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Reviews of Riad Elnoujoum

3.5 out of 5
Riad Elnoujoum
50, Derb Ben Zina, Kasbah, Marrakech

Reviews

9.6

Exceptional

Rating 10 - Excellent. 229 out of 282 reviews" "
Rating 8 - Good. 46 out of 282 reviews" "
Rating 6 - Okay. 6 out of 282 reviews" "
Rating 4 - Poor. 0 out of 282 reviews" "
Rating 2 - Terrible. 1 out of 282 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really excellent and unique. The staff were super friendly and genuinely caring The area around was extremely interesting and buzzing and very safe. We were very happy to have picked a Riad instead of a hotel further out of the Kasbah. The food in the different restaurants was amazingly good, great tasting and good value.
Stayed 8 nights in Apr 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

charles h, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet home in the midst of a rather chaotic city!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet once you stepped into the Riad. Great breakfast..lovely room..awesome location. Very clean and wonderful ambience. Only complaint, wish the coffee was hotter otherwise loved it.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property that is hidden away but close to local streets
Stayed 3 nights in Mar 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Riad, excellent service and a home from home, especially the wonderful Khalid and the girls, all made our stay so special and memorable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Jemma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was strong on many languages but english was the weaker one.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely riad with beautiful rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

Katharine Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely and the interior of the whole building was very charming.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sophie, Perth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Elnoujoum is a beautifully renovated Riad that retains its Moroccan essence and beauty. Slightly back from the main road, we were welcomed by Khalid with traditional Moroccan tea who took time to answer all our questions and make us feel at home. Three stories high, with a central open sky courtyard that contains a delightful green tiled plunge pool. There is light, garden, birds, and three private sitting or dining areas. Our bedroom with private ensuite was on the first floor - beautiful, comfortable and relaxing. On the roof there is a huge and beautiful private terrace as well as a private hamman and massage room (on request). Khalid was also amazing in assisting in organising our tours and a private driver for our onward trip to Fez. Just down the road is the delightful Cafe Kasbah. You will be close to everything. We will be back. Absolutely recommend the Riad Elnoujoum as a wonderful and unique Riad in Marrakech. My husband and I have been travelling and living in hotels since May 2023, this is definitely one of our favourites and we will be back. We also had my Norwegian cousin staying, and he loved it too.
Stayed 3 nights in Jan 2024

10/10 Excellent

Rupert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous New Year Getaway
We spent four nights at this wonderful Riad, with our six year old son. The team were so welcoming and nothing was too much trouble. The Riad is gorgeous, immaculate and so cosy for winter. Our room was stunning, and very comfortable. With ample room for the three of us. Breakfast was delicious, simple and filling. Artisan breads, coffee, fresh juice and local cakes. The little New Year gifts for all three of us, was a lovely surprise and one we will cherish. We can't wait to come back!
Stayed 4 nights in Dec 2023

8/10 Good

Benjamin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
I was the only person staying at the property during my time there. The staff was warm, friendly, and accommodating. The bed was very comfortable and the room was more than enough for a solo traveller.
Stayed 5 nights in Dec 2023

10/10 Excellent

luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Amar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, super cozy & comfortable in a great walkable area.
Stayed 3 nights in Nov 2023

8/10 Good

Lynda

Travelled with partner
We had a very comfortable experience. The Riad inner courtyard was a nice quiet place to relax and the staff were very friendly and attentive. Each day our breakfast items were super fresh and tasty. So nice to be served different selections each day during our stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

China

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very relaxing wonderful stay. It’s a classic beautiful Riad with all the amenities. Saida was amazing and took such good care of us. We’ll definitely return and I highly recommend it over riads. This is what you are looking for.🌹
Stayed 4 nights in Jul 2023

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, convenient location, comfortable spacious room, great breakfast. polite, hardworking ataff.
Stayed 2 nights in May 2023

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023
Response from khadija lagrine on 29 May 2023
merci beaucoup

10/10 Excellent

Luka

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was one of if not the most beautiful hotel/place I've ever stayed at my entire life. The entire staff are so nice and sweet. I felt like royalty being there. It made my Morocco experience one to remember for my entire life.
Stayed 14 nights in May 2023
Response from khadija lagrine on 29 May 2023
I thank you very much for your kind comment it was an honor to welcome you to the riad

8/10 Good

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
True Riad in a great area of the Kasbah. Very welcoming and amazing people at the Riad. Lots of great restaurants around and close to many attractions.
Stayed 5 nights in May 2023
Response from KHADIJA LAGRINE on 29 May 2023
Thank you very much for your kind comment.

