My family arrived in Destin, FL on July 7th , 2018. A few hours before arriving, I had to email the property owner because I had yet to receive my welcome letter with instructions on how to enter the property.
Once entering the condo, we were shocked to find only one bedroom. The description had read 2 bedrooms and sleeps 6. I immediately called the owner and he stated that the hallway with the two bunks was considered the bedroom. The hallway had no door and was located adjacent to the kitchen/family room. Also, as stated in the welcome letter, his last renters had destroyed the sleeper sofa so they put in a sectional. He couldn't understand why this was a problem because the place still would sleep four and if we needed we could pull a blow up mattress out every night, move the furniture around and inflate the mattress and then every morning deflate the mattress and obviously put it away since it would encompass the entire living area.
I am upset because the condo was misrepresented and with the last minute notification of the sleeper sofa being removed, my family was inconvenienced to say the least. The owner said that in the initial reservation, we stated that there were only two people. I am not sure as to why that would matter. My husband could have gone on a golfing/fishing trip with a buddy and the two men would have wanted two separate bedrooms as advertised. Would the owner have come clean about the true occupancy if I informed him there were two small kids and two others that moved their summer camp and decided to come?
During our week there, the owner, at no time, tried to contact us to see how we were making it work with one bedroom. He knew that I would be trying to fit my kids on a very narrow sectional and that I was very concerned over this matter. I assume he knew that we would be stuck with the place as attempting to locate a true 2 bedroom with a sleeper sofa would be next to impossible the day of.
Just a disclaimer, we ourselves have a property in Hawaii that we rent out and we have rented condos from Turks and Caicos to Colorado for a number of years through VRBO and have never come across this issue. Also, the numerous condos that we have rented, have had the bunk beds in the hallway and they have not claimed it to be a bedroom.