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Reviews of OREA Spa Hotel Palace Zvon Mariánské Lázně

4 out of 5
OREA Spa Hotel Palace Zvon Mariánské Lázně
Hlavní 68, Marianske Lazne

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 84 reviews" "
Rating 8 - Good. 37 out of 84 reviews" "
Rating 6 - Okay. 17 out of 84 reviews" "
Rating 4 - Poor. 9 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break worth a visit
Friendly and professional staff. Warm and super clean room. Great breakfast.
Stayed 2 nights in Dec 2021
Response from Petr Horký, Front Office Manager on 11 Jan 2022
Dear Cameron, thank you very much for your nice feedback. With best wishes

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
My room
Stayed 1 night in Jul 2021
Response from Reservation agent on 7 Jul 2021
We would like to thank you for your comment. Prokopová (reservation agent)

10/10 Excellent

Jh, Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in town. Staff was very helpful. Parking facilities are a little tight if you have a medium or above size vehicle. Also reserve well ahead if you want spa or massage treatments. Overall it was a good stay
Stayed 1 night in Oct 2019
Response from Jan Šimkanin, Front Office Manager on 16 Oct 2019
Dear guest, thank you for you nice visit, we were glad to meet you in Orea Spa Hotel Palace Zvon. Thank you for your feedback and hope in your next visit. Best regards, Jan Šimkanin, Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position in Marianske Lazne, good breakfast, nice staff and service. For the four star hotel it should be an air-condition in the room. Overall experience is fine, would definitely return.
Stayed 12 nights in Jun 2019
Response from Jan Šimkanin, Front Office Manager on 21 Jul 2019
Dear guest, thank you for your review. I am glad, that you enjoyed your stay in Orea Spa Hotel Palace Zvon. Thank you for your words of praise to our staff and hotel service. I regret, but air condition is not standard in 4* star hotel in the middle of Europe. We hope in your next visit in near future. Best regards, Jan Šimkanin, Front Office Manager

10/10 Excellent

Verified traveller

Lovely stay!
Really enjoyed our 2 nights stay. The hotel room was spacious, clean and beautiful with lovely chandelier and high ceilings. The room was ready for us including a baby cot for our 11 month old baby. As hotel quests we took advantage of using the sauna and pool which was very good! Breakfast was very good too! We will definitely stay again as the hotel is also in perfect location close to the singing fountain and all water springs.
Stayed 2 nights in Aug 2018
Response from Ondřej Kazda, Hotel General Manager on 19 Sept 2018
Dear Guest, thanks for taking your time to share your experience on booking.com. We are glad we met your expectations on all aspects and look forward to welcoming you back to Orea Spa Hotel Palace Zvon in the nearby future. Kind Regards, Ondřej Kazda, Hotel General Manager

6/10 Okay

Xavier , Prague

Liked: Room comfort
Romantic weekend
The staff at the reception is speaking acceptable English and provides you useful information. It is mandatory to park in a public parking, correct price. The hotel is very nice from the outside, nevertheless the inside is a bit less glamorous. Phonic insulation between rooms is poor and the breakfast buffet is not very good. The main disappointment is the spa. In a thermal city you would expect a super spa, not the case here. The swimming pool is 3x3m, not very nice and you are constantly starred by a guy behind the counter. The sauna is accessible on reservation and for extra cost, again nothing fancy. To summarize, good locking hotel but perfectible prestations.
Stayed 2 nights in Sep 2017
Response from Jan Šimkanin, Front Office Manager on 15 Nov 2017
Dear guest, thank you very much for your review. I am quite sad, that your stay wasn´t according your imagination. Mariánské Lázně is spa town, but all mineral springs are cold, not thermal. At all reservation webs we advertise size of swimming pool – It is 5 metres wide and 6 metres long. Bigger swimming pool is not possible due the size of hotel. The guy behind the counter is lifeguard. Our sauna is standard in 4**** hotel. Best regards, Jan Šimkanin, Front Office Manager

10/10 Excellent

s., canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay!
We had a beautiful room with a great balcony. Staff were very friendly and helpful. The breakfast was very good with a large selection. Would definitely return!
Stayed 4 nights in Jun 2017
Response from GRM on 17 Aug 2017
Dear Guest, thank you very much for your great review. We are glad that you enjoyed your stay in our hotel. Maybe we will meet during your next visit! Best regards, Jan Šimkanin, Guest Relations Manager

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and a lovely little town. We would have loved to stay for weeks!
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient location , quiet, traditional
some room for improvement i.e. parking location for guests , but overall very pleasant . would recommend to my friends.

4/10 Poor

Elizabeth, California

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location
Great location. Few people at hotel speak English. Easy to hear any conversations from adjoining rooms. Adequate breakfast.

