First thing to be aware of is the false advertising that is on their website/travel agent/google when searching for this hotel. It will show an incredible pool with cabanas and the sea in the background, when in fact that is a separate beach club 10min drive away that you need to pay for (La Cabane). The pool at the hotel that is for guest use is okay, but can be busy with kids and generally the sun beds are very close together with limited number of parasoles. Felt a bit more like a 3 star than any luxury hotel I have stayed at before.
Service is rather poor in the breakfast area and the hotel bar area. The servers don’t seem to care for any of the guests and generally are quite rude. The waiters are so heavy handed, we could not wait to finish breakfast to get away from the noise/clanging. Never a relaxing start to the day
The location is about a 10min drive to the centre of Marbella/Old Town (taxi is c. €12 one way). Generally speaking you will need a car/take taxis everywhere as there is nothing walking distance. This hotel is very secluded, not even a supermarket in easy walking distance or a little minimart available on premise. So just be warned you will need to spend extra cash to get to places/do things as there is very little available on site.
We stayed in a 2 bed suite, the rooms are ok size however the 2nd bedroom has no windows to outside. It is a room that you go to the toilet in, shower in, and sleep in with a window that opens up to the corridor only
