Kuala Lumpur Hotel Guide - Malaysia Heritage Walk hotels in Kuala Lumpur, Malaysia.

"Pros: 3 adult stayed in club room. Got upgraded to twin tower view room. Mai and her team in club room were brilliant. Free laundry limited to 5 items per day is such a god sent. Checked in at club room is a plus. Huge club lounge with fab views. Cons: no more premium champagne which we were looking forward to. We weren’t told what we were served when we asked for champagne. When approached to see what they were, found out it was sparkling wine and was told it was from Spain which was rather odd - not a cava but sparkling chardonnay (from Spain apparently….).Staff members serving drinks need to be more transparent and well trained in this regard. Food and drinks were no longer premium. Spread were a lot more premium in the past.Bring back the Bollinger!"

"It was an awesome staying. The staff (Ms. Samanda) was super friendly."

"Amazing breakfast with both western and local options. Loads of selections."

"All the staff at the lounge were amazing great service "

"Excellent value for the money. Beautiful room with a huge window looking over the entire city. Lovely pool area, although it would be nice if you could look out while in the pool at the view."

"Another wonderful stay."

"Everything is satisfied."

"Very nice hotel and friendly staff"

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "