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Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
While the property was very clean and the staff was kind, attentive and accomaditive, this is a simple, no fuss nor any frills acomodación.
It was the highest priced budget hotel.
Marilyn
Stayed 1 night in May 2024
Response from DO William on 19 May 2024
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be better.Sincerely,The Guest Experience Team
8/10 Good
Amanda
Travelled with family, Travelled with pets, Travelled with partner
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
Had a wonderful two night stay! Our room was clean and tidy, out of the way from any major noise potentials. Super easy check in and check out! Only issue was the shower pressure, was on the weaker side. Aside from that it was a great stay! Beautiful room.
Taylor
Stayed 2 nights in May 2024
Response from desk manger Virginia on 17 May 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. We have passed the message over to maintenance regarding your shower, Thank you for informing us we will get that issue resolved. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
Staff was very friendly, we appreciate being able to have our well traveled cats with us for no extra fees.
Shannon
Stayed 1 night in May 2024
Response from DO William on 19 May 2024
Thank you for taking the time and sharing your experience regarding your stay. We love being able to take pets, so the whole family can travel. We will share your review with our team to show recognition and to encourage us to always strive to improve. We would like to thank you again for sharing and we hope your next stay will be even better.Sincerely,The Guest Experience Team
Staff was very helpful and friendly; I'm traveling with my two cats and they made it easy to stay there.
Allison
Stayed 1 night in May 2024
Response from desk manger Virginia on 16 May 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
When I got to the room the thermostat was set at 60 degrees. I turned it up to 72 and went to a bar for 2 to 3 hours. When I got back it was 65 degrees. Too cold! Turned temp to 90 and tried to sleep. Heater fan was very loud, room never got warm. 68 degrees when I got up after a bad nights rest!
Cathleen
Stayed 1 night in May 2024
Response from desk manger Virginia on 13 May 2024
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. We do want to offer, that if you have ever need anything during your stay, like an amenity, extra linen, or to report any issues, just contact the desk staff and we will do our best to accommodate you. Again, we are sorry that your expectations were not met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
10/10 Excellent
Mike
12 May 2024
One of the nicest motel 6 I’ve stayed in. It was clean and up dated. They were in the final stage of renovation. Very nice motel.
Mike
Stayed 1 night in May 2024
Response from DO William on 13 May 2024
Thank you for taking the time and sharing your experience regarding your stay. We love to hear when our guests have a great experience. We will share your review with our team to show recognition and to encourage us to always strive to improve. We would like to thank you again for sharing and we hope your next stay will be even better.Sincerely,The Guest Experience Team
Hotel is in the middle of renovations but was surprised to see the quality of fixtures and layout in the room. You can tell it’s an older hotel being upgraded but I was pleasantly surprised at the quality of what’s being upgraded. Would certainly stay here again!
Chad
Stayed 1 night in May 2024
Response from DO William on 11 May 2024
Thank you for telling us about your recent stay. Hearing that we provided a great experience is awesome, and we will share it with the staff for encouragement. We love when people say that they will be back, and we hope your next trip is even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.We have reviewed your comments, and will pass them on to the appropriate people for future upgrades. We would like to thank you for choosing our motel and and we hope you will give us an opportunity to serve you again in the near future.Sincerely,The Guest Experience Team
4/10 Poor
Kim, Idaho Falls
Travelled with family
9 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV in the first room provided would not work correctly. Staff could not correct the issue so they gave us a different room which was nice, however it was next to a room with a barking dog.
Kim
Stayed 1 night in May 2024
Response from desk manger Virginia on 9 May 2024
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We apologize that your stay was less than satisfactory. I reviewed your concerns and comments and I want to express our apologies that your stay was disturbed. We do try to maintain a quiet environment from 11pm to 7am. We are aware of other noise issues, and we are working on ways to improve the sound levels in the motel, so that future stays are not excessively loud. Again, we want to apologize that your stay was not entirely satisfying, and we hope you will give us the opportunity to better serve you in the future.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
8/10 Good
Ariel T.
30 Apr 2024
Ariel T.
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 21 May 2024
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
6/10 Okay
Ronald
Travelled with partner
30 Apr 2024
Property was easy to find. Good parking. Facilities were average. No breakfast/food included. bed & bedding average. A little springy mattress. Plastic glasses. Thin bedding & no bed cover. room size on small end.
Ronald
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 30 Apr 2024
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued. We would like to thank you for your concerns in our motel and its quality and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team
Nice and open room with plenty of walking space. Super clean. Pets welcome at no cost. Very well maintained property and extremely happy with our stay.
