Merlo Hotels

"Outstanding hotel. Staff were so friendly and helpful. Felt like I was at home. One thing to address is the shower head and not the one above. Needs to be unclogged so more water can come out. Other than that. Thank you for everything. "

"Yes, staff were all good and friendly. Roomwas clean and well secured "

"The gorgeous public spaces were glorious. What a wonderful baroque era hotel. Having a drink at the bar was just delightful. Ample, nice breakfast buffet. My room was very clean and very comfortable. Love the robe! Great location. Only recommendation would be to upgrade slippers to cotton instead of synthetic product."

"Friendly staff, great location, great breakfast – a really good place."

"Great "

"Breakfast"

"Great staff, amenities, and cleanliness."

"The room was clean and comfortable, especially the bed! I was tucked away from the front of the building so even tho it was Saturday night, I didn't hear any noise from the busy restaurants. The TV with Netflix and Prime was fabulous. While the kitchenette was a nice thought, there were no paper towels, dish rag, or dish soap so I just left a mess which I felt badly about. The bathroom was clean but there were only bath towels, no hand towels which I found strange. I'm sure I could have asked for one but I arrived late and was only staying one night so didn't bother. Checkout was at 10am, which is the norm in Argentina, but they didn't hesitate to allow me to stay until 11am which was very appreciated. The included breakfast was ample and was served one floor below reception. Service lasted until 11am (past checkout which tells me they often allow late checkouts). The location is superb - literally across the street from the entrance to the Recoleta cemetery. There is a "wine bar" on the top floor that is unmanned and you're given a key card to access the automated wine dispenser. There were 4 great choices but portions were tiny. The view of the cemetery from the small terrace is stunning and not to be missed as it's a perspective you won't get otherwise. There was a sauna and very small gym on this floor as well but I didn't use either. Check in and out was quick and efficient. I would happily stay here again as the staff was very friendly and helpful. "

"The staff was absolutely outstanding!! The check in was easy, they allowed me to store my bags and then they gave me an early check in, and put my bags in my room!! They gave me suggestions for several different things and were so kind and helpful. Muchas gracias "