Sandos Caracol Eco Resort - All Inclusive

Photo gallery for Sandos Caracol Eco Resort - All Inclusive

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Sandos Caracol Eco Resort - All Inclusive

Sandos Caracol Eco Resort - All Inclusive

4.0 star property

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • All-inclusive
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines
Map
Carretera Cancún Chetumal Km. 295, Playa del Carmen, 77710

Explore the area

  • Popular LocationXplor Theme Park31 min drive
  • Popular LocationXcaret Eco Theme Park34 min drive
  • Popular LocationPuerto Morelos Town Square34 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)53 min drive

Choose dates to view prices

Eco Family Suite

  • 70 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

Eco Family Superior

  • 30 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Superior Select Adults Only

  • 39 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Penthouse Select Adults Only

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Deluxe Select Adults Only

  • 41 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Signature Eco Junior Suite (2 Adults, 3 Children)

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

Standard Room

  • 39 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Signature Eco Junior Suite (3 Adults, 2 children)

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

Royal Elite 1 Bedroom, 1 King Bed with Sofabed

  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Eco Family Penthouse (2 Adults 3 children)

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

Elite Penthouse, Jetted Tub

  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 1 Double Sofa Bed

Superior Room, 2 Queen Beds

  • 39 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Eco Family Penthouse

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

Eco Family Penthouse (3 adults 1 child)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Eco Family Penthouse (2 Adults 2 children)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Eco Family Penthouse (3 adults 2 children)

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

Signature Eco Junior Suite (2 Adults, 2 children)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bunk Bed

Signature Eco Junior Suite (3 Adults, 1 Child)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bunk Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Sandos Caracol Eco Resort - All Inclusive is next to a golf course and on the beach. Central Square and Puerto Morelos Town Square are notable landmarks, and travellers looking to shop may want to visit Quinta Avenida and Quinta Alegría Shopping Mall. Travelling with kids? Don't miss 3D Museum of Wonders. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with skydiving.

What's nearby

  • Punta Esmeralda Beach - 16 min drive
  • Grand Coral Golf Riviera Maya - 17 min drive
  • Xplor Theme Park - 31 min drive
  • Xcaret Eco Theme Park - 34 min drive
  • Puerto Morelos Town Square - 34 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

About this property

Sandos Caracol Eco Resort - All Inclusive

Upscale aparthotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sandos Caracol Eco Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 9 restaurants. Each apartment offers free WiFi, free minibar items and a plasma TV with satellite channels. Added amenities include a balcony, room service and a coffee/tea maker.
Sandos Caracol Eco Resort - All Inclusive offers 956 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 42-inch Plasma televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club, complimentary bicycles and a complimentary water park with waterslides are featured at the aparthotel. 3 outdoor swimming pools and 5 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA SANDOS has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/boogie boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Dutch, English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach massages
  • Beach umbrellas
  • Beach towels
  • Beach sunloungers

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • Sunloungers
  • 5 hot tubs
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Facials
  • Body wraps
  • Prenatal massages
  • Deep-tissue massages
  • Outdoor treatment area
  • Reflexology
  • Couples treatment room(s)
  • Body scrubs
  • Hydrotherapy
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • On-site car hire

Family friendly

  • Children's pool
  • Playground

Food and drink

  • Coffee/tea maker

Dining

  • 9 restaurants
  • 2 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Hairdryer
  • Free toiletries
  • Soap
  • Toilet paper

Entertainment

  • 42-inch plasma TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • 18 holes of golf
  • Health club
  • 2 outdoor tennis courts
  • Free water park access
  • Waterslide
  • Nightclub
  • Beach volleyball on site
  • Motorised watercraft on site
  • Kayaking on site
  • Beach yoga on site
  • Parasailing on site
  • Hiking/biking trails on site
  • Yoga classes on site
  • Scuba-diving on site
  • Ecotours on site
  • Free bike hire on site
  • Golf nearby
  • Skydiving nearby

Safety features

  • Carbon monoxide detector
  • Smoke detector
  • Window guards

General

  • 956 rooms
  • 3 floors
  • Built in 2005

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