Sandos Caracol Nature Resort & Water Park All Inclusive

Family fun on the beach, with 2 outdoor pools, near Gran Coyote Golf

Choose dates to view prices

Where to?

Dates

October 2025

26

November 2025

Sandos Caracol Eco Resort - All Inclusive offers a peaceful retreat with access to a nearby golf course and Quinta Alegría Shopping Mall. Guests relax on white sand beaches, rejuvenate at SPA SANDOS, and dine at nine distinctive on-site restaurants.

Popular amenities

Hot tub
Bar
All-inclusive
Breakfast included
Pool

includes taxes & fees

31 Oct - 1 Nov

Room options

Check availability for these dates

Tonight

Oct 26 - Oct 27

Tomorrow

Oct 27 - Oct 28

All rooms

1 bed

2 beds

3+ beds

Showing 31 of 31 rooms

1 bedroom, free minibar, in-room safe, desk

Room Superior with Pool View

39 sq m
Sleeps 4

Suite Master with Pool View

62 sq m
Sleeps 4

Suite Premium with Pool View

62 sq m
Sleeps 4

Room Superior

30 sq m
Sleeps 4

Pool View Superior

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

39 sq m
Ocean view
Sleeps 4
2 Queen Beds OR 1 King Bed

Pool View Penthouse

Highlights

Balcony

Private indoor hot tub

Air conditioning

Free minibar items

Plasma TV

Blackout curtains

Separate bedroom

Ceiling fan

62 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Pool View 1 Bedroom Suite

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

62 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Eco Family Superior

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Renovated in 2017

Blackout curtains

Ceiling fan

Separate bedroom

30 sq m
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

Eco Family Suite

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Renovated in 2017

Blackout curtains

Separate bedroom

Ceiling fan

41 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Twin Bunk Bed

Eco Family Penthouse

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

64 sq m
2 bedrooms
Sleeps 5
1 King Bed and 1 Large Twin Bunk Bed

Superior Select Adults Only

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

39 sq m
Sleeps 2
1 King Bed OR 2 Queen Beds

Deluxe Select Adults Only

Highlights

Balcony

Private indoor hot tub

Air conditioning

Free minibar items

Plasma TV

Blackout curtains

Ceiling fan

Separate bedroom

41 sq m
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Penthouse Select Adults Only

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

62 sq m
1 bedroom
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Suite Superior with View

41 sq m
Sleeps 2

Suite Superior with View

41 sq m
Sleeps 3

Suite Superior with View

41 sq m
Sleeps 4

Suite Superior with View

41 sq m
Sleeps 3

Suite Superior with View

41 sq m
Sleeps 4

Suite Superior With View

41 sq m
Sleeps 5

Suite Superior with View

41 sq m
Sleeps 3

Suite Superior with View

41 sq m
Sleeps 4

Suite Superior With View

41 sq m
Sleeps 5

Suite Premium with Garden View

64 sq m
Sleeps 2

Suite Premium with Garden View

64 sq m
Sleeps 2

Suite Premium

64 sq m
Sleeps 3

Suite Premium

64 sq m
Sleeps 4

Suite Premium

64 sq m
Sleeps 4

Suite Premium With Garden View

64 sq m
Sleeps 5

Suite Premium with Garden View

64 sq m
Sleeps 4

Suite Premium with Garden View

64 sq m
Sleeps 4

Suite Premium With Garden View

64 sq m
Sleeps 5

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About the area

Located in Corasol, a neighbourhood in Playa del Carmen, Sandos Caracol Nature Resort & Water Park All Inclusive is next to a golf course and on the beach. Quinta Alegría Shopping Mall and Quinta Avenida are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Yal-ku Lagoon. Gran Coyote Golf and Central Square are two other places to visit that come recommended. Windsurfing offers a great chance to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

Visit our Playa del Carmen travel guide

Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710

What's nearby

Playa Xcalacoco - 14 min walk - 1.2 km
Gran Coyote Golf - 5 min drive - 1.8 km
Quinta Avenida - 9 min drive - 5.3 km
Playa del Carmen Main Beach - 9 min drive - 5.3 km
Punta Esmeralda Beach - 10 min drive - 3.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