Justin
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 29 Apr 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
10/10 Excellent
iinakay
21 Apr 2024
iinakay
Stayed 3 nights in Apr 2024
Response from General Manager Julie on 22 Apr 2024
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
6/10 Okay
Andrew
21 Apr 2024
Andrew
Stayed 2 nights in Apr 2024
Response from General Manager Julie on 22 Apr 2024
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
8/10 Good
Jacqueline
17 Apr 2024
Jacqueline
Stayed 3 nights in Apr 2024
Response from desk manger Virginia on 7 May 2024
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
10/10 Excellent
Jane, Gig Harbor
17 Apr 2024
Liked: Cleanliness, staff & service
Jane
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 18 Apr 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
6/10 Okay
David
16 Apr 2024
Just is what it is
David
Stayed 1 night in Apr 2024
Response from desk manger Virginia on 16 Apr 2024
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
4/10 Poor
Greg
13 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here multiple times, but now the WiFi service is terrible. Not functional until allow even simple internet based work. Was my last visit:(
Greg
Stayed 2 nights in Apr 2024
Response from desk manger Virginia on 15 Apr 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We would like to apologize once more and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
8/10 Good
Ariel
5 Apr 2024
Ariel
Stayed 1 night in Mar 2024
Response from General Manager Julie on 25 Apr 2024
Thank you for taking the time and sharing your experience regarding your stay. We love to hear when our guests have a great experience. We will share your review with our team to show recognition and to encourage us to always strive to improve. We would like to thank you again for sharing and we hope your next stay will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
10/10 Excellent
Tess
25 Mar 2024
Tess
Stayed 1 night in Mar 2024
Response from desk manger Virginia on 16 Apr 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
Almost perfectly basic. Room was cramped, but the bed was great and the room and hotel were very clean. Add a breakfast and this place would be practically perfect for the bargain stayer.
Kenneth
Stayed 1 night in Mar 2024
Response from DO William on 10 Mar 2024
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.We have reviewed your comments and want to assure you that they are appreciated and valued. We will pass on your request for breakfast to the appropriate channels for future upgrades. Thank you again for wonderful review..Sincerely,The Guest Experience Team
6/10 Okay
Carrie
Travelled with partner
1 Mar 2024
Liked: Staff & service
Front desk staff very cordial and professional.
Rooms and linens could use an update. lacking items such as hair dryer. Keycard not working on side door. Overall fine for short one-night stay.
Carrie
Stayed 1 night in Feb 2024
Response from General Manager Julie on 2 Mar 2024
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
10/10 Excellent
Mathieu
25 Feb 2024
Mathieu
Stayed 1 night in Feb 2024
Response from desk manger Virginia on 20 Mar 2024
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
6/10 Okay
James
Business traveller
23 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
No microwave.
Expedia didn't send confirmation nor receipt.
James
Stayed 1 night in Feb 2024
Response from desk manger Virginia on 23 Feb 2024
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Fridge and microwave rooms are listed as delux online, or can be asked for during check in, if available we will be happy to upgrade at a small fee of 5. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
I usually never stay in Motel 6 because of their disgusting accommodations, but this one at Grant Creek is so much better than any I have ever seen. It’s clean and well kept. Also I found it having a very safe & quiet place to stay. No creepy people hanging around and the staff were friendly and helpful. It is minimalistic, but that is what you pay for. The only thing I did not particularly care for were the thin blankets and rough towels. Other than that, it was a very pleasant stay . I do not know why other Motel 6 cannot be as clean and safe as this one.
Julie
Stayed 3 nights in Feb 2024
Response from desk manger Virginia on 20 Feb 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
10/10 Excellent
JJ, Walla Walla
Travelled with family and small children, Business traveller
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
10/10 Excellent
Suzanne
5 Feb 2024
Liked: Property conditions & facilities
Suzanne
Stayed 1 night in Feb 2024
Response from desk manger Virginia on 6 Feb 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
6/10 Okay
Jody
3 Feb 2024
Liked: Cleanliness
It wasn't a remodeling stage in the air freshen fresh paint and it was signed well enough but and for the price I guess it was worth it
Jody
Stayed 1 night in Feb 2024
Response from DO William on 3 Feb 2024
Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. If there is ever anything we can do to help improve your stay, like bring an amenity, you can contact the desk staff anytime and we will do our best to accommodate you. Again, we are sorry that your expectations were not completely met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
Very nice property--being repainted, gorgeous, maybe one of the best I've been in...unfortunately no fridge or micro in room but available--amenities available at front desk, nicely landscaped, very friendly and articulate desk clerk,
Edmund
Stayed 1 night in Feb 2024
Response from DO William on 3 Feb 2024
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.We have reviewed your comments and concerns, and we want to tell you they are very appreciated. We are working through the remodel, but there are plans to expand the fridges throughout the motel. We would like to thank you for your concerns in our motel and its quality and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team
Lumpy bed and pillows.
They are doing some upgrades though so after winter is over half of it should be like new . The second half nex winter. Very good service and friendly atmosphere and people.
stephan
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 30 Jan 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
Room was clean and bed comfortable. The staff was friendly and helpful. Pets are free which is a great help when traveling with a cat.
Bonnie
Stayed 1 night in Jan 2024
Response from desk manger Virginia on 25 Jan 2024
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
6/10 Okay
Maxine
20 Jan 2024
Maxine
Stayed 1 night in Jan 2024
Response from DO William on 22 Jan 2024
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
Better than expected for the brand. Check in was friendly and efficient. Room was average. Nice and warm on a very cold night.
Gary
Stayed 1 night in Jan 2024
Response from DO William on 21 Jan 2024
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team