Philadelphia Hotel Guide - Masons Mill Park Tennis Center hotels in Philadelphia, United States of America.

"No toilet paper or soap in the room. Counters, furniture tops, and bathtub/shower were dirty. Entire building was dingy. Continental breakfast was a joke - only coffee and packaged muffins."

"good for overnight stay. "

"Hotel needs a lot of updates Stuff needs to be trained in customers service. Don't text when customers staining and waiting just to drop the keys Food should be better, no appl juice in the pitcher with "orange juice " stickers. Pillows way too soft No bodywash and handle shower All rest is OK"

"Clean friendly comfortable stay, a bit outdated but still nice."

"I booked a suite with 2 king size beds, the room I got was a suite with 2 full beds. There was mold in the corner ceiling. The boxsprings were stained.. We slept on top of the covers. The bathtub/shower was dirty. The hotel hallways had a weird smell. The breakfast was okay."

"No breakfast offered but for the price it was a clean safe hotel"

"Coffee was fresh and hot! "

"Room, check in, amenities were good, But we had a issue with male worker at night. He called us at 12 am at night asking to come to front desk because we are not officially checked in. We checked in at 4:00 pm, filled out form with our info, swiped credit card for security deposit, got our room key. We came at midnight showing him that we have pending transaction on our credit card for security deposit. He didn’t even want to look at it. He said that in his computer doesn’t show that, and we are not even allowed to be in our room. He said that only option that we have is to swipe the card again or leave the hotel. He was demanding us to swipe the card one more time which we didn’t want to do cause its already was showing the transaction. We ask for the boss or supervisor or manager. He said that he is the boss and he is not gonna call anyone. He start raising his voice to us- which is very inappropriate behavior with the customer. My husband told him that we are gonna record our conversation because he is crossing the line of behavior. As soon as he saw that we are recording our conversation he changed the tone, changed the manner talking, he said that he is gonna fix everything, he apologized and let us go. Around 12:30 we returned back in our room, we went to sleep, and at 1:00 am he called again , woke us up to say that he fixed everything and that we are good. That was the worst costumer service we’ve ever experienced. I think that person needs to go back to first grade."

"We had to leave a day early due to winter storm coming in, the hotel did not charge for leaving early. No arguments, no stress, we had to cancel all the family events."