‪La Laguna - ‬5 min walk
‪La Toscana - ‬3 min walk
‪Marley Coffee - ‬19 min walk
‪Lizards Pool Bar & Terrace - ‬2 min drive
‪Los Lirios - ‬5 min walk

About this property

Sandos Caracol Nature Resort & Water Park All Inclusive

Upscale all-inclusive property near Gran Coyote Golf

Located close to Quinta Alegría Shopping Mall, Sandos Caracol Nature Resort & Water Park All Inclusive provides a free breakfast buffet, an adjacent golf course and free water park access. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a sports massage, a facial and a body scrub at Spa Sandos, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include snorkelling, kayaking and hiking/biking. In addition to 2 poolside bars and a swim-up bar, guests can connect to free WiFi in public areas.

Other perks include:

2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking
Free bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
An outdoor pickleball court, a porter/bellboy and beach towels
Guest reviews give good marks for the family-friendly amenities

Room features

All 956 rooms offer comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks, such as air conditioning and free stocked minibars. Guests reviews say good things about the clean rooms at the property.

Other conveniences in all rooms include:

Bathrooms with showers and free toiletries
Plasma TVs with satellite channels
Balconies, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkelling

Surfing/body boarding

Land activities

Cycling

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Theme parties

Similar properties

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

28 Oct - 29 Oct

Pool
All-inclusive
Spa
Free airport shuttle

includes taxes & fees

27 Oct - 28 Oct

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 poolside bars
7 restaurants
9 bars/lounges
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

18-hole adjacent golf course
2 outdoor pools
5 hot tubs
Beach volleyball
Beach yoga
Billiards/pool table
Children's club
Children's pool
Ecotours
Fitness classes
Free bicycle rentals
Free water park
Full-service spa
Health club
Hiking/biking trails
Kayaking
Outdoor padel court
Outdoor pickleball court
Outdoor tennis court
Parasailing
Personal motorised watercraft
Playground
Sailing
Sauna
Scooter/moped rentals
Scuba diving
Shopping
Snorkelling
Steam room
Waterslide

Family friendly

2 outdoor pools
Children's club
Children's pool
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

More

3 floors
Banquet hall
Built in 2005
Designated smoking areas

Room amenities

Bedroom

Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Plasma TV with satellite channels

Food and drink

Coffee/tea maker
Free stocked minibar

More

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property's water park is closed every Tuesday. The water park is open Wednesday - Monday from 10 AM-5 PM for adults and from 9 AM-6 PM for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property Registration Number 008-007-006283/2025

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Only registered guests are allowed in the guestrooms

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caracol Eco

Caracol Sandos

Caracol Sandos Eco Resort

Eco Caracol Sandos

Eco Sandos Resort

Sandos Caracol Eco

Sandos Caracol Eco Playa del Carmen

Sandos Caracol Eco All Inclusive Playa del Carmen

Sandos Caracol Eco Resort All Inclusive Playa del Carmen

Sandos Eco Resort

Caracol Beach

Caracol Village Hotel Playa Del Carmen

Hotel Sandos Caracol Eco

Sandos Caracol Beach Resort Spa

Sandos Caracol Eco Hotel

Sandos Caracol Mexico

Sandos Caracol Riviera Maya

Frequently asked questions

Does Sandos Caracol Nature Resort & Water Park All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sandos Caracol Nature Resort & Water Park All Inclusive?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Sandos Caracol Nature Resort & Water Park All Inclusive on 31 Oct 2025 start from €209.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Caracol Nature Resort & Water Park All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Caracol Nature Resort & Water Park All Inclusive?

Self-parking is free at this property.

What time is check-in at Sandos Caracol Nature Resort & Water Park All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Caracol Nature Resort & Water Park All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Caracol Nature Resort & Water Park All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Caracol Nature Resort & Water Park All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Sandos Caracol Nature Resort & Water Park All Inclusive located?