4/10 Poor

aselia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria

Stayed 4 nights in Dec 2023
Response from Věra on 29 Feb 2024
Vážení hosté, velice si vážíme Vašeho kladného hodnocení hotelu a služeb. Rádi Vás opět uvidíme v našem hotelu.S přáním hezkého dneVěra KudrnováFront Office ManagerOrea Spa hotel Palace Zvon, Mariánské Lázně

8/10 Good

Jan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Bc. Věra Kudrnová, Front Office Manager on 19 Oct 2023
Vážený pane Jane,Velice si vážíme Vašeho kladného hodnocení hotelu a služeb. Rádi Vás opět uvidíme v našem hotelu.S přáním hezkého dneRecepce

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offered at the hotel is excellent. There is a lot of choice of foods and drinks.
Stayed 2 nights in Jul 2023
Response from Bc. Věra Kudrnová, Front Office Manager on 29 Aug 2023
Dear Guest,We greatly appreciate your positive review of the hotel and services. We will be happy to see you again in our hotel.Have a nice dayReception

10/10 Excellent

Karolina

Stayed 1 night in Aug 2023
Response from Bc. Věra Kudrnová, Front Office Manager on 10 Aug 2023
Vážená paní Karolíno,Velice si vážíme Vašeho kladného hodnocení hotelu a služeb. Rádi Vás opět uvidíme v našem hotelu.S přáním hezkého dneRecepce

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Alles gesagt.
Stayed 4 nights in May 2023
Response from Bc. Věra Kudrnová, Front Office Manager on 2 Jun 2023
Guten Tag Herr Peter,Wir freuen uns über Ihre positive Bewertung des Hotels und der Dienstleistungen. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen grüßenRezeption

4/10 Poor

Heiko

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Die Bilder vom Schwimmbad und Hote sind auf der Webseite gut bearbeitet worden. Es war in wirklichkeit alles nicht so schön. Was aber noch viel schlimmer war. Im Speisesaal waren viel weniger Sitzplätze vorhanden ,als Gäst dort waren. Man musste lange auf einen Sitzplatz warten. Soetwas geht gar nicht.....
Stayed 2 nights in Mar 2023
Response from Bc. Věra Kudrnová, Front Office Manager on 21 Mar 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,Bc. Věra Kudrnová, Front Office Manager

8/10 Good

Karin

Stayed 1 night in Jan 2023
Response from Bc. Věra Kudrnová, Front Office Manager on 2 Jun 2023
Guten Tag Frau Karin,Wir freuen uns über Ihre positive Bewertung des Hotels und der Dienstleistungen. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen grüßenRezeption

8/10 Good

Ales

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from Bc. Věra Kudrnová, Front Office Manager on 2 Jun 2023
Dobrý den pane Aleši,Velice si vážíme Vašeho kladného hodnocení hotelu a služeb. Rádi Vás opět uvidíme v našem hotelu.S přáním hezkého dneRecepce

8/10 Good

Karin

Stayed 1 night in Jun 2022
Response from Bc. Věra Kudrnová, Front Office Manager on 2 Jun 2023
Vážená paní Karin,Velice si vážíme Vašeho kladného hodnocení hotelu a služeb. Rádi Vás opět uvidíme v našem hotelu.S přáním hezkého dneRecepce

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022
Response from Bc. Věra Kudrnová, Front Office Manager on 2 Jun 2023
Guten Tag Frau Irene,Wir freuen uns über Ihre positive Bewertung des Hotels und der Dienstleistungen. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen grüßenRezeption

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022
Response from Bc. Věra Kudrnová, Front Office Manager on 2 Jun 2023
Vážená paní Evo,Velice si vážíme Vašeho kladného hodnocení hotelu a služeb. Rádi Vás opět uvidíme v našem hotelu.S přáním hezkého dneRecepce

4/10 Poor

Tanja

Travelled with family
Disliked: Room comfort
Falsche Angaben bei Ausstattung
Unser Aufenthalt war leider nicht zufriedenstellend. Der Speisesaal war überfüllt und es konnte nicht immer ein freier Platz gefunden werden. Es standen oftmals Gäste mit vollen Tellern im Speisesaal ohne einen Platz zu bekommen. Es gab keinen Whirlpool wie beschrieben im Hotel, was für uns ein Kriterium war. Die Duschkabine war kaputt, somit konnte die Duschtüre nicht komplett geschlossen werden. Die Zimmer sind nicht wie beschrieben schallgeschützt, wir hörten laut und zu jeder Tages-, und Nachtzeit den Fernseher vom Nachbarzimmer.
Stayed 3 nights in Feb 2022
Response from Petr Horký, Front Office Manager on 10 Mar 2022
Sehr geehrte Frau Tanja, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen,

