First of all, the hotel is far away from the city center, but all hotels in Memmingen where full, so that's the only place we could find. The room was big, so the bathroom, but the shower was very small in comparison to the rest of the space. There was some damage from leaks in the bathroom ceiling and some of the wall was chipping. The breakfast was OK, though boring since every day was the same, and they refill the stations continuously.
One morning the cleaning staff came early to clean my room and I asked them to come a little later to do the cleaning since my daughter was taking a shower and the simply didn't come plus they were not nice at all. I complained to the reception team and they sent a very nice lady. I think Customer Service in Germany is either non existent or really bad