Mine Run Hotels

"Good one day stay"

"Everything was good. The only problem was the the toilet had issues flushing."

"We love staying at this hotel and do so every year. The rooms are well kept and the hotel is immaculate. Plenty of towels, soap, shampoo, make up wipes, as well as tea and coffee supplies. Beds and pillows are super comfy. The staff is always happy and so helpful with any needs. We travel with our 2 pugs and never have any issues. We will be back again in April 2027. Special thank you to Matt, who checked us out this morning."

"Room was not the cleanest."

"Staff friendly"

"I would like to give this property a no star review. We arrived for check in to be told that there was no hot water and they would not have hot water until sometime the next day! They never called us in advance to tell us this. after a 9 hour drive, I was pretty upset. Their consoling statement was, "The Hampton Inn has rooms , go there. Never again will I book this hotel. "

"Breakfast could use improvement "

" I am writing to formally express my deep concern and disappointment regarding a recent stay at your Fredericksburg, Virginia location. My family and I are frequent travelers who have often chosen Hilton properties, including this very hotel just two months prior, where we had a positive experience. Unfortunately, this most recent stay was profoundly upsetting and fell far below the standard we have come to expect. After a long 12-hour drive as part of a 24-hour journey home, I arrived at the hotel after 8:00 PM with my elderly mother and young child. Upon arrival, we were greeted by an employee named Dip, who was leaning on the front desk engaged with his phone and appeared immediately irritated when he had to stop to assist us. When asked about my party size, I responded appropriately, only to be told dismissively that I had booked a king room and that there would be “no room” for us. I calmly explained that my reservation through Expedia was for a double room with two beds. At that point, Dip accused me of being rude—despite my maintaining a calm and respectful tone—and stated he would refuse to check me in. He then reversed course and said he could provide a double room for an additional $20 fee, which I agreed to under the circumstances. I retrieved my phone from the car to show proof of my booking, but Dip refused to review my confirmation. "

"Nice clean room and perfect breakfast! The shower made horrible noises and sounded like pipes were about to burst. My daughter left something behind in the room and they did not help to find it. All in all it was a good place though."