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Riad. Room was spacious and very traditional. Would have loved a shower as well as the bath. Rooftop space was really nice. Staff friendly and helpful
Stayed 5 nights in Apr 2023
Response from KHADIJA LAGRINE on 29 May 2023
Thank you very much for your kind comment.

10/10 Excellent

Brookelynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming, polite, and helpful. Although, there was a large language barrier with English. All things considered, I would stay there again.
Stayed 2 nights in Apr 2023
Response from KHADIJA LAGRINE on 29 May 2023
Thank you very much for your kind comment.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the care we got at this Riad. Khalid and Sahida were amazing hosts. The personal touches were really nice and added so much more to our holiday. Would definitely recommend this place to stay when visiting Marrakech.
Stayed 4 nights in Apr 2023
Response from KHADIJA LAGRINE on 29 May 2023
Thank you very much for your kind comment.

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! From the outside the area looks a bit sketchy, but in the inside it is paradise. The friendly owners went far and beyond to make our stay the best ever! Rooms are comfortable and beautiful. Food is good.
Stayed 1 night in Apr 2023
Response from KHADIJA LAGRINE on 29 May 2023
Thank you very much for your kind comment.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from khadija lagrine on 3 Apr 2023
thank you so much

10/10 Excellent

Zahraa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet street in Kasbah, 15 mins away from the airport. I preferred this area to stay in than Medina which is much more busy. Easily walkable within 15 mins to Jemaa el-fena square. Staff are very friendly and helpful. Clean and comfortable. Would definitely recommend.
Stayed 5 nights in Mar 2023
Response from khadija lagrine on 21 Mar 2023
Dear Zahraa,we thank you so much for your coment

10/10 Excellent

Ricardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
The stay was pleasant. It was a beautiful place. Food was great. The hospitality of the staff was as you would expect.
Stayed 3 nights in Mar 2023
Response from khadija lagrine on 21 Mar 2023
Wonderful words, thank you very much

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service in a beautiful riad
We had an amazing stay in this gorgeous traditional riad. It's in a pretty good location in the Kasbah area, about a 10 minute walk south of the main square. It's less chaotic in this area, and there are plenty of shops and restaurants nearby. The riad itself was immaculate and beautiful. There's a central courtyard with a small pool surrounded by rooms, and they are all beautiful. The room was very comfortable and had a modern bathroom with elegant fixtures. Every morning they served us breakfast which was bread, pastries, orange juice, mint tea, and coffee. The staff was extremely friendly and helpful - they told us how to get around, helped with taxis, and even came to find us when we were lost one evening! I can't speak highly enough of this place, our stay was terrific.
Stayed 4 nights in Feb 2023
Response from khadija lagrine on 9 Mar 2023
Dear Laurie,We appreciated your return we were very happy to welcome you and we hope to see you for your next stays thank you very much for your comment

10/10 Excellent

bilal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , quiet place , clean.
Stayed 2 nights in Feb 2023
Response from khadija riad elnoujoum on 27 Feb 2023
thank you very much we were honored to welcome you.

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best riad
Me and my partner stayed for 6 days at the riad and it was amazing, very clean and confortable, the bedroom was spacious and beautifully decorated with traditional touches, very quiet and easy to find great location and the staff were very friendly from the cleaners to the host 10* highly recommended
Stayed 5 nights in Jan 2023
Response from KHADIJA RIAD ELNOUJOUM on 27 Feb 2023
thank you very much for your kind comment

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet litte riad in the Casbah section of the medina. A bit out of the way compared to some other places, but it was very quiet and the staff were very nice. The room was quite big, as was the bathroom and its luxurious tub. Excellent wifi for Marrakech compared to other places I stayed. IT is a simple riad and offers a simple breakfast in a small dining area off the courtyard, but they were always helpful and arranged an airport transfer at far less than I would have paid getting a taxi on the street. A little thing that goes a long way at the end of your stay. They do offer massages (three rooms for it!), though I did not get one. The only drawback is that it is a bit off the main street, so if late nights are your thing make sure to double check your route back as that area of the medina can be tricky to navigate. For the price and convenience I found it a good place overall and was happy with my choice.
Stayed 2 nights in Jan 2023
Response from riad elnoujoum direction on 3 Feb 2023
we thank you very much and we wish to welcome you on a future stay