10/10 Excellent

Dagmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig sted
Hadde tid til bare 2 netter.Hyggelig opphold,vennlig personalet.God frokost,SPA.I basseng hadde de 29,5 grader.God varme på rommet.Stue,soverom,toalet og bad.Fornøyd.Dette er eldre hotel,prismer,høyt under taket.Som de fleste hoteller noe slitt,men det gir bare charme og atmosfæren
Stayed 2 nights in Jan 2022
Response from Petr Horký, Front Office Manager on 17 Feb 2022
Good day, Thank you for your review. Sincerely, Petr Horký, Front Office Manager

8/10 Good

Holger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2022
Response from Petr Horký, Front Office Manager on 17 Feb 2022
Dear Holger, thank you for your review. Sincerely, Petr Horký, Front Office Manager

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Petr Horký, Front Office Manager on 11 Jan 2022
Dear Natalie, thank you very much for your nice feedback. With best wishes

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spokojenost s personálem a hotelem
V hotelu jsme byli od středy do soboty, ubytování s polopenzí. K dispozici jsme měli v ceně saunu a bazén. Hotel je útulný, čistý, personál je ochotný a vstřícný. Hotel je dobrým výchozím bodem k vycházkám i k túrám po okolí. Byli jsme maximálně spokojeni.
Stayed 3 nights in Nov 2021
Response from Petr Horký, Front Office Manager on 11 Jan 2022
Vážená paní Lenko, velice si vážíme vašeho hodnocení. Rádi vás i příště přivítáme u nás v hotelu.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2021
Response from Petr on 11 Jan 2022
Thank you for your feedback.

8/10 Good

Bibiána, Zilina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it but I was missing some hotel cosmetic supplies which I found automatic in a 4* hotel. Also, I have to say that the spa is much much smaller than it looks on the live sites and there is no relax zone. Literally 4 chairs close to the mini pool are not giving you a big chance to sit down and take a nap. Other than that I enjoyed my stay there, the suite was beautiful and spacious with a great view and I loved the breakfast
Stayed 2 nights in Sep 2021
Response from Petr on 11 Jan 2022
Thank you very much for your feedback. With best wishes

10/10 Excellent

Jannik

Stayed 1 night in Sep 2021
Response from Petr on 11 Jan 2022
Thank you very much for your feedback. With best wishes

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Petr on 11 Jan 2022
Thank you very much for your feedback. With best wishes

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Petr on 11 Jan 2022
Thank you very much for your feedback. With best wishes

8/10 Good

Nikolcho

Stayed 2 nights in Oct 2020
Response from Petr on 11 Jan 2022
Thank you very much for your feedback. With best wishes

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Personál ochotný, jen problém s koupelnou- na závěsu u sprchového koutu byla v dolní části plíseň, v umyvadlem chyběl kryt na odtok vody. Po upozornění na recepci závěs vyměněn.
Stayed 3 nights in Oct 2020
Response from Petr Horký, Front Office Manager on 15 Oct 2020
Dobrý den, pane Roberte, děkuji Vám za vaše hodnocení i za zpětnou vazbu ohledně stavu hotelové koupelny. S přátelským pozdravem Petr Horký, Front Office Manager

6/10 Okay

Milan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Přijatelné ubytování čekajicí na rekonstrukci
Hotel vytvořený spojením historických budov hotelů Palace a Zvon je situován na prominentním místě v samém centru Mariánských lázní. Přesto, že dochází zřejmě k postupné rekonstrukci prostor (lobby a recepce), náš pokoj ve čtvrtém podlaží již rekonstrukci pomalu vyžadoval. Jakékoliv užití sprchového koutu se rovnalo malé potopě na chodbě, nábytek byl již znatelně opotřebovaný a pokoj byl pro užití třemi osobami vybaven jen částečně (župan, šampon chyběl zcela). Na druhou stranu ochota a vstřícnost personálu je naprosto příkladná. Snídaně jsou velmi bohaté. Bazén je však s ohledem na kapacitu hotelu nedostačující, protiproud ani trysky nejsou v chodu a rovněž není v provozu ani bar u bazénu. Bohužel není v provozu ani historická kavárna Opera.
Stayed 1 night in Aug 2020
Response from Petr Horký, Front Office Manager on 15 Oct 2020
Vážený pane Milane, velice si vážíme vašeho hodnocení. Jak jste správně poznamenal, náš hotel prochází postupnou rekonstrukcí, která byla bohužel značně omezena událostmi letošního roku. S tím souvisí i vaše další věcné připomínky ohledně obsluhy bazénu a kavárny Opera. S přáním pevného zdraví Petr Horký, Front Office Manager

