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Expedia-verified reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Swim Up Junior Suite
55 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Beachfront Honeymoon Suite
55 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Beachfront Junior Suite
55 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Luxury Junior Suite
56 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Elegant, adults-only beach hotel

Popular property highlights

Free valet parking
Indoor pool
Business centre
Laundry facilities
24-hour front desk

Location

Located in Playacar, this hotel is 1.9 mi (3 km) from Playacar Golf Club.

Hotel features

Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a health club.

Room amenities

All 478 rooms provide complimentary wireless Internet access, 24-hour room service and flat-screen TVs. Premium bedding, coffee/tea makers and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

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El Dorado Royale, Gourmet All Inclusive by Karisma

Km 45 Carretera Cancun, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Entertainment

  • On-site live performances

Other inclusions

  • Shuttle service to off-site activities

Not included

  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • All available beverages included
  • Cycling included
  • Spa/beauty facilities and services not included
  • Off-site tours not included
  • Shuttle service to off-site activities included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Meals and drinks at companion properties included
  • All non-motorised water sports included
  • On-site live performances included
  • All land activities, recreational facilities and equipment included
  • Snorkelling included

Hotel Amenities

El Dorado Royale, Gourmet All Inclusive by Karisma is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

In addition to an indoor pool and an outdoor pool, El Dorado Royale, Gourmet All Inclusive by Karisma provides a lazy river and a health club. Dining is available at one of the hotel's 10 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars, 4 swim-up bars and 8 bars/lounges.

A business centre is on-site at this 5-star property. This all-inclusive hotel also offers a hot tub, a sauna and tour or ticket assistance. On-site self-parking and valet parking are complimentary.

El Dorado Royale, Gourmet All Inclusive by Karisma has designated areas for smoking.

  • Lazy river
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 8
  • Fitness facilities
  • Number of beach bars - 2
  • Number of swim-up bars - 4
  • Indoor pool
  • 24-hour front desk
  • Business centre
  • Spa treatment room(s)
  • Porter
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Steam room
  • Dry cleaning/laundry service
  • Sauna
  • Free valet parking
  • Health club
  • Outdoor pool
  • Safe-deposit box at front desk
  • Luggage storage
  • Hair salon
  • Number of restaurants - 10
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Ballroom
  • Laundry facilities
  • Beach towels
  • Spa tub
  • Total number of rooms - 478
  • Wedding services
  • Tennis on site
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

El Dorado Royale, Gourmet All Inclusive by Karisma offers 478 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and complimentary slippers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Private bathroom
  • Iron/ironing board
  • Premium bedding
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Flat-panel TV
  • Room service (24 hours)

Where to Eat

El Dorado Royale, Gourmet All Inclusive by Karisma has 10 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a lazy river, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Parasailing nearby
  • Fitness classes on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No cots (infant beds) available

Minimum guest age is 18

Debit cards

Caters to adults only

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Karisma Playa del Carmen
  • El Dorado Royale Spa Karisma
  • El Dorado Royale Spa Resort Karisma Playa del Carmen
  • El Dorado Royale Spa Karisma Gourmet All Inclusive
  • El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Royale Gourmet All Inclusive Karisma
  • El Dorado Royale Gourmet All Inclusive Karisma Hotel
  • El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Royale A Spa Resort by Karisma All Inclusive
  • El Dorado Royale A Spa Resort by Karisma
  • El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
  • El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
  • Dorado Royale A Spa By Karisma
  • Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
  • El Dorado Royale Gourmet All Inclusive Karisma
  • El Dorado Royale A Spa Resort by Karisma All Inclusive
  • El Dorado Royale A Spa Resort by Karisma
  • El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
  • El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
  • Dorado Royale A Spa By Karisma
  • Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
  • El Dorado Royale Gourmet All Inclusive by Karisma
  • El Dorado Royale A Spa Resort by Karisma All Inclusive
  • El Dorado Royale A Spa Resort by Karisma
  • El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
  • El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
  • Dorado Royale A Spa By Karisma

We should mention

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guest rooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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