Maple Grove Hotels

"We had a couple of huge"

"Very dissapointed with the room, i was sure i had booked a water view room, that is all that shows on the pictures. Told the reception girl and she was very snotty and jus5 said no u did not. We will never stay here again. Dirty tile in bath too. No kurerig coffee machine. No breakfast. $240 canadian dollars,really?👎"

"Everything was very good except the check-in process. The chalet is beautiful set in the forest. Has a wonderful large lounge with floor to ceiling windows looking out to the forest and very comfy seating. The room was great. Although a pr of comfy chairs to sit by the wonderful fire would be welcome addition. The only stressor was checking in before arrival. The property sends you a link to check in, which requires you to upload a gov ID. With photo. It rejected my WA state drivers licence, no matter how many times I tried. I eventually called and they sent me a check-in where no ID was , but I had to text a photo of it to the number I had called. With cell coverage being very spotty it stressed me out. As we were driving to the property, and the information said they have no front desk. So be aware if your id is rejected. Just call them. They were very helpful."

"Staff of friendly. Price is right. I always choose aircrest when I’m in PA. "

"We booked in for a quick overnight before catching the ferry. I tried to contact the property several times to get a room change or add a cot to our room. My calls and messages were never returned. When we arrive at 9:30, half an hour before closing, the office was closed. I called and they had left our key in a box but didn’t even know about my messages. We made it work (my one son slept on a hard couch that folded open like a futon but was incredibly stiff with a metal bar along the middle. Cleanliness was superficial. New paint but lots of dings. The AC unit dusty and I did not dare turn it on. The bathroom had no lock and was missing a cupboard handle. The freezer was full of frost and unusable. The headboard of the bed was covered in dust. But the worst part was waking up wlamd finding hairs in the bed (black…. My husband is bald and my hair is red) and also a few ants around. Overall I would not stay here again. It’s a dive."

"Nice"

"The hotel is old but has good location. Easy parking and near the national park. The view from the room is amazing."

"It’s not often that you go to a rental home that is even BETTER than the pictures make it look!!! What a beautiful home in such a stunning place, can’t ask for much more! Immaculately clean and beautifully decorated, has such a homey feel we felt like we were moving in!! Great hosts who clearly take pride in their home and enjoy it as well! We will certainly be back - this time for longer than 3 nights!!! "

"Nice employees."