Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Herald Suites Polaris

3.5 star property
Hotel with free parking, near Greenbelt Shopping Mall

Choose dates to view prices

Herald Suites Polaris, in the city center, offers a warm retreat with local and international dishes at Aurora Lobby Cafe. Guests can enjoy dry cleaning services, relax at the bar, or book a rejuvenating massage. The helpful staff consistently makes visitors feel at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds (Multi Use)

Standard Room, 2 Single Beds (Multi Use)

Standard Room, 2 Single Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Deep-soaking bath
Private bathroom
Hairdryer
Individually furnished
Individually decorated
Air-conditioning
Bidet
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Deep-soaking bath
Private bathroom
Hairdryer
Individually furnished
Individually decorated
Air-conditioning
Bidet
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
45 Polaris St, Bel-Air, Makati, 1209

What's nearby

  • Ayala Center - 13 min walk - 1.1 km
  • Greenbelt Shopping Mall - 15 min walk - 1.3 km
  • Glorietta Mall - 16 min walk - 1.4 km
  • Bonifacio High Street - 4 min drive - 3.9 km
  • Fort Bonifacio - 5 min drive - 3.9 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 31 min drive

Restaurants

  • ‪Andok's - ‬2 min walk
  • ‪Cafe Cubana - ‬2 min walk
  • ‪Alba Restaurante Español - ‬1 min walk
  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Commune - ‬1 min walk

About this property

Herald Suites Polaris

Hotel near Greenbelt Shopping Mall
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Herald Suites Polaris. Treat yourself to a massage or other spa services. The on-site local and international cuisine café, Aurora Lobby Cafe, offers breakfast, lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A front desk safe, a banquet hall and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 50 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Similar properties

Lobby lounge

City Garden Hotel Makati

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,293 reviews
City Garden Hotel Makati

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is Herald Suites Polaris pet-friendly?

No, pets are not allowed at this property.

How much is parking at Herald Suites Polaris?

Self-parking is free at this property.

What time is check-in at Herald Suites Polaris?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Herald Suites Polaris?

Checkout is at noon. Late checkout is available for a fee.

Does Herald Suites Polaris provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1400 per vehicle applies.

Where is Herald Suites Polaris located?

Located in Poblacion, this hotel is within 1 mi (2 km) of Power Plant Mall and Greenbelt Shopping Mall. Ayala Triangle Gardens and Ayala Center are also within 15 minutes. Buendia Station is 18 minutes by foot and Ayala Station is 24 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Herald Suites Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 335 reviews
Rating 8 - Good. 90 out of 335 reviews
Rating 6 - Okay. 26 out of 335 reviews
Rating 4 - Poor. 7 out of 335 reviews
Rating 2 - Terrible. 6 out of 335 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edsiaren

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Stayed 3 nights in Jan 2025

10/10 Excellent

Albert

Liked: Staff & service, amenities, property conditions & facilities
I felt like I was living in a 5 star hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Dr Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Stayed 4 nights in Oct 2024

10/10 Excellent

FERMIN

Liked: Amenities
Stayed for 2 nights..Nice place..close to all.I would highly recommend this place.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

$25 a night. Amazing for that price.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.
Stayed 3 nights in Oct 2023

10/10 Excellent

Irish Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Stayed 2 nights in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco beauty

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Stayed 11 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Stayed 2 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herald suites

The Room was clean,refrigerator tub. Staffe was absolutely tops, friendly courteous- Will be sure to rebook here!!
Stayed 2 nights in Mar 2023

8/10 Good

Keiichi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed 4 nights.Every time the cleaning was very well and comfortable.Every staff was so friendly. On the other hand, TV systems were broken and I couldn't watch any programs.And the light to indicate "Do not disturb" and"Please clean up" did not work. Location was convenient. We found a Seven Eleven and a laundry shop. The laundry shop delivered to the lobby,which was so helpful.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jimmy

Disliked: Cleanliness, amenities, property conditions & facilities
Property was nice, but no way a 5 star experience. Bed was hard rock, could barely sleep properly days I was there. Shower didn't get hot water until 5 minutes after it stays on. AC was not properly placed in the room, which made it tough to control temperature. And it is right next to the bars. So, it gets noisy sometimes.
Stayed 3 nights in Jan 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The Wi-Fi disconnected every five minutes. It's the worst Wi-Fi I ever had in the Philippines. Each room has it's own Wi-Fi connection and passwords for two devices. Neither one of these would stay connected. My twin bed room was nice. The AC worked fine. The hot water kettle and mini fridge worked. No microwave. Breakfast was good. With four choices to order from.
Stayed 6 nights in Dec 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We extended our time here and stayed more than two weeks here. We can only speak highly of this remarkable hotel. After spending an extended period in the Philippines and being rather underwhelmed by the general attitude towards tourists, we consider ourselves incredibly fortunate to have spent our final days in this hotel. Not only does this hotel meet international hospitality standards with impeccable service, but there was also a standout individual, Assistant Resident Manager Mr. Mark De Guzman, who left us utterly speechless. While we were dealing with several family crises back home, Mr. De Guzman was like an angel to us. He was warm, understanding, and incredibly patient. He made us feel that whatever we needed, whatever we asked for, it was his top priority. His hospitality was beyond measure, and it's an immense privilege for the hotel to have him representing them. We will definitely return when we have the chance, and we highly recommend everyone to experience this exceptional Filipino hospitality. For us, this is the only place in Manila from now on.
Stayed 6 nights in Oct 2023

8/10 Good

Yasuyuki

古いホテルですが、それがまた趣があり良い雰囲気でした。汚すぎず、コスパは良いと思います。
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness
Staff are awesome
Stayed 17 nights in Sep 2025

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
breakfast is served cold. limited choices
Stayed 2 nights in Sep 2025

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean and cozy. The food at Aurora cafe was delish.
Stayed 1 night in Sep 2025

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.
Stayed 1 night in Sep 2025