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Hotel Islane

3.5 star property
Travelers can rejuvenate with a facial or body scrub at this peaceful retreat before venturing out to explore the magnificent Bahia Palace and enjoy local cuisine

Choose dates to view prices

Hotel Islane captures Marrakech's vibrant charm with genuine hospitality. Guests can unwind with spa treatments, stay connected with WiFi, grab refreshments at the coffee shop, and savor authentic dishes at the restaurant after a day of exploring the city.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

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Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.00
  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle
  • Late check-out fee: EUR 50 (subject to availability)
  • In-room safe fee: EUR 2.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Islane pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Islane?

Check-in start time: noon; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Islane?

Checkout is at noon. Late checkout is available for EUR 50 (subject to availability).

Does Hotel Islane provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 15 per vehicle applies.

Where is Hotel Islane located?

Located in Medina, this hotel is within a 10-minute walk of Koutoubia Mosque and Jemaa el-Fnaa. Artisanal Craft Center Marrakech and Cyber Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.8

Cleanliness

9.0

Location

7.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 254 reviews
Rating 8 - Good. 95 out of 254 reviews
Rating 6 - Okay. 74 out of 254 reviews
Rating 4 - Poor. 29 out of 254 reviews
Rating 2 - Terrible. 20 out of 254 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great bar restaurant but No light at times no towels some days Poor room conditions
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Tomas

Liked: Staff & service

Perfect location

My choice of this hotel was mainly because of its location, right in the center, near Koutubia mosque and Jmaa el Fnaa square and on the way to another hotel i choose. Very basic hotel that needs renovation, very basic amenities, not so clean, but good for night or two, if you looking for a safe place in the center of Marrakech and close to Medina.Breakfast is a also basic, but the view from the balcony on Koutubia mosque was great!
view from terrace
room view
room view
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um pequeno almoço no terraço frente à Koutoubia...

Hotel de traça e decoração arabe, antigo , mas ainda assim uma boa relação custo/produto, sobretudo pela excelente localização mesmo frente à Koutubia!...
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El personal es muy atento sonriente y educado. El establecimiento necesita una renovación total. Está muy bien situado
Stayed 10 nights in Sep 2019
Verified

6/10 Okay

ALFONSO

Disliked: Staff & service
Este hotel va en decadencia necesita una renovación total
Vista de la Kotubia
El desayuno
Vista desde la terraza del hotel Islanr
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location for top sights. Noisy. Stairwells are poorly lighted and exit directions, if any, are confusing. No elevator
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Abbiamo soggiornato solo una notte. La posizione dell'hotel è ottima, a due passi da Piazza Jamaa lfna e bella vista sulla Koutoubia. Siamo rimasti delusi dalla scarsa pulizia e le condizioni del bagno. Personale molto gentile e disponibile.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Best Location as it is in front of Koutoubia Mosque and 2 mins walk from the square.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

MOHAMED

Liked: Staff & service

très bien situé mais trop cher on peut trouver mie

on peut trouver mieux pour le prix que j'ai payé douche miniscule peu commode escalier trop étroite prix trop cher pour le confort proposé
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Salle de bain un peu petite et défraîchie Pas de chaîne télévisée européenne
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Is only two stars hotel doesn't have three or four stars but the location is very good ,thans
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor, impolite staff

The room is old and dirty. The bed is clean. The staff never replies to my emails nor message queries. The person serving us breakfast was impolite and yet asked for a 50 dollar tip. The hotel is near the mosque. Their prayers could be heard clearly in the room till late.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities. Rooftop bar restaurant witg amazing views to the Katoubia mosque. Staff excellent. Rooms comfortable and quiet. Usual Moroccan tendency to falling at the last small thing- no soap or shampoo & bathtub chipped & uninviting. But otherwise excellent.
Stayed 1 night in May 2019
Verified

