Miami Hotel Guide - Miami International Autodrome hotels in Miami, United States of America.

"Ok room. Not very friendly front desk staff. "

"Rating: 5/5 Stars ⭐⭐⭐⭐⭐ ​I recently stayed at the Sonesta Miami Lakes, and while the property itself is lovely, it was the leadership and the staff that truly made my experience phenomenal. ​Specifically, I want to highlight Sergio, the Manager. In the hospitality industry, things don't always go perfectly, but you can tell the quality of a hotel by how they handle "mishaps." When a few unexpected issues arose during my stay, Sergio didn't hide in a back office—he was right there on the frontline. ​Why this stay was a 10/10: ​Hands-on Leadership: Sergio personally ensured that every detail was taken care of. He listens, he cares, and he takes immediate action. ​Outstanding Support: It’s clear that Sergio leads by example because the entire team follows suit. The staff is attentive, professional, and genuinely welcoming. ​Problem-Solving: Even when things hit a snag, Sergio’s "outstanding support" turned a potential frustration into a seamless recovery. He makes you feel like the most important guest in the building. ​If you’re looking for a place in Miami Lakes where you know you’ll be in good hands, this is it. A huge thank you to Sergio and his great team for going above and beyond!"

"The rooms were spacious and clean. The staff is incredibly friendly and very helpful. They responded to our requests right away and made sure to greet us every time we entered the property. The pool is small, but there are nice tables outside on a patio for breakfast and working. The breakfast was typical for a hotel breakfast- adequate variety and decent quality."

"The staff were friendly and welcoming; Elizabeth checked me in and she was a dear! Breakfast was yummy too. The room was also adequately cleaned/designed for convenience and comfort. I will stay again as needed."

"The staff were a big help getting our room ready early because we just got off a ship and were very tried."

"Don't stay there the not very helpful the room had broken stuff in it n ot good wouldn't recommend it to know one"

"Great service. Communicative and accommodating. "

"There was no staff to check me in!! A couple said their room lock was broken! I got so freaked out when I left!! I wasted the money"

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