10/10 Excellent

Mario

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel. Tolle Bauweise. Man fühlt sich in der Zeit zurückversetzt. Aber dies nicht im negativen Sinne. Leider ist für die Größe des Hauses der Pool und die Sauna viel zu klein. Als Spa-Hotel erwartet man etwas anderes .
Stayed 3 nights in Aug 2020
Response from Petr Horký, Front Office Manager on 25 Aug 2020
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Petr Horký, Front Office Manager

8/10 Good

Vera

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Petr Horký, Front Office Manager on 25 Aug 2020
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Petr Horký, Front Office Manager

8/10 Good

Tom, Stuttgart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sehr schön, tolle Lage, gute Buffets, aber der Pool im 2. UG ist eine Frechheit!
Stayed 1 night in Aug 2020
Response from Petr Horký, Front Office Manager on 25 Aug 2020
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Petr Horký, Front Office Manager

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2020
Response from Ondřej Kazda, Hotel General Manager on 22 Feb 2020
Dear guest, thank you for your review. Best regards, Ondřej Kazda, Hotel General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from František Cozma, Operation Manager on 7 Feb 2020
Dear guest, thank you for your review. Best regards, František Cozma, Operation Manager

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019
Response from Ondřej Kazda, Hotel General Manager on 16 Jan 2020
Dear guest, thank you for your review, all review is valid for us. Best regards, Ondřej Kazda, Hotel General Manager

8/10 Good

jean michel

Travelled with family
Liked: Cleanliness
hôtel en dessous de nos espérances
Hotel bien situé, 30 minutes d'attente au petit déjeuner (salle complète) mais heureusement que la ville est magnifique.
Stayed 1 night in Dec 2019
Response from Petr Horký, Deputy Front Office Manager on 16 Jan 2020
Dear Mr. Jean Michel, Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon! Sincerely yours Petr Horký, Deputy Front Office Manager

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in super Lage. Unser Zimmer war relativ groß und sehr sauber. Weitestgehend freundliches, zuvorkommendes Personal. Kommen gerne wieder.
Stayed 2 nights in Dec 2019

6/10 Okay

Tomasz

Liked: Room comfort
Disliked: Staff & service
L'hôtel sans charme.
L'intérieur un peu vieillot. Nous avons dû réclamer le vidange de la poubelle, le nettoyage est vite fait et parfois mal fait (une fois la femme de ménage avait utilisé un chiffon qui sentait très mauvais - nous avons dû aérer les pièces durant une heure). Le personnel ne sourie quasi jamais (la réception, la salle à manger, l'intendance). L'hôtel sans charme particulier.
Stayed 4 nights in Sep 2019
Response from František Cozma, Operation Manager on 4 Oct 2019
Cher client, merci pour votre avis. Je regrette que vous n’ayez pas été satisfait de votre séjour dans notre hôtel. Je ne peux pas croire que vous étiez dans notre hôtel et avez eu ce problème. Notre personnel est hautement qualifié, mais je vais vérifier leur travail. Meilleures salutations, František Cozma, Operation Manager

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019
Response from František Cozma, Operation Manager on 6 Sept 2019
Dear guest, thank you for your feedback. Best regards, František Cozma, Operation Manager

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Un po' meno x il confort solo perché manca aria condizionata un hotel così dovrebbe averla anche se non fa caldissimo il resto tt ok
Stayed 2 nights in Aug 2019
Response from František Cozma, Operation Manager on 25 Aug 2019
Dear guest, thank you for your review. Best regards, František Cozma, Operation Manager

8/10 Good

magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too
Stayed 1 night in Aug 2019
Response from Ondřej Kazda, Hotel General Manager on 15 Aug 2019
Dear guest, thank you for your feedback. I am glad you enjoyed your stay in Orea Spa Hotel Palace Zvon. Best regards, Ondřej Kazda, Hotel General Manager

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Jan Šimkanin, Front Office Manager on 12 Aug 2019
Dear Tereza, thanks for taking your time to share your experience with us. We are glad we met your expectations on all aspects and look forward to welcoming you back to Orea Spa Hotel Palace Zvon in the nearby future. Kind Regards, Jan Šimkanin, Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Ondřej Kazda, Hotel General Manager on 14 Aug 2019
Dear guest, thank you for your feedback! Best regards, Ondřej Kazda, Hotel General Manager

8/10 Good

Oksana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from Miroslava Křivanová, Director of Sales and Marketi on 19 Jul 2019
Dear guest, thank you for your review. Best regards, Miroslava Křivanová, Director of Sales and Marketing