So overall the property and stay was good. Most staff were nice and knowledgeable. What I didn’t like was on my first night the gentleman helping me seemed like he was all over the place, told me I got an upgrade to my room so that I had an excellent stay but the room was what I had paid for..then when I got to the room, the door to the patio was broken (so I couldn’t access the patio) and I told him but he brushed me off and said it wasn’t broken, just locked. I told him the handle had come off and he said someone would look into it. They didn’t fix it, they opened a different door/window so could have been a misunderstanding. The night crew is who helped me and fixed the door, so I appreciated that. The kettle was full of dirty water and a couple towels had stains on them and bed had no top sheet, so that concerned me a bit on the cleanliness but overall the rest of the room and bed seemed ok. Very comfortable bed but LOUD room. I could hear everything outside which was no fun in the last night when we needed to get to bed early for a very early flight the next morning. Otherwise, very convenient location. Great Sushi restaurant right on the corner and shopping area beside the hotel.