Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Belstay Milano Linate

Belstay Milano Linate
Via Bruno Buozzi, 2, Peschiera Borromeo

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 172 reviews" "
Rating 8 - Good. 60 out of 172 reviews" "
Rating 6 - Okay. 10 out of 172 reviews" "
Rating 4 - Poor. 7 out of 172 reviews" "
Rating 2 - Terrible. 4 out of 172 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and location! Hotel La Bussola is beautiful with friendly staff and great amenities. We will definately stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob LM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito da estadia, os funcionarios muito simpaticos, o quarto e banheiro muito limpos e a cama muito confortavel, colchao mais p o duro muito melhor.
Stayed 1 night in Mar 2024

10/10 Excellent

Claudio r

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from D. Ascoli on 19 Feb 2024
Gentile Cliente, grazie per aver recensito la sua ultima esperienza presso Belstay Assago, siamo contenti abbia apprezzato i nostri servizi e questo ci stimola a fare sempre meglio.

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from D. Ascoli on 19 Feb 2024
Gentile Cliente, grazie per aver recensito la sua ultima esperienza presso Belstay Assago, siamo contenti abbia apprezzato i nostri servizi e questo ci stimola a fare sempre meglio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and New Hotel
It's a new hotel so it's really clean. It has a shuttle service to and from the airport to make your travel easier.
Stayed 1 night in Dec 2023

10/10 Excellent

Analejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Linate Airport within 10 minutes car ride. Great breakfast. Clean rooms
Stayed 1 night in Nov 2023
Response from Hotel Team on 29 Nov 2023
Thank you for your kind words. We are glad to hear that you enjoyed your stay at our hotel. We appreciate your feedback on our breakfast, cleanliness, and proximity to Linate Airport. We hope to see you again soon. Grazie mille!

6/10 Okay

phyllis

Travelled with family
Too far from airport. Too far from anything. No food delivery would deliver here. Had to go to airport to get metro.
Response from Hotel Team on 24 Nov 2023
Thanks for leaving a review. We are sorry to hear that our hotel did not meet your expectations. We would like to clarify some points you raised in your review:Our hotel is located just 5 km from Milan Linate airport, which can be easily reached in 10 minutes with our free shuttle service. We don't understand why you say we are too far from the airport.Our hotel is also well connected to the center of Milan, which you can reach in 12 minutes by metro from Linate airport. We don't understand why you say we are too far from anything.Our hotel has a restaurant open every day from 7:00 to 22:30, offering a variety of Italian and international cuisine. Furthermore, there are several restaurants and pizzerias near our hotel, which also offer home delivery service. We don't understand why you say there is no food delivery service that delivers here.We hope to have clarified your doubts and to have shown you that our hotel is a good choice for your stay in Milan. We hope to welcome you again in the future and offer you a better experience. Thank you for choosing our hotel.

6/10 Okay

phyllis

Travelled with family
Was way to far from any transportation. Needed a cab for everything. No food delivery would come out this far. So when we went through airport had to buy airport food because dinner at Belstay did not open until 7pm. And was expensive. Room was nice. But not a convenient place to stay without a car
Stayed 1 night in Oct 2023
Response from Hotel Team on 24 Nov 2023
Hello, thank you for your review. We are sorry to hear that you had a bad experience with our location and food options. We appreciate your feedback and we will try to improve our services in the future.We are glad that you liked our room and we hope that you had a comfortable stay. Our hotel is located in a quiet and green area, away from the noise and traffic of the city. We offer a free shuttle service to and from the airport, as well as to the nearest metro station at Linate Airport, which can take you to the city center in 12 minutes. You can find more information about our shuttle service on our website.We also have a variety of food options available for our guests. Our restaurant, Seguimi, serves delicious Italian and international cuisine, with a special menu for vegetarians and vegans. We open at 7.30 pm for dinner. You can also find some snacks and drinks in the minibar in your room.We hope to see you again as our guestin the future. Thank you for choosing Belstay Hotel.Hotel Team

10/10 Excellent

VERLON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
take shuttle to the airport for the metro to Milan, shuttle is free twice a day, other times its 5 euro per person. uber was about 60 euro to Milan. 8 euro for 24 hr Milan buss, tram and metro ticket. breakfast had a very nice selection. didn't eat any other meals at hotel. there are a lot of mosquito all over Milan
Stayed 4 nights in Oct 2023
Response from Hotel Team on 24 Nov 2023
Thank you for your review. We are glad to hear that you enjoyed our breakfast and our shuttle service to the airport. We apologize for the inconvenience caused by the mosquitoes, which are a common problem in Milan during the summer months. We hope you had a wonderful time exploring the city and its attractions. We appreciate your feedback and we hope to see you again soon. Grazie mille!

