Charlotte Hotel Guide - Maple Brook Golf Club hotels in Charlotte, United States of America.

"The breakfast was wonderful and the lady that made the food was very friendly. The room was very comfortable. I will stay there again"

"Cleaning service and towel supply was a problem, otherwise it was a great stay."

"TV’S and cable provider was less than sufficient "

"Well, this property is in desperate need of repair and updating. Our room was basically clean. We had requested a pet friendly room and the shade that closes the patio door was stained and torn. Although the bathroom was clean there was water damage beside the tub as I found out it is impossible to shower and not have water escape. There was a hairdryer but it was broken. On a positive note the bed was comfortable and the fridge worked well and there was good water pressure. The courtyard for the pet friendly room was disgusting. The grass needed cut it looked abandoned there was feces on the ground and the garbage was not emptied in the 2 nights we were there. The hallway smelled of mold and occasionally weed and the outside of the building had building materials that looked like they had been there a long time. The crowning glory was the fire alarm that went off intermittently for no reason. Apparently if water reaches one of the fire alarms it goes off. Twice the first night after midnight and once in the evening if the second day. My husband inquired if this was an ongoing issue and the front desk clerk struggled to uh, um, well say nothing. I am assuming the fire alarm is going off since it’s getting wet from the roof leaking, ie smell of mold or mildew in the halls and the water damages on the ceiling tiles. My recommendation would be to stay anywhere else especially with a 40.00 pet deposit, which I do not begrudge but I do at least want the sh!tty garbage emptied. "

"Worst hotel experience I’ve ever had. The room reeked of mildew masked by an overpowering fragrance that gave me a severe migraine. The air conditioning didn’t work, the toilet seat was broken and wouldn’t flush, and the room was visibly dirty with stained carpet throughout. The bathtub was also dirty and unusable. I paid for a two-night stay but had to find another hotel after the first night because it was that bad. When I brought these issues up at checkout, the front desk staff cut me off and responded rudely. Completely unacceptable."

"The room was infested with stink bugs. Since the hotel was full, there were no other rooms available. Maintenance would not come. The desk clerk brought a vacuum to try to get the bugs. An offer of a 50% refund was made, but has not been seen yet."

"The staff was friendly & helpful. My stay was quiet. I enjoyed it overall. "

"Absolutely perfect! My second time staying here and it’s consistently perfect!"

"Breakfast menu was fresh, parking looked safe"