Maria Alm am Steinernen Meer Holidays

Helpful staff. Room had everything you need and location was great.

Clean and spacious room, nice decor and parking available. One slight downside and something I wouldn’t have expected from a place that calls itself a hotel was the reception desk is only open limited hours. We arrived at 7pm and the building was shut up, instructions were limited and there were 2 other guests in the same position trying to work out how we got our room keys. After a day travelling we wanted to get in our room and go for food and this didn’t feel like the usual welcome you would expect from a hotel. I didn’t feel the time we arrived was late and given there were other arrivals it felt like it would have been sensible to have somebody on site. As a result of this we wanted extra pillows for our room but of course there was nobody about to check we were ok or ask. It’s a shame as the hotel was lovely in other ways and in a great location but this would put me off staying again.