4/10 Poor

Simon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Waste of time
Arrived at the property late Friday night went to our room and there was nowhere for the baby to sleep went to reception to tell them and they told me to put him in my bed which I think is very unsafe we couldn’t go to sleep because of this which has ruined our trip as we where too tired to do anything
Stayed 2 nights in Oct 2023
Response from Hotel Team on 24 Nov 2023
Thank you for sharing your feedback with us. We apologize for the inconvenience and frustration you faced during your stay. We take the safety and comfort of our guests very seriously. you booked a superior room whithout any special request regarding your baby. in our rooms they can stay maximum 02 adults and one child sharing the bed with parents. in case of a 02 years child normaly guests book a crib in the room which we garantee. We hope you will give us another chance to serve you better in the future. Best regards

10/10 Excellent

April Ria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis at the end of our European holiday. The shuttle bus to the Milano airport is convenient. Great food and service at the restaurant. The pool area is beautiful for relaxing. I would stay here again.
Stayed 1 night in Sep 2023
Response from Hotel Team on 24 Nov 2023
Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel. It is always a pleasure to receive positive feedback from our guests. We appreciate your compliments on our shuttle bus, restaurant, pool area, and service. We hope to see you again soon. Grazie mille!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely appointed and spotless. Staff were helpful and spoke English. Breakfast had a great range of foods.
Stayed 1 night in Sep 2023

8/10 Good

Luigi

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

6/10 Okay

Rebecca M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean, the beds comfortable and the bathroom nice. Staff cordial and orofessional. TV did not work. Restaurant overpriced for menu available. Swimming pool under construction so closed. Breakfast and airport shuttle not available until 6am, too late for a 7:10 international flight. Taxi was €30.
Stayed 1 night in Aug 2023

10/10 Excellent

Paola

Stayed 1 night in Jul 2023

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Good location if have a hire car. We had 2 connecting rooms set up as 2 singles then a king for partner and I. The pool is being refurbished but will be lovely when back in action. The night reception staff were a little brisk but day reception breakfast etc lovely and friendly. Breakfast was great lots to choose from and can sit outside.
Stayed 3 nights in Jul 2023

2/10 Terrible

Gareth

Business traveller
Disliked: Staff & service
Not the best
Room Aircon not working, roof full of mosquitos
Stayed 1 night in Jul 2023

6/10 Okay

Aletse

Liked: Cleanliness, staff & service
Everything was good the staff was amazing but they got a really serious problem with the a/c units in the rooms I stay in two differents rooms and both have the same problems with the a/c they were broken don’t cool the room
Stayed 1 night in Jul 2023
Response from The Room Division Manager on 26 Jul 2023
Thank you for your review. We are glad to hear that you enjoyed our staff and service, but we apologize for the inconvenience caused by the air conditioning problem in your rooms. We understand how important it is to have a comfortable temperature in your room, especially during the summer months. We are working hard to fix the issue and ensure that all our rooms have functioning air conditioning units. Best regards

10/10 Excellent

Abdulrahman

Stayed 1 night in Jul 2023
Response from The Room Division Manager on 19 Jul 2023
Thank you for choosing us, we hope to see you soon.

8/10 Good

Lukshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms, Bathrooms, Restaurant and rest of the hotel is maintained very well and staff are very friendly and helpful. Plenty of parking available. Hotel surrounding is nice and quiet. Air conditioning in the rooms could be bit stronger on the hot days, hence 4 stars. A great hotel for the price.
Stayed 2 nights in Jul 2023
Response from The Room Division Manager on 19 Jul 2023
Thank you for your kind words and honest feedback. We are delighted to hear that you enjoyed your stay at our hotel and appreciated our facilities, staff and location. We apologize for any inconvenience caused by the air conditioning in your room. We are working on improving it for the comfort of our guests. We hope to see you again soon and offer you a five-star experience.

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was not cleaned
We reserved the family suite, which is two adjacent rooms. One room with a king sized bed and one room with two twin beds. While the main room had been cleaned, the kids room had a used baby basinette in it and dirty diapers in the trash. If the room had been clean this would've been a good deal. Even though the reservation said breakfast was not included, it was included and was good.
Stayed 1 night in Jul 2023
Response from Room Division Manager on 19 Jul 2023
I’m sorry to hear that your stay was not satisfactory. We apologize for the inconvenience caused by the uncleaned kids room. This is not the standard of service we aim to provide. We appreciate your feedback and we will take steps to ensure this does not happen again. We are glad that you enjoyed the breakfast and we hope you will give us another chance to make it up to you in the future. Thank you for choosing our hotel.

