Dulcote Hotels

"My daughter and I were very unhappy with the fact that for two nights in a row, there were loud parties going on downstairs late at night. When my daughter called the first night, she was told that she could move her room. When I called the second night, the staff member told me that he would take care of it, but it did not quiet down until almost midnight."

"Grand building, but seems slightly dated and tired. The room was clean enough but had outdated furniture, TV etc. The WiFi was too slow and unstable to be usable, which coupled with the lack of phone signal was quite annoying. Breakfast was chaotic and not up to the standard we would've expected. Lots of guests waited for a long time for coffees, teas etc which didn't arrive. Most of the buffet was empty at middle of service. The spa was quite nice and had a decent pool and sauna. Overall not 5* quality. "

"Polite staff"

"This is probably the most welcoming "

"Everything was great, clean, comfortable and very helpful staff "

"The hotel has real potential,we got upgraded free of charge to a suite. However it wasnt that clean. The bed & bathroom was, but the bedside table was dusty, and where the tea & coffee is kept there was spillages which hadn’t been cleaned. Also dents in the wall,and the carpet needed a good clean. Bed was very comfy though and room was nice and spacious. Just needs a deep clean and a furniture re do! "

"Supper and breakfast were very good. Room was clean, comfortable and well appointed. Staff were great. Parking was easy to access and felt safe"

"Checked in on Friday, and told that there was a half marathon on Sunday which meant we could not use the road from 7.30. That meant for us, really no point staying as would need to leave before that. So we checked out on Saturday - reception seemed to agree this was sensible and no other option. Then they would not agree refund - seems unreasonable to me."

"Clean and spacious room. Comfortable beds, no noise from the street. Very centrally located hotel, near restaurants, pubs and cafes. Good breakfast selection. Helpful and welcoming staff. Nothing negative to say - my partner and I really enjoyed our stay and would come back without any hesitation! "