2/10 Terrible

koichi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

いい加減過ぎるホテル

2泊分をすでに支払っていたがオーバーブッキングに。 1時間半も待たされた挙句、郊外へ車で30分のホテルへ。 フナ広場が目的で,近くのホテルを選んだ意味がない。 翌日10時からチェックイン可能と言われて、10時30分に戻ってきたが、他の従業員に全く知らされていなくて最初から説明しチェックインしたが、案内されたのが清掃途中の部屋。 チェックイン時に、翌日の早朝の空港へのタクシーを手配し、２００ＤＨを支払う。（年輩の眼鏡をかけた黒人のレセプションに支払った） 翌朝チェックアウト時に確認したら、またもや他の従業員は知らないと言う。 また再度説明し、お金を支払っていることも伝えたが聞いてないとの返事。 しつこく説明したら、パソコンで確認してタクシーはオーケーと言われ、確かに約束の時間にタクシーは到着した。 しかし、空港に到着してからタクシーの運転手が200ＤＨを要求、さんざん説明したが、彼はホテルから私から支払ってもらえと言われているとの事。 他のタクシーの運転手の方も集まってきて、散々話し合った結果、私を信じて一筆書いたメモを持って去ってくれたが、このホテルのいい加減さは尋常ではない。 駅からのボッタクリタクシー、フナ広場の蛇使いのボッタクリ未遂、そしてこのいい加減過ぎるホテルのせいで、シャウエン・フェズ・メルズーガは楽しめたが、マラケシュは後味悪いものになった。
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and helpful ...location is brilliant ..with most attractions only few minutes away
Stayed 5 nights in Apr 2019
Verified

2/10 Terrible

Gruppe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Lage von Hotel ist ok. Sauberkeit richtig Trecking Haare auf Betten, sehr sehr staubig Notausgang ist durch ein Zaun gesperrt, bei Brand oder Feuer hofe ich dass keine Menschen ums Leben kommen. Frühstück Katastrophe nur Butter, Marmelade. nicht empfehlenswert
Stayed 7 nights in Mar 2019
Verified

4/10 Poor

Pierpaolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oltre alla centralità il nulla

Hotel davanti alla moschea è molto vicino alla piazza Jamaa el Fna. Questo è l’unica cosa positiva. Per il resto camere e bagno fatiscenti e colazione che è meglio evitare . Non lo consiglio.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Great location, rooms not so much but cheap.

The location is great, it can not be better. Rooms however are not great. Some rooms are not very clean and some smell a little. Is a good low price for the location though. If you are looking for something convenient and cheap this is the hotel for you. Taxy from this area to airport cost around 100 Morrocan Dirham and around 200 from Airport to Koutoubia Mosque(most emblematic building in Marrakesh) which is right in front of this hotel.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort

Hotel Islane - great value in a great location

We had a lovely stay at Hotel Islane - it's location is super , just a few minutes walk from Djemma El Fna but relitavely quiet. It has a great outlook onto the koutoubia mosque and a lovely roof top restaurant. The rooms are good, slightly worn and basic but it is not expensive so I think it's overall good value for money and I would be happy to stay there again.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
L' Hotel est très situé au pied de la Koutouba et à 3 minutes à pied de la place Jamaa El Fna. Personnel de réception très aimable. Ne vous attendez pas à un hôtel moderne avec un équipement hi-tech mais malgré les chambres vieillottes, il fait le job.
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Khalid

Disliked: Cleanliness, property conditions & facilities, room comfort

Bon emplacement

Très bon emplacement. C'est Le seul point positif. Tout le reste est à revoir. Tous les matins on avait droit à une assiette avec des viennoiseries et une galette marocaine froide.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I payed taxe per internet and in recepion they wants again money!
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Posizione ottima .camera accettabile con vista sulla moschea. Bagno orribile con odore di fogna.Pagati 4 euro di tassa locale non specificato da Expedia
Stayed 1 night in Dec 2018
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities

No coração da cidade antiga

Hotel com situação excepcional junto à Koutoubia e pequeno almoço muito razoável. Quartos e casa de banho com o nível 3 de Marrocos acusando a idade...
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima solo la posizione

Ho prenotato il transfer da aeroporto in hotel e mi hanno lasciato a piedi, la struttura ha bisogno di interventi interni, poco pulita, poco confortevole, colazione mediocre.unica cosa positiva è la terrazza panoramica che si affaccia sulla moschea.
Stayed 3 nights in Dec 2018