice to have a gym in a town that has nothing else on offer. £130 for a single bed in a old fashioned and tired room is extortionate"

"The staff, particularly those at Reception, were professional, kind and so helpful. I felt really well looked after and, as a solo woman traveller, feel that this is so important. Thanks to all at Llechwen Hall."

"Clean rooms, close to everything"