Located in Corasol, this beachfront property is next to a golf course and within 3 mi (5 km) of Gran Coyote Golf and Quinta Avenida. Quinta Alegría Shopping Mall and Central Square are also within 9 mi (15 km).

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Sandos Caracol Nature Resort & Water Park All Inclusive Reviews

6.8

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

vintea darleen

16 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a amazing time. The food was mid but enjoyed a great dinner on the beach that was out of this world

Stayed 5 nights in Oct 2025

2/10 Terrible

Angel

21 Oct 2025

Food was ok, not so clean and check in took a while.

Stayed 1 night in Oct 2025

8/10 Good

Sam

1 Sept 2025

Liked: Amenities

Good place for vacation

Stayed 4 nights in Aug 2025

8/10 Good

Omar

11 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall a great place

Stayed 5 nights in Sep 2025

10/10 Excellent

Marty

17 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Always a amazing hotel

Stayed 6 nights in Aug 2025

10/10 Excellent

Linda

23 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you.

Stayed 7 nights in Oct 2025

10/10 Excellent

Anushya

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time. It’s a great property. Children loved the waterpark and activities.

Stayed 4 nights in Sep 2025

6/10 Okay

Lester

20 Oct 2025

Liked: Staff & service, amenities

The buffet food was just average but the food at the specialty restaurants were much better. More needs to be done to control the amount of mosquitoes at the resort. Stagnant rain water needs to be treated.

Stayed 4 nights in Oct 2025

10/10 Excellent

Columba

12 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room

Stayed 7 nights in Oct 2025

6/10 Okay

Holly

19 Oct 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Staff were amazing and helpful. A lot of the buildings leak when raining and the property has a lot of flooded walkways after rain. Property is currently undergoing renovations so not all amenities were available.

Stayed 7 nights in Oct 2025

10/10 Excellent

Lizeth

9 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice environment

Stayed 3 nights in Aug 2025

10/10 Excellent

Roshina

12 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great location for a family vacation

Stayed 5 nights in Jul 2025

4/10 Poor

Harry

30 Sept 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Most of the restaurants were closed and many of the activities were limited.

Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn

9 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very spacious rooms

Stayed 2 nights in Aug 2025

10/10 Excellent

Natalia

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything excellent just the food didn’t like they didn’t have variation very poor and a lot of mosquitos

Stayed 2 nights in Oct 2025

6/10 Okay

Jardie Aquino

7 Oct 2025

Liked: Staff & service

It was ok… they need more improvement in many ways….

Stayed 7 nights in Sep 2025

8/10 Good

Thomas Michael

3 Sept 2025

Liked: Cleanliness, amenities

Great

Stayed 7 nights in Jun 2025

4/10 Poor

Juan Daniel

11 Oct 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The food and drinks are terrible! The convince store inside the resort is way over priced. $9 redbulls? $20 Vicks? WHAT?!?

Stayed 5 nights in Oct 2025

6/10 Okay

Blanca Estela

8 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very tropical, Monkeys and coati are everywhere. Dining is not great; food is not very good but service is excellent. There is no air conditioning in dining area, only in public restrooms and rooms. lots of open air so its hot & humid. I would not return to this property.

Stayed 4 nights in Oct 2025

10/10 Excellent

Theodore

12 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The yoga teacher - Iván - is amazing. The food is great - there are so many options you’ll be sure to find something you love at every meal. We had a great time in a beautiful place!

Stayed 9 nights in Aug 2025

4/10 Poor

Catherine Aline

24 Oct 2025

Disliked: Staff & service, property conditions & facilities

Paid for adult only section, was told that area closed, however some.of our party was places there. Since we paid extra and did not get adult.only asked for.some money back was told NO

Stayed 7 nights in Oct 2025

10/10 Excellent

Damian

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Improved beach area comparing to the past visit. Food not the greatest but decent. Love that they decided to keep the one small restaurant/pub open whole night! Too bad they didn’t utilize Italian and Mexican reataurant…

Stayed 7 nights in Jul 2025