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023
Response from The Room Division Manager on 12 Jul 2023
thank you for taking timer to share your review.We're happy that you enjoyed your stay. We hope to see you again. Best regards

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value if you like hard beds
This is a great hotel, the lounge is nice, quiet area near Linnate Airport but bed was so hard we could hardly sleep. AC worked but Dan was loud. The place is spacious, clean and had a great bathroom and connecting grooms for our family.
Stayed 1 night in Jul 2023
Response from The Room Division Manager on 12 Jul 2023
Thank you for your review. We are glad to hear that you enjoyed our lounge, location, cleanliness and bathroom. We apologize for the inconvenience caused by the bed and the AC. We appreciate your feedback and we will work on improving our facilities. We hope to see you again soon.

4/10 Poor

Edward

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
After repeated attempts with the front desk to get the airconditioning to work,we spent the night very hot and uncomfortable. Tried to get ice for our room ,non available.
Stayed 1 night in Jul 2023
Response from The Room Division Manager on 12 Jul 2023
I’m sorry to hear that you had a bad experience at our hotel. We apologize for the inconvenience caused by the malfunctioning air conditioning and the lack of ice. We value your feedback and we will work hard to improve our services and facilities. We hope you will give us another chance to serve you better in the future. Thank you for choosing us.

10/10 Excellent

Michelle

Travelled with family
Great simple hotel with friendly staff and fantastic breakfast!
Stayed 1 night in Jun 2023
Response from Samir on 12 Jul 2023
Thank you for your kind words and positive feedback! We are delighted to hear that you enjoyed your stay at our hotel and that you appreciated our friendly staff and fantastic breakfast. We hope to see you again soon!

8/10 Good

Manish

Travelled with family
Liked: Cleanliness, staff & service
Decent hotel for a short stay near the airport. Room is small but sufficient. The AC in our room did not work and it took a couple of calls and about 45 minutes to get someone to come over and resolve the issue. Friendly front desk staff. OK breakfast buffet. Good enough but not as nice as the Best Western we stayed at near the same airport a few days earlier for about the same price.
Stayed 1 night in Jun 2023
Response from Samir on 12 Jul 2023
Thank you for your review. We are glad to hear that you found our hotel decent for a short stay near the airport and that you appreciated our friendly front desk staff and OK breakfast buffet. We apologize for the inconvenience caused by the AC issue in your room and the delay in resolving it. We appreciate your feedback and we will work on improving our service quality and maintenance. We hope to see you again soon and provide you with a better experience. Thank you for choosing us. Best regards

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Samir on 28 Jun 2023
Grazie per averci scelto, ci dispiace sapere che la sua esperienza non è andata come si aspettava, la preghiamo di contattarci per fornirci più dettagli per poter capire cosa sia andato storto durante il suo soggiorno.Speriamo di avere un'altra occasione per servirla al meglio. Cordiali saluti

10/10 Excellent

Giorgio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice rooms
Stayed 1 night in May 2023
Response from Samir on 28 Jun 2023
la ringraziamo per averci scelto, siamo lieti che abbia apprezzato i nostri servizi e la nostra struttura.Cordiali salutiIl Room Division Manager

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Samir on 11 May 2023
Thank you for taking the time to write a review of our establishment. It is always a pleasure to know that guests enjoy our services. Best regards

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Samir on 11 May 2023
Thank you for taking the time to write a review of our establishment. It is always a pleasure to know that guests enjoy our services. Best regards

10/10 Excellent

Fransie Lyne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing amenities! Personally loved the intricate and welcoming design of the lobby which would make you feel at home. Id also rate the Breakfast buffet as 10/10! Would definitely book again in the future!
Stayed 1 night in Apr 2023
Response from Samir on 11 May 2023
Thank you for taking the time to write a review of our establishment. It is always a pleasure to know that guests appreciate the amazing amenities, the welcoming design of the lobby which would make you feel at home,the goodness of the breakfast, the comfort of the beds and the cleanliness of the room.Best regards

