Mapperley Hotel Guide - Hotels with Pool in Mapperley, Ilkeston

"Everything good"

"Like a breath of fresh air - very modern, welcoming attentive staff, lovely food and accommodation was very clean and bright "

"This time around it wasn’t as good as my previous stay at this place, sorry to say but the first room i was given room 410 didn’t have any WiFi, the curtains were broke and wouldn’t close also with the room not having double glazing windows and being level to the busy main road the car noises are so loud and not possible to have a good nights sleep! After i complained about this i was given a room in the main building room 134 on the far side however the WiFi didn’t work properly here either so i wasn’t able to do any work on my laptop also the room wasn’t cleaned properly as the tea cups had lipstick and tea stains from previous customers. The bathroom wasn’t cleaned either the shower drips all night and doesn’t shut off properly and saying it was 3 degrees in the night the heater was turned off even though to the morning! Was a very good nights sleep! The only positive is the spa area is lovely and there lots of parking. "

"My wife and I always like to come to this hotel because of the good food and friendly staff any close to the airport "

"Always a friendly welcome and nothing is too much trouble. Excellent food and service."

"Lovely room. Comfy bed. Spa nice but could do with a bit TLC. Conveniently located and secure carpark "

"Great stay. Staff super helpful. Facilities are really good. Excellent food. Highly rated! "

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "

"Tired hotel and rooms Mould in bathroom, hairs in sink, dirty carpets Expensive poor food"