Seasonal outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Alenz Suite

Alenz Suite
Siteler mahallesi, Yunus Nadi caddesi No:93, Marmaris, Mugla

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Modern, well serviced rooms in a typical Mediterranean family resort with pool, restaurant and nightly entertainment within a short walk of the beach. Local shops, bars and restaurants provide excellent choice. Only criticism would be the marble stairs throughout, which while spectacular, are extremely slippery when wet. 4 ⭐
Stayed 14 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, rooms are lovely. Couldn’t fault a thing!
Stayed 7 nights in May 2023

10/10 Excellent

Meshal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

2/10 Terrible

Jeevan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If u want to be double booked and stranded on your holiday because the hotel doesn’t care about overcrowding the hotel book here.
Stayed 4 nights in Sep 2022

10/10 Excellent

Hill, Cardiff

Travelled with family and small children
Liked: Cleanliness, amenities
First class all the family loved it will be booking again next year
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Fantastic stay. Such friendly staff from bar staff to hair salon and photographer. Entertainment team were great and clearly work very hard. Kids loved it. Such a friendly hotel. Highly recommended
Stayed 7 nights in Aug 2020
Response from PELİN on 21 Aug 2020
THANK YOU

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
They have to ameliorate the breakfast when they added in the price There is too ank in the living room and the room are not clean very well
Stayed 4 nights in Aug 2019

8/10 Good

Wissam

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
it was amasing
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel was really nice. We enjoyed our stay. But our only issues were our room wasn't cleaned very well everyday. And the opitions for breakfast were very limited. Would of prefered a mini buffet or full buffet. But overall we had a good time.
Stayed 7 nights in Jul 2019

6/10 Okay

Mohamed, Bierut

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
While checking in I was surprised that my booking was without breakfast although I'm very sure I booked it with breakfast then how come the air-condition is optional if I want to activated I need to pay 5$ for every room per day. They should high light this information in the room info while booking
Stayed 9 nights in Jun 2019
Response from alenz otel on 13 Jul 2019
This problem belongs to the travel company you booked. Please contact your travel agent. If you want we can sent to you orginal reservation form. If you have paid breakfast and air conditioner included, you can get a refund from your travel agency..

6/10 Okay

Ibrahim

Disliked: Staff & service, property conditions & facilities, room comfort
problem
I booked with breakfast but they told us there was a problem in system breakfast not included AC not free but room is good
Stayed 4 nights in Jun 2019
Response from alenz hotel on 13 Jul 2019
This problem belongs to the travel company you booked. Please contact your travel agent. We can sent you orginal reservation form. If you have paid breakfast and air conditioner included, you can get a refund from your travel agency..

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this place. Rooms were basic but sufficient. Rooms cleaned every day. Entertainment was excellent. Staff spoke good English and were always helpful. Only downfall was the free WiFi - only worked in parts of the hotel. But is a minor problem on the whole. Would definitely recommend.
Stayed 8 nights in May 2019

10/10 Excellent

Andrey

Travelled with family
Liked: Cleanliness, room comfort
Отличные апартаменты с двумя спальнями по весьма демократичной цене. Приятный чистый бассейн с горкой. Весьма дружелюбный персонал.
Stayed 7 nights in Aug 2021

6/10 Okay

Mikael

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
dont mind a bit of noice, then this is a good hote
a bit overbooked and noice levels compared to an airport. Cleaning was fabolous, and hotel standard was okay. pool area was very overcrowded. was there 3 years ago when only half the hotel was active, and it was way more suitable.
Stayed 9 nights in Jul 2019

8/10 Good

Saddiqa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

4/10 Poor

Majaleena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tycker inte att detta hotel är lämplig för barnfamiljer, då det lt går utt på att dem vuxna skall dricka. Köp en , få två drinks ,skapar ingen bra miljö för barn. Musik spelas från 7.30 till 00.00 och efter 00.00 är det en massa oro, med rop och skrik och folk som blir osams. Lägenheten var topoen, 2 badrum och 2 sovrum , vardagsrum och kök. Vi bokade boendet med frukost som skulle ingå i priset , men det fik vi inte . Håller nu på med Hotels.com att reda utt detta, men tror att vi får en rimlig kompensation för den utblivna frukost. Tyckte mera detta hotel apart var lämplig för unga människor utan barn .
Stayed 9 nights in Jun 2019

2/10 Terrible

Erdal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat bir otel kesinlikle gitmeyin.
Herşey ilk günden itibaren hayal kırıklığıydı.Ben 1 büyük 3 küçük yatak satın almama rağmen metruk bir binada 2 tek kişilik yatak verdiler. Oda lojmandan dönmeydi sanırım. Televizyon çalışmıyordu tamir için 5 kez çağırdım 2 kez geldiler hiç birinde tam olarak yapamadılar. Karıncalı izledim tatil sonuna kadar. Klima için her gün 5 euro para istiyorlar. İnternet 6 tl konaklama boyunca fakat google bile açmıyor. Temizlik rezalet. Heryer pislik içinde. Yemeğin yapıldığı yerin arkasında böcekler kol geziyor. Kahvaltıda sadece türk kahvaltısı veriyorlar diğerleri ekstraya giriyormuş. Reçel bal peynir vs kalite yerlerde. Yumurtaların içi her zaman gri. 2 kez kahvaltı yaptım sonraki günlerde sadece uyumak için uğradığım bir yer. İlgi alaka yok. Ayrılmayı düşündüm ama para iadesi yapamayacaklarını söylediler. Siz siz olun sakın bu berbat ötesi otele gitmeyin.
Stayed 6 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Bayram Fiyaskosu
İlk gün girişte otel tanıtımında ve rezervasyonda belirtilmediği üzere tek klima için (odalarda 2 adet var) günlük 4 pound (28tl civarı) ilave istendi. açıklamaları sırıtarak dinleyip kafa sallayan, ancak yapacak birşey yok diyen arkadaşa da sonsuz teşekkür....!! İlk günkü kahvaltı denememizden kendi kahvaltımızı yaptık. tamamen bitmişti (Açıklama; herkes fazla fazla aldığından bitmiştir,yapacak birşey yok). TV yayını 5 adet ( 1 i Türk kanalı)... Türk misafirlere ilgi en asgaride.. Kesinlikle tavsiye etmiyorum.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017