Carretera Federal Chetumal, Puerto Juarez Km.300, Playa del Carmen, QROO, 77710
Explore the area
Quinta Avenida12 min walk
Playa del Carmen Main Beach15 min walk
Playa del Carmen Maritime Terminal19 min walk
Playa Del Carmen, Quintana Roo (PCM)5 min drive
Choose dates to view prices
About this area
Playa del Carmen
BlueBay Grand Esmeralda All Inclusive is located in Ejidal, a neighbourhood in Playa del Carmen, and is near theme parks and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Travelling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Nuestra Senora del Carmen Catholic Church - 14 min walk
Playa del Carmen Main Beach - 15 min walk
Playa del Carmen Maritime Terminal - 19 min walk
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
About this property
BlueBay Grand Esmeralda All Inclusive
Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at BlueBay Grand Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and a safe. Rooms open to balconies or patios. LCD televisions come with pay-per-view films.
Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
BlueBay SPA has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a spa tub and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
6 restaurants
4 bars/lounges and 1 poolside bar
24-hour room service
Things to do
2 outdoor pools
Aerobics classes
Billiards/pool table
Canoeing
Children's pool
Fitness centre
Full-service spa
Kayaking
Motorised watercraft
Playground
Sailing
Sauna
Shopping
Hot tub
Tennis
Volleyball
Windsurfing
Yoga classes
Family friendly
2 outdoor pools
Children's pool
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Free supervised childcare
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Playground
Conveniences
ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
A meeting room
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Terrace
Spa
8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: USD 1.43 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
Property is also known as
Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property
Frequently asked questions
Yes, this property has 2 outdoor pools and a children's pool.
As of 8 Aug 2022, prices found for a 1-night stay for 2 adults at on 5 Sept 2022 start from €185.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking is free at this property.
Check-in is from 3 PM - 1:00 AM.
Checkout is at noon.
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Nestled on the beach, this Ejidal property is within 1 mi (2 km) of Central Square and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).
Overall score and ratings
3.4
Okay
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The beach was nice but the water was so murky and black, that you couldn’t go near it because it smelled so bad. Opted for a room with a hot tub but it was covered in ants and dirt that I dared not went in. The staff was ok except “Super Mario” at the guest services who promised to pick up for breakfast to give us a tour and never showed up. The check in process went ok until they made us wait in the lobby for almost a hour before shuttling us to our room. Definitely wouldn’t recommend and would never go back.
La estancia estuvo bien, el hotel está limpio , la comida está bien, el personal que te atiende, en su mayoría son amables, lo que debían mejorar es el transporte pues las distancias están largas del edificio 5 al lobbie y también debían tener personal que te atienda al lado de la piscina.
