Luxury family-friendly hotel connected to a shopping centre
At Hyatt Regency Mainz, you can look forward to a terrace, shopping on-site and a coffee shop/cafe. Indulge in a body treatment, a detox wrap and aromatherapy at Club Olympus, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Located on the riverwalk, Hyatt Regency Mainz is in Mainz City Center neighbourhood and is connected to a shopping centre. Holzturm and Marktbrunnen are local landmarks, and some of the area's activities can be experienced at Zollhafen Mainz and Franz Kunstler Winery. Travelling with kids? Consider The Museum of Ancient Shipbuilding, or check out an event or a game at Mewa Arena. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Mainz travel guide
Templerstraße 6, Mainz, 55116
What's nearby
Gutenberg Museum
6 min walk - 0.5 km
Augustinerstrasse
6 min walk - 0.6 km
Kirschgarten
8 min walk - 0.7 km
Mainz Cathedral
9 min walk - 0.8 km
Rheingoldhalle
9 min walk - 0.8 km
Getting around
Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop
6 min drive
Mainz Römisches Theater Station
7 min walk
Frankfurt Airport (FRA)
32 min drive
Restaurants
Weintorklause
5 min walk
Zum Bierstübchen
8 min walk
Malakoff Bar
1 min walk
Vinotheka Moguntia
7 min walk
Lehmanns
4 min walk
About this property
Hyatt Regency Mainz
Luxury family-friendly hotel connected to a shopping centre
At Hyatt Regency Mainz, you can look forward to a terrace, shopping on-site and a coffee shop/cafe. Indulge in a body treatment, a detox wrap and aromatherapy at Club Olympus, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
An indoor pool
Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
An electric car charging station, babysitting (surcharge) and a porter/bellboy
Smoke-free property, a 24-hour front desk and a ballroom
Guest reviews give top marks for the helpful staff
Room features
All 268 rooms have comforts, such as premium bedding and air conditioning, in addition to thoughtful touches, such as separate sitting areas and bathrobes.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and designer toiletries
Flat-screen TVs with premium channels
Separate sitting areas, electric kettles and daily housekeeping
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Parking on site (EUR 27 per day)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 39 for adults and EUR 19.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Bellpepper Restaurant
M-Lounge
Things to do
24-hour gym
Full-service spa
Hot tub
Indoor pool
Sauna
Shopping
Steam room
Family friendly
Babysitting (surcharge)
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
11,840 square feet of conference space
24-hour business centre
Meeting rooms
Outdoors
On a river
Terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
6 floors
Ballroom
Banquet hall
Built in 1998
Local artist showcase
Locally-owned and organised tours and activities
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV with premium cable/satellite channels
Pay films
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All credit card transactions at the property will require a PIN number for added security.
Renovations and closures
The following facilities or services will be unavailable from January 16 2026 to December 31 2026 (dates subject to change):
Sauna
Spa
Spa/Beauty services
Hot tub
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 85 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 39 for adults and from EUR 19.50 for children
Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
Self-parking fee: EUR 27.00 per day
Pet fee: EUR 40 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 85 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Hyatt Regency Mainz have a pool?
Yes, this property has an indoor pool. The swimming pool will be unavailable from January 16 2026 until December 31 2026 (dates subject to change).
How much does it cost to stay at Hyatt Regency Mainz?
As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mainz on 11 Oct 2026 start from €129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Regency Mainz pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees.
How much is parking at Hyatt Regency Mainz?
Self-parking is available for EUR 27.00 per day.
What time is check-in at Hyatt Regency Mainz?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Hyatt Regency Mainz?
Checkout is at noon.
Does Hyatt Regency Mainz provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.
Where is Hyatt Regency Mainz located?
This family-friendly Mainz hotel is located on the riverwalk, within a 5-minute walk of Rhine and Holzturm. The Museum of Ancient Shipbuilding and Gutenberg Museum are also within 10 minutes. Mainz Central Station Tram Stop is 23 minutes by foot and Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hyatt Regency Mainz Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Sehr schönes und grosses Zimmer. Das Personal war sehr hilfsbereit and freundlich. Leider stand der Pool zum Zeitpunkt meines Aufenthalts wegen Renovierungsarbeiten nicht zur Verfügung.
The staff were very professional and polite. We had 2 rooms, and we were very pleased with the space and how comfortable the beds were. Definitely a must to visit again.
The breakfast menu was pricy for a basic breakfast ( croissant and coffee /hot chocolate ) for each of my son and me
The pool was closed and we didn’t receive any discount. Very disappointed as the pool
Was the primary reason for choosing this hotel and I booked the hotel before the pool closure
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Marian
16 Apr 2026
Liked: Cleanliness
Disliked: Amenities
No pool access, no restaurant access due to private party, room service was overpriced, not great for tourists or families with kids. Terrible TV app connection. Disappointed.
We had some cleanliness and maintenance issues in the room during our stay, but the staff was courteous and very responsive. They fixed the problem quickly and to our satisfaction.
The rooms are nice and comfortable with good space for clothes and a desk to work at. The bathroom has a sliding barn door, so not as great for privacy as a normal door.
Breakfast started after I had to leave for my work meetings, but there were some pastries and coffee set out in a easy "grab and go" manner.
Overall, a good choice for a hotel in Mainz.
Despite a late arrival the reception staff, Janik, was enthusiastic and welcoming. Hotel has a nice atmosphere and the rooms are a good size with good amenities.
Zimmer sehr sauber. Tiefgarage super. Personal sehr freundlich und kompetent. Das einzige was ich verbessern würde wäre eine zweite Kaffeemaschine beim Frühstück, es bildet sich häufiger eine Schlange.
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Kerry
5 Jan 2026
Liked: Cleanliness, staff & service, amenities
zeer vriendelijk personeel, mooie kamer, goed verzorgde buffet in de club lounge. Parkeren tegen een schappelijke prijs onder het hotel.
Stayed 2 nights in Dec 2025
Verified review
4/10 Poor
Luana
4 Jan 2026
Liked: Cleanliness
Hotel kann mit hohem Gäste Aufkommen nicht professionell umgehen.
Wartezeiten am Frühstück und im Wellness Bereich.
Darf im 5 Sterne Hotel nicht passieren