Malvern Hills

Value for money hotel. Fixtures and fittings are tired but the bed and bathroom were clean and comfortable. Great value cooked breakfast for £7. Road a bit noisy. We were able to leave our car behind the building for the day which was great. If stairs are an issue/heavy luggage pays to be aware you might have a few flights of steps to climb depending on your room! Staff very helpful and friendly.

Lovely apartment, great staff who fixed a hot water issue within 15 mins of reporting. They also checked in with us once again in the morning to make sure all was fine. Can be noisy at night hearing people move around their apartments as there are 4 floors. But not really anyway around that so it’s no one’s fault. Good location with an NCP carpark accross the road.

The people at the check-in are professional but quite cold whereas the men waiting in the lobby are very nice. Breakfast was excellent. Our room, number 19 in the basement was freezing cold, we just shut it off. Why is the A/C so cold ? It costs money, it is bad for the planet and I had a headache ?