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good choice if you need to be close to the airport. The breakfast is good. However, the distance from any public transport is a problem and getting to and from the airport ir city is exoensive, especially late at nught when we thought this was the better option, but could not walk there due to park clsures,so would have been better finding something in the ciry As with many hotels, the WiFi is SO WEAK IT IS UNUSABLE
Stayed 1 night in Apr 2023
Response from Samir on 11 May 2023
thank you for taking time to share your review, we're happy to know that you enjoyed your stay, like the hotel’s proximity to the airport and the good breakfast.we get a shuttle bus service available all day from 06.30am to 11.00pm. did you ask for it?Best regards

4/10 Poor

Melanie

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was close to Milano Linate airport. Easy to get an uber into Milano also. Hotel rundown but the room was clean. Zero services to the room. Front desk staff barely polite. Tried to eat in restaurant but could not get anyone to take our order after waiting 40 minutes. Heat on full blast in room and no way to turn it off. I won't be back even though I am repeatedly in this area on business.
Stayed 1 night in Feb 2023
Response from Samir on 3 Mar 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We're glad that our location near Milano Linate airport was convenient for your travel needs and that you found your room to be clean. However, we're sorry to hear that our customer service did not meet your expectations. We apologize for any inconvenience caused by the lack of services in your room and for the unpleasant experience you had with our front desk staff. We take these comments seriously and we will work with our team to improve our service. We're also sorry to hear about the issues you experienced in our restaurant. This is certainly not the experience we want our guests to have, and we will be sure to address this with our staff. We appreciate your business and your honest feedback, and we hope to have another chance to provide you with a better experience in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very morden, good service, nice breakfasts. Main problem is transportation - need to walk around 20 minutes to get public transport or get taxi to nearest metro/station which will cost over 20 euros for a 10 minute journey.
Stayed 3 nights in Feb 2023
Response from Samir on 22 Feb 2023
thank you for choosing us, we're happy to know that you enjoyed your stay. Regarding transportation, the hotel has a shuttle bus service at scheduled time that you could use. we hope to see you again.Best regardsRoom Division Manager

8/10 Good

Derek

Stayed 1 night in Feb 2023
Response from Samir on 22 Feb 2023
thank you for choosing us, we hope to see you soon.Best regardsRoom Division Manager

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a 1 night layover before catching a bus to Bolzano. The location not far from Linate airport and the staff and rooms were nice. We booked this specific hotel because of the restaurant as we didn't want to have to go out after traveling all day from the US. The food was ok but was definitely convenient.
Response from Samir on 22 Feb 2023
thank you fro choosing our hotel, we hope to see you soon.Best regardsRoom Division Manager

10/10 Excellent

Norley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff , very cute lobby
Response from Samir on 21 Feb 2023
we're happy to know about your stay that was good.thank you for choosing us. We hope to see you again.Best regards

10/10 Excellent

laykian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this hotel for my one day stay to fly from Linate Airport. The hotel’s airport transfer driver is very polite and helpful. I really enjoyed the breakfast. I received excellent service at the breakfast room. I will come back to stay in this hotel again. Highly recommend.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So so clean and always smelt nice, staff were so polite and helpful both in reception and breakfast/bar. They were very kind and let me check out later than the check out time since I wasn’t feeling too well at the time. Car park is free so is a perk Location great Breakfast was really nice Only thing they only had one European plug in the rooms

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised for an airport hotel
We stayed for two nights because of it's proximity to the airport. The staff was pleasant and the on-site restaurant was good. The room was comfortable and clean.
Stayed 2 nights in Nov 2022

10/10 Excellent

Olorunfemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was good, no issues. Great location if you’re driving, area is quite remote from the city. Only negative was that their housekeepers need to calm down. They bumped into my room fews times whilst I was asleep and the last time she bumped into me then apologised, it could have been a different scenario if I was naked as that would have been unpleasant!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

KAREN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
My friend and I booked connecting rooms, which was a great value. The rooms were identical and we were both comfortable. The bathrooms were a little dated, but clean and functional. The restaurant has very limited hours and doesn't start dinner service until 7:30PM. We tried booking a reservation and couldn't get one until 9:15PM, which didn't work because we had to leave at 4AM to catch an early flight. A server was very kind and arranged for us to have grilled ham and cheese to take to our rooms. Although breakfast was included, service didn't start until 6:30AM, which was too late for us. The desk was kind enough to call us a cab, since the airport shuttle didn't start running until 5:30AM.
Stayed 1 night in Oct 2022

4/10 Poor

Vincent Norman

Stayed 1 night in Oct 2022
Response from Room Division Manager on 28 Jun 2023
Grazie per averci scelto e per il suo feedback.saluti

8/10 Good

Alexander

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Sep 2022

8/10 Good

Chester

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022