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Ocean Maya Royale All Inclusive Adults Only

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Aerial view
On the beach, white sand, beach massages
On the beach, white sand, beach massages
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas

Overview of Ocean Maya Royale All Inclusive Adults Only

VIP Access

Ocean Maya Royale All Inclusive Adults Only

4.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationTres Rios Ecopark1 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course10 min drive
  • Popular LocationGran Coyote Golf14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Maya Royale All Inclusive Adults Only is in the entertainment district and on the beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Tres Rios Ecopark - 1 min drive
  • El Camaleon Mayakoba Golf Course - 10 min drive
  • Gran Coyote Golf - 14 min drive
  • Maroma Beach - 16 min drive
  • Punta Esmeralda Beach - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

About this property

Ocean Maya Royale All Inclusive Adults Only

4.5-star luxury property by the sea
At Ocean Maya Royale All Inclusive Adults Only, you can look forward to a free breakfast buffet, a terrace and shopping on site. With amenities such as a white sand beach and beach massages, this property is the perfect place to soak up the sun. Treat yourself to a manicure/pedicure, hydrotherapy or a facial at Despacio Spa Centre, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and a poolside location. Enjoy the gym, as well as activities such as volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with pool umbrellas
  • Free self-parking
  • An outdoor tennis court, smoke-free property and concierge services
  • ATM/banking services, a lift and a 24-hour front desk
  • Guest reviews speak well of the bar and helpful staff
Room features
All 320 rooms feature comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Hacienda
  • El Charro
  • La Dolce Vita
  • Yookoso
  • Blue Moon

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Hot tub
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2012 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A
Ocean Maya Royale All Inclusive Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Ocean Maya Royale All Inclusive Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Maya Royale All Inclusive Adults Only?

Self-parking is free at this property.

What time is check-in at Ocean Maya Royale All Inclusive Adults Only?

Check-in is from 3 PM - 5:30 AM.

What time is check-out at Ocean Maya Royale All Inclusive Adults Only?

Checkout is at noon. Late checkout is available for MXN 650 (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale All Inclusive Adults Only?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, tennis, volleyball and more.

Where is Ocean Maya Royale All Inclusive Adults Only located?

Located in Playa del Carmen, this beachfront property is in the entertainment district, 0.7 mi (1.1 km) from Tres Rios Ecopark, and 2.8 mi (4.5 km) from Playa Xcalacoco. Maroma Beach and Playa 88 are also within 6 miles (10 km).

Can I cancel my reservation for free at Ocean Maya Royale All Inclusive Adults Only and receive a full refund?

Yes, Ocean Maya Royale All Inclusive Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Ocean Maya Royale All Inclusive Adults Only cancellation policy on our site for more details about any exclusions or requirements.

Ocean Maya Royale All Inclusive Adults Only Reviews

Ocean Maya Royale All Inclusive Adults Only Reviews

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 465 out of 997 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 329 out of 997 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 106 out of 997 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 55 out of 997 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 42 out of 997 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Keisha
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff was friendly and attentive. Rooms were spacious and clean , stocked with all the toiletries you could need. We had 24hr room service as well which was awesome. I also like that the property is not so large that you have to walk far from one place to the next like other resorts. Definitely would love to return!
Stayed 4 nights in Nov 2022

10/10 Excellent

Elvir
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property lots a hangout spots/lounges. Clean, staff is very friendly.
Stayed 4 nights in Nov 2022

10/10 Excellent

Reyna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, well kept and the staff very friendly. Especially Tigre, the reception bar tender. He remembered our names every time we were there
Stayed 4 nights in Nov 2022

6/10 Okay

Joseph
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was excellent! Really nice properly and grounds! To major down falls, food overall ranked poor. Very bland and lacking flavor. It makes a longer stay difficult. Resort does offer shuttles to town, and the taxis are spendy round trip. Wish i would have known this. It ads up fast. Especially when you just need to go get good food. Side note, unless you pay for privileged access, you only get cheap alcohol and its poored weak. Other than that, the rooms are really nice, the pools are great with great beach access. The super friendly staff really made a difference

10/10 Excellent

Leonor
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, comfortable and excellent service. The only thing I suggest is to paint in another color the division between the ramps to avoid people confuse and felt down.

10/10 Excellent

Rudolph
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exceptional service from your staff Oliver. He went above and beyond taking care of our group. We will return again simply because of him ❤️🐼 The property is great and the beach is beautiful especially at night. We were able to enjoy the beach well into the night/morning and it was very relaxing. The ojo rojos and pina colada’s were the best! Thanks for an amazing time!!!

10/10 Excellent

Christopher
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean maya didn't disappoint from the moment we arrived until the moment we left. When we 1st arrived we met a young wonderful man named Oliver, I suggested he take us out in the town for the night to some good taco joints where he would eat. He took us to el fogon a really good spot. He spent a few days with our group showing us some good local spots like la embarajada a good night club.Now we will have a friend to hang out with everytime we go. I suggest you ask for Oliver and tell him Chavez and the Panda suggested his company. I cannot forget all the other workers at the resort like OLI and OCTAVIO the bartenders, my bros. Oliver's supervisor who let him get off early to hang out with us. Jesus in the sports bar. Definitely recommend this resort, the workers are the best. DON'T FORGET TO TIP THESE HARD WORKERS AND THE HOSEKEEPERS THEY TRULEY WORK HARD.

10/10 Excellent

Teresa, CALABASH
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was kept us nicely. Lobby area was very nice and updated. Beach was cleared of seaweed each morning, lots of beach and pool loungers

8/10 Good

Tarrence Arthur
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property clean and good entertainment. VIP was nice but hate bracelets. Oscar was Fantastic, Octav