8/10 Good

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property, all the people that worked there where really helpful and couldnt do enough for you. Perfect location for us, just under 10mins walk to main square. Thank you for making our stay so pleasant, would like to stay again.
Stayed 7 nights in Jan 2023
Response from khadija riad elnoujoum on 27 Feb 2023
thank you very much for your kind comment

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Such a warm welcome, nothing too much trouble for Khalid and his colleagues. Comfortable beds, excellent breakfast. Ideally situated. Would stay again
Stayed 4 nights in Dec 2022

10/10 Excellent

Mark, Oakton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal help I got from the staff. I also really liked the design aspects of the hotel room, especially the bathroom (limestone) and the windows
Response from khadija lagrine on 8 Dec 2022
thank you so much for your lovely comment ,you are always welcome

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at this Riad. The staff were lovely, attentive and helpful. The building was charming with comfortable rooms, a nicely chilly plunge pool and a large roof terrace. It is situated in the Kasbah, so very close to the city centre, but quiet inside the buidling. It is not a conventional hotel experience. There is no bar or food after breakfast. Our room was on the ground floor, opening out onto the outside dining area, so if you wanted a bit more privacy, you could request a room on the first floor. If you want a Riad experience, this was lovely and very good value for money.
Stayed 4 nights in Nov 2022

10/10 Excellent

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent service! Staff are very helpful.
Stayed 7 nights in Nov 2022

8/10 Good

ANDREA, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the riad were very friendly and helpful.
Stayed 3 nights in Nov 2022

10/10 Excellent

Essam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff , Khalid at the reception was great , very accommodating , Sayeda the lady who clean the rooms super nice and helpful , very clean , highly recommended

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Such a great riad. Amazingly helpful staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. I stayed here for a week and enjoyed every minute of it
Stayed 5 nights in Oct 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing riad in Marrakesh. The staff makes it what it is. They are truly amazing.
Stayed 1 night in Oct 2022
Response from Khadija on 4 Oct 2022
Dear guest,Thank you so much for your comment you are welcoming.

10/10 Excellent

Jazmyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single thing about this Riad was AMAZING!! The staff is incredible!! So friendly and wildly helpful!! The property is exactly as pictured - better even. Location was ideal - so quiet but EVERYTHING is within a quick walk. Lots of great shops, restaurants, & a pharmacy within 2 minutes. Market is a straight shot about 15min with lots to see and eat on the way. I was delightfully surprised when they arranged a taxi for our departure - made it incredibly stress free and easy to get back to the airport - the taxi was the nicest one we had seen the entire week but was the same price as the one we negotiated on the way in. I’m going to miss breakfast - so delicious, authentic & served quickly as soon as we sat each morning. Thank you Khalid & the wonderful women that I didn’t catch names of but enjoyed interacting with throughout our trip. When we’re able to come back to Morocco we’ll definitely stay here again & cannot recommend it enough!
Stayed 6 nights in Sep 2022
Response from Khadija on 4 Oct 2022
Thank you so much

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this Riad to anyone wanting to stay in Marrakech. The staff are absolutely wonderful. Kind, helpful, and very accommodating to any need you may have- including food allergies. And the food is delicious. Plus fresh squeezed Orange juice every morning. The location is great as well. In the Kasbah area of the medina and walkable to almost everything. The only thing I took a taxi to was the YSL gardens which was very easy to do. It is my second time staying at this Riad and I can’t say enough good things. If I could give it 10 Stars I would.
Stayed 14 nights in Sep 2022
Response from khadija on 27 Sept 2022
Thank you jessie you are always welcome and thank you for your nice comment you are very kind.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Niranjini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this Riad a million stars, I would. The service from ALL the staff was impeccable, absolutely flawless! The delicious breakfast was something we looked forward to every morning and you can tell they genuinely care about your stay. I had a bit of an issue with Expedia - the pictures at my time of booking was muddled, so we ended up with a different room than I booked for. However the staff went above and beyond to look after us! I cannot fault them at all, so if you are looking to book this Riad, book through them directly - don’t use Expedia! But don’t look further, the location is perfect, I honestly have nothing bad to say. Thank you all at Riad Elnoujoum for making our stay comfortable and for making us happy. I will forever tell my friends and family to stay with you! Shoukran!
Stayed 5 nights in Jun 2022

10/10 Excellent

Melanie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The people that run this property are amazing! Efficient,ran like a well oiled machine! I would go back in a second! Beautiful riad, clean, serene. Excellent chef on staff, best meals we had were there. Our concierge was spot on and arranged everything we needed. I had a wonderful stay there and highly recommend it.
Stayed 8 nights in Jun 2022