Had a hard time getting into my room (finally got in 2hrs(6pm) after I was pose to check in@4) along with the maintenance had a whole attitude about helping me & me asking him questions he telling me he don’t know or just ignoring me..I had about 4/5 different codes I had to try before maintenance came & when he got done he still didn’t tell me anything I just had to try the last code that was sent to me & thankful that worked, finally get into the room after all that it was clean but not clean enough for another family to come in & get settled. Got settled with food out trying to feed my family on the counter top there was roaches coming out had to throw that away because didn’t realize it until we came back in the kitchen looking out on the balcony thru out the night they was coming because the lights was out or food was on the table/countertop/wall getting prepared,hair still in shower etc, overall I would’ve loved it for my kids because this was something I worked hard for but it shouldn’t have been any issue with the amount I paid, refund would definitely be refunded or partial compensation because that’s something that shouldn’t have happened! Do better for the next family because I wasn’t pleased at all and felt very disappointed