Massarella Holidays

Excellent property, clean rooms, great breakfast with alot of choice staff was helpful. Free parking!

Absolutely fantastic hotel, we couldn’t believe how good it was. Exactly like the photos. The hotel was built only in 2018 and the facilities are constantly kept in perfect condition and spotlessly clean. In a quiet part of town easily walkable into the main attractions and close to a bus and a tram stop, a perfect sanctuary to rest at night time. All of the staff are so kind and polite, especially Francois who looked after us very well at breakfast time. The hotel would be worth the price tag just for the comfortable rooms and location, but it has the added bonus of a free breakfast (with tons of choices and free mimosas), free luxury spa facilities and free home made lemonade and biscuits available at all times. We can’t recommend this hotel enough as a boutique stay perfect for adults wanting a luxury escape.

Excellent service and great hotel! Would definitely recommend and would stay here again in the future

Staff, shower heads, breakfast, high ceilings

The staff was very friendly and helpful. The room was a nice size, with a comfortable bed and sheets with all needed amenities including a coffee maker and steamer.The shower is huge, beautiful bathroom with lots of space, great AC and blackout curtains. We had what would probably be considered an undesirable room because it was right next to the lobby, but we did not hear any noise and had easy access to everything so I imagine all the other rooms are just as nice or better. The breakfast was amazing buffet style and was included with the price. We were able to walk to everything we wanted to do. If you are an active person and are accustomed to walking regularly, then you will be fine. We were able to get to the Duomo in 15 minutes or less and it took us about 35 minutes to get to the river and the Florence overlook. It was wonderful and we would stay again!