Mendip Hills

Terrible communication from the host - I emailed a few times and the responses were very slow, also checking in at 4 pm and checkout at 10 am is unbelievable, when they charged me almost £200 for only 18 hours! I tried to communicate with the host, they weren’t very responsive. However, they kept sending me generic messages over and over again, including repeatedly telling me that check-in is at 10 am. Will not be staying here again.

The rooms were clean, staff were helpful. Overall great experience except the long walk to and from the room to the reception area which is the only exit to the building for guest.