Steigenberger hotels in Marsa Alam, Red Sea Governorate

"The most perfect spot! Gorgeous views, no crowds, comfy beds, lovely staff. Could not have asked for a better week. We will definitelt be back!"

"Everything was very good I enjoyed with my family staying in the resort "

"Hotel resort was lovely, staff, cleanliness, layout, setting and amazing food. Huge choice of quality food produced fresh daily, drinks for all inclusive as expected were all ok, rooms are big, comfortable with good WiFi, WiFi available across the resort but dips in a few areas but does not cause issues. 100% would stay again and looking to book later in the year"

"It is a beautiful, well maintained resort in a gorgeous area. But this is where it stops. If you are expecting the standards of a Hilton hotel, look elsewhere. First, you go on the beach hoping for some relaxing time. But you get continuously pestered by sales people from the hotel who are trying to sell you this safari and this dive and what not. This was truly annoying, especially that in conversations, they get too familiar with you and start asking personal questions about things that they have no business inquiring about. One of these had a very slick presentation and we signed on to an exotic trip. We ended up in a beaten car driven by some maniac who drove 150km/hr on a road where the speed limit is 100km/hr, and a car that felt like it would break apart any minute. Then, the trip overran its time and we had to cut it short. The pricing is left to the usual bazar-like haggling, which is another layer of annoyance. Why can't the hotel just put fixed prices and make everything clear on check in and be done with that? Also, when you go there, don't sign for any of the restaurants! We signed up for one night, the food was cold, the bread came straight from the fridge, and everything felt like you are being gouged price-wise. I complained to the staff, and they apologized, rather profusely, but I had to pay for it because "the system is too complicated and once an entry is made it cannot be removed"- said the lame excuse of the property manager. The worst Hilton experience"

"Friendly outgoing Staff, clean comfortable Rooms, lovely Location, good Food. "

"It's a lovely hotel: very clean, very high standards of food and drinks, and very attentive staff in the beach, dining and social areas. However some of the reception staff were very unhelpful and made me feel uncomfortable at times. Particularly as I booked initially for 1 person - the room cost is the same for 1 and 2 but I thought to be a bit more eco friendly they could then leave fewer towels etc. When I tried to add a second person they refused and said it would be additional cost, even when I showed them their own website that the cost for 1 and 2 people was the same so I'd essentially already paid. It was only when I asked them to tell me how much it would cost that they finally agreed to add the person, and even then did not update the system properly so that when they arrived the next morning they had no record. I'd have expected much better service from such a luxury hotel, it just seemed like they were out to get more money even though they were already making more from me as a single guest. The stay was otherwise great but this really put a sour note on it"

"Outstanding staff, excellent services and facilities. Very quiet. Very good quality of the food and huge variety. "

"Overall is a ok hotel, The staffs are friendly but the pluming wasn’t good. Shower room water was stuck. We could take a showers. We can’t brush our teethbecause the sink water was nearly. The view from our balcony was nice."

"Great location for snorkelling - house reef is in good condition. The reef is accessable from a hetty which is regulated by lifeguards who sign you in and out of the water for your safety as the water is generally quite rough. The reef inland is very shallow but great for novices and children to swim/snorkel safely. The hitel has activities throughout the day as well as evening entertainment. Food has variety for all dietry needs and is buffet style. Rooms are very clean, hotel offers other services for extra charge such as use of the spa. I had 5 sessions with Fatima who I would highly recommend! Overall, this hotel is as described."