Ambienthotel Primaluna

Photo gallery for Ambienthotel Primaluna

Primary image
Beach nearby
Outdoor pool, pool umbrellas, pool loungers
Outdoor spa tub

Overview of Ambienthotel Primaluna

VIP Access

Ambienthotel Primaluna

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
via Gardesana, 165, Malcesine, VR, 37018

Explore the area

  • Popular LocationMalcesine-Monte Baldo Cableway7 min walk
  • Popular LocationPalazzo dei Capitani10 min walk
  • Popular LocationSan Michele - Mount Baldo Cableway11 min drive
  • AirportVerona (VRN-Valerio Catullo)79 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area


Located in Malcesine, Ambienthotel Primaluna is in the city centre and on a lake. Castello Scaligeri and Customs House are cultural highlights, and some of the area's attractions include Busatte Adventure Park and Jungle Adventure Park. Cooperativa Agricola Possidenti Oliveti and Garden of Casa Biasi are also worth visiting. With windsurfing and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Malcesine-Monte Baldo Cableway - 7 min walk
  • Palazzo dei Capitani - 10 min walk
  • San Michele - Mount Baldo Cableway - 11 min drive
  • El Castel Lemon House - 31 min drive
  • Limone Sul Garda Harbour - 32 min drive

Getting around

  • Mori Station - 33 min drive
  • Valerio Catullo Airport (VRN) - 79 min drive

About this property

Ambienthotel Primaluna

Lakefront hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Ambienthotel Primaluna offers 38 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Primaluna

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli


  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room


  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Premium bedding


  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony


  • Phone
  • Safe
  • Slippers

Similar properties

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Check-in from 2:30 PM - 11:00 PM
Express check-in


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Arrivals after 6 PM must be communicated in advance.

Renovations and closures

The property is closed during November, December, January, February and March.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ambienthotel Primaluna
Ambienthotel Primaluna Hotel
Ambienthotel Primaluna Hotel Malcesine
Ambienthotel Primaluna Malcesine
Ambienthotel PrimaLuna Malcesine, Lake Garda, Italy
Ambienthotel Primaluna Hotel Malcesine
Ambienthotel Primaluna Hotel
Ambienthotel Primaluna Malcesine
Ambienthotel Primaluna Hotel Malcesine

Overall score and ratings



Rating 5 - Excellent. 73 out of 109 reviews
5 - Excellent 67%
Rating 4 - Good. 33 out of 109 reviews
4 - Good 30%
Rating 3 - Okay. 2 out of 109 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 109 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 109 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC location and amenities. Parking was easy and staff was so helpful. Highly recommend.
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little outta the way, right where it needs to be
This hotel is slightly out of town, but an easy walk down the lake to town and the location is worth it so you can wake up and step right out to the lake. The rooms and bathroom are simple but sufficient, with quirky colors. Nice breakfast at the connected restaurant. Heads up—the parking lot is at street level, and then you go down to the hotel.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed four days in this fantastic hotel. The service from the staff and owner was outstanding. The view from the balcony was really nice and we enjoyed our evenings there. The original design of the hotel made it an interesting experience. It's far from a standard layout and design, something we found refreshing and fun. We can highly recommend a stay here!
Stayed 3 nights in Jul 2020

5/5 Excellent

Travelled with group
Liked: Staff & service
Beautiful hotel amazing staff and lovely food. Situated in perfect spot with stunning views and very short walk into the main square. Loved every second and would highly recommend!
Stayed 3 nights in Sep 2019

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location staff very friendly and helpful although I thought colour scheme in rooms could be brighter, good choice for breakfast always sun loungers by pool no matter what time you go and lovely to sit on balcony overlooking the lake
Stayed 10 nights in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our New Favorite in Lake Garda
What a wonderful hotel! We’ve been to Lake Garda many times as a family and have stayed in many different hotels in Malcesine, Torbole and Riva, Ambienthotel Primaluna is by far our favorite. Very modern and clean, as well as comfortable, it’s at the best location to walk to historic Malcesine, and many top notch restaurants. Opening the back door and jump in the lake whenever one feels like—it doesn’t get better. This hotel has hands down the best breakfast of any hotel we’ve stayed in Italy. And we’ve been to a lot. My kids also got big comfortable beds as well. They loved it.
Stayed 5 nights in Jul 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. We were provided with a coupon voucher that discounted entry fees to the water park, the lift and castle. Also, ten percent discount to the hotel's restaurant. Access to the beach and walking path was great from the first floor room.
Stayed 4 nights in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019