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The Fives Beach Hotel & Residences - All Inclusive

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7 outdoor pools, pool umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
7 outdoor pools, pool umbrellas

Overview of The Fives Beach Hotel & Residences - All Inclusive

VIP Access

The Fives Beach Hotel & Residences - All Inclusive

4.5 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • All-inclusive
  • Laundry
  • Spa
Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationGran Coyote Golf9 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course9 min drive
  • Popular LocationPunta Esmeralda Beach16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Playa del Carmen

Located in Playa del Carmen, The Fives Beach Hotel & Residences - All Inclusive is near the airport and on the beach. Gran Coyote Golf and El Camaleon Mayakoba Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby.
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Map

What's nearby

  • Guadalupe Church - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Playa 88 - 10 min drive
  • Punta Esmeralda Beach - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • Arezzo - 6 min walk
  • Coco's Cabanas - 11 min walk
  • Fonda Argentina - 6 min drive
  • Los Murales - 6 min drive
  • La jungla de la riviera - 8 min drive

About this property

The Fives Beach Hotel & Residences - All Inclusive

Upscale aparthotel on the beach, with 7 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Fives Beach Hotel & Residences - All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 10 restaurants. Each apartment offers comforts like a pillowtop bed and premium bedding, plus a furnished balcony and an LCD TV with cable channels. Thoughtful touches include free minibar items and dressing gowns. Other touches available are an iPod dock and 24-hour room service.
The Fives Beach Hotel & Residences - All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach club on site (surcharge)
  • Beach umbrellas
  • Beach towels
  • Beach sunloungers

Pool/Spa

  • 7 outdoor pools
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • 11 treatment rooms
  • Body treatments
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Manicures and pedicures
  • Body wraps
  • Hydrotherapy
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Shopping centre shuttle (surcharge)
  • On-site car hire

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • SEA OLIVE
  • Pisco Nikkei & Raw Bar
  • FLAVOURS
  • AREZZO
  • Oriola Beach Club Grill

Food and drink

  • Coffee/tea maker

Dining

  • 10 restaurants
  • 3 poolside bars and 7 bars/lounges
  • Stocked minibar (select free items)
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Shower
  • Hairdryer
  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • LCD TV with cable service
  • Games room
  • DVD player
  • iPod docking station

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • In-room massages

Location highlights

  • Near the airport

Things to do

  • 24-hour fitness centre
  • Outdoor tennis courts
  • Nightclub
  • Fitness facilities nearby (free access)
  • Yoga classes on site
  • Snorkelling on site
  • Volleyball on site
  • Aerobics classes on site
  • Tennis lessons on site
  • Motorised watercraft on site
  • Tennis on site
  • Parasailing on site
  • Bike hire on site
  • Kayaking on site
  • Golf nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Zip-lining nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 662 rooms
  • Access via exterior cooridors
  • Connecting/adjoining rooms avaliable

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Policies

Check-in

Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel & Residences - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 28 Feb 2023 start from €455.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fives Beach Hotel & Residences - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Fives Beach Hotel & Residences - All Inclusive?

Self-parking is available for USD 10 per night. Valet parking is available for USD 10 per night.

What time is check-in at The Fives Beach Hotel & Residences - All Inclusive?

Check-in is from 3 PM - 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel & Residences - All Inclusive?

Checkout is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel & Residences - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, scuba-diving lessons and more.

Where is The Fives Beach Hotel & Residences - All Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of El Camaleon Mayakoba Golf Course, Punta Esmeralda Beach and Quinta Avenida. Gran Coyote Golf and Playa del Carmen Main Beach are also within 6 mi (10 km).

The Fives Beach Hotel & Residences - All Inclusive Reviews

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 900 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 211 out of 900 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 107 out of 900 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 68 out of 900 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 73 out of 900 reviews" "
" "2 - Terrible 8%

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of pools great food. Friendly people Great beach
Stayed 7 nights in Jan 2023

10/10 Excellent

Andre

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at The Fives Beach Resort. It's a beautiful property and well maintained. Everyone working there was exceptionally nice, friendly and helpful! I highly recommend it.
Stayed 8 nights in Jan 2023

10/10 Excellent

Rodney

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great food! Very fresh and authentic to the area. Only one restaurant we did not love (sea olive). Staff was very friendly and courteous but many had limited English. Enough to get by but not for a conversation. Overall highly recommended.
Stayed 8 nights in Jan 2023

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome trip!
Stayed 4 nights in Jan 2023

6/10 Okay

Katerina

Travelled with partner
Liked: Cleanliness, property conditions & facilities