Holiday Rentals in Province of Massa Carrara

"Great service"

"We had no expectations on arrival and since, everything has been wonderful. Everyone is very nice and welcoming on property. The breakfast is amazing! We would gladly recommend a stay here. "

"The host Tanya and her husband were splendid. Great at communicating quickly and in perfect English. First we were very late for check in and Tanya was very understanding. We had a good night’s sleep and were then able to appreciate how lovely the hotel terrace garden is. The breakfast was very good and plentiful. My friend enjoyed a free bicycle ride to the beach. Unfortunately after we had left the hotel we had a car emergency. We called Tanya for help. Tanya was able to pull a few strings to get us a mechanic on a Sunday when all the services were closed. The work was done in good time and we were able to set off. I would definitely return. Thank you both for your kindness. "

"Absolutely unique place, which is hard to find anywhere else. It has everything needed for cooking in the kitchen or bbq’ing on the terrace, and the setting within an old castle complex and in the midst of mountainous nature is just awesome. We had a great time here, even though it was unfortunately very short for us. "

"We had a lovely stay at this beautiful palazzo. The apartments were spacious and clean. We visited with an extended family, so each smaller unit could have their own apartment and some space whenever needed, yet we could all eat outside together (or inside on the occasional rainy day), and spend time in the pool. The kids (ages 2-6) especially adored their pool time. There are lovely small towns to visit nearby. The host, Mirella, is gracious and kind, informing us of local events, and times when local merchants had things to sell, vegetables/fruit, bread, fish, etc. There was also a festival over the weekend with local artists selling their wares, and music and food in the park. Highly recommended!"

"Since the booking was made for the same day, I wasn’t able to select a higher-priced option that includes free cancellation. I booked this hotel by mistake, as the drive turned out to be too long and we wouldn’t be able to arrive before check-in time. I understand this was my error, but I tried to cancel the reservation within 30 minutes of booking, and the system didn’t allow it. I also attempted to reschedule for a later date, but that request was declined. I contacted both the hotel and Hotels.com, but haven’t been able to find a resolution. I would really appreciate it if the hotel could be a bit more flexible in a situation like this."

"Beautiful property, full of history and culture. Staff at Castello have been exceptional, friendly and attentive. 5/5 for cleanliness and food. Pool is quite clean and well equipped for relaxing. Would highly recommend :-)"

"I currently in my second stay with this hotel. The staff has been the best part especially as a foreigner that doesn’t speak Italian. They have aided me with friendly enthusiasm in a couple of problems outside their scope to which I am very grateful. The accommodation large, modern and clean. There is an excellent courtyard with numerous sitting options for relaxing outside. Definitely recommend this hotel I will likely be back here in a year. "

"Family stayed for one night and we were very impressed. Spotless clean and friendly staff. Breakfast was simple but very tasty. I would stay here again."