Marrakech Hotel Guide. Hotels in Menara, Marrakech, Morocco

"Wonderful stay!!! "

"Friendly and helpful staff. They will help you with luggage to and from your transport service (car service). Car cannot drive to fromt door but if you call the riad they will help tell driver where to go and meet you to help with luggage to riad. Very safe while close to the outdoor market. And great spa services!"

"The main buffet was incredible for breakfast, lunch, and dinner. The private Asian restaurant was a large disappointment. Not one item we ordered was good. Drinks were not included. Highly recommend sticking with the buffet. There were only somewhat two heated pools. This resort is meant for hot weather and warm water slide water. There is not much else to do, but the grounds are beautiful and the service is wonderful. "

"Bathroom- bad odour. Balcony- could not sit due to smoke from others and bird excrement. Room was as expected for the standard. Good that one of the pools was heated. Aquapark- fine though we had to wait until 11.45 on. Saturday for only one of the slides to open and the rest were still being readied. Food - as you'd expect for the standard but a very good range and easy to suit all tastes. Wine......avoid it or mix it with a sugary drink "

"Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel."

"Breakfaaat was great "

"Excellent all round from breakfast buffet, to kids club, pool and gym. "

"Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor"

" Wonderful staff. Beautiful, historic property"