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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Travelers find their own slice of paradise at this beachfront retreat where pristine sands meet crystal waters perfect for kayaking adventures

Choose dates to view prices

El Dorado Maroma sits near Tres Rios Ecopark, blending luxury with natural beauty. Guests can book a rejuvenating treatment at NÁAY SPA, lounge beside one of four outdoor pools, or head to the private beach for kayaking and snorkeling in the clear Caribbean waters.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • All-inclusive
The current price is €757
includes taxes & fees
2 Feb - 3 Feb

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Room options

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located on a private beach, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is in Maroma, a neighbourhood in Playa del Carmen. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Mamitas Beach. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Playa del Carmen, QROO

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Virgen Beach - 5 min walk - 0.4 km
  • El Camaleón Mayakoba Golf Course - 21 min drive - 10.2 km
  • Quinta Avenida - 30 min drive - 19.4 km
  • Playa del Carmen Main Beach - 31 min drive - 19.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪El Pajarito - ‬12 min drive
  • ‪Preferred Beach Club - ‬13 min drive
  • ‪Rendezvous Bar - ‬12 min drive
  • ‪Preferred Club Lounge - ‬13 min drive
  • ‪Restaurante Maromita - ‬12 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Luxury all-inclusive hotel near El Camaleón Mayakoba Golf Course
Located close to Tres Rios Ecopark, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only provides free cooked-to-order breakfast, a free return airport shuttle and 2 beach bars. This hotel is a great place to bask in the sun with a private beach, snorkelling and kayaking. Indulge in a body scrub, a massage and a facial at Náay Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a firepit.
You'll also find perks such as:
  • 4 outdoor pools
  • Free valet parking
  • Express check-out, laundry services and a 24-hour front desk
  • Concierge services, smoke-free property and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 149 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch Smart TVs with cable channels and DVD players
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkelling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 08203073
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only on 2 Feb 2026 start from €756.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Valet parking is free at this property.

What time is check-in at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-in start time: 2:30 PM; check-in end time: 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include rowing/canoeing, volleyball and more.

Where is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only located?

Nestled on the beach, this Maroma hotel is within 9 mi (15 km) of Tres Rios Ecopark, El Camaleón Mayakoba Golf Course and Gran Coyote Golf. Mamitas Beach and Quinta Avenida are also within 12 mi (20 km).

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Reviews

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 150 out of 189 reviews
Rating 8 - Good. 27 out of 189 reviews
Rating 6 - Okay. 8 out of 189 reviews
Rating 4 - Poor. 4 out of 189 reviews
Rating 2 - Terrible. 0 out of 189 reviews

Reviews

8/10 Good

Thandeka

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room, friendly staff and great food. No entertainment except for live music some days. Overall we had a great relaxing time
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael Clay

Liked: Cleanliness, amenities, property conditions & facilities
The place was fantastic! From the food to the cleanliness, to the staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment staff was fantastic as well as all the rest of the resort staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Meridee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and made sure we always had what we needed. The room was spotless and maintained throughout the day. The food was really good with a wide variety offered. There are plenty of activities on the property so you can be as busy as you want or just relax by the beach. Would definitely visit again!
Stayed 7 nights in Nov 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend property invest in a pool heater for the colder months as Nov-Feb. the swimming pools were cold. The rest of resort was magnificent along with beaches are extremely beautiful.
Stayed 5 nights in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The grounds, the staff, and the facilities were all excellent. Only a couple things need improvement and that would be the beach and a buffet. The beach next door was cleaned with a tractor and this one was hand raked. The tractor had a by far, cleaner beach. The lack of a buffet on property meant a limited breakfast and lunch menu which was pretty identical to the other restaurant on property and an hour for each meal. I would have liked a grab and go option to ordering. Regardless, we would definitely return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a huge room, enjoyed the beach and main pool and bars, kayaking and included snorkel and drinking catamaran outing. Dinners were good, especially Italian restaurant Mio, Palafitos which cost extra. Mexican and Caribbean restaurants were good also. Had great experience with the spa (extra $) Best lunch was the taqueria. Staff around property were nice and friendly and helpful. They try to upsell a lot for wine or special dinners or to join club, and the included room credit is really just a smaller credit for each of several different extra cost things, not one credit you can apply to one expensive charge. Still our 3 rooms for adult family and the experiences were great for all.
Stayed 5 nights in Dec 2025

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
Please don’t be mislead by negative reviews regarding the service and quality of the resort. First please understand the model of the hotel which yes it’s tight security but are you telling me you don’t appreciate that? The quality of all food you will eat already included in your nightly stay is really incredible. Yes small portions but quality is more important. I can find one time in 5 days that staff didn’t say hello. So we understand the tipping process in which services are delivered which is customary in the US. You can trust pretty much anyone to get you change for your US dollars. We enjoyed this resort!
Stayed 4 nights in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect if you are looking to rest and relax. The location is beautiful, and the resort is small and quiet. Overall the food was higher quality than most all inclusive resorts. This is not a “party” resort.
Stayed 4 nights in Oct 2025

8/10 Good

Steffen Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, beach is mainly clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Mitchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband would recommend and will be back the staff was so polite and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and how accommodating they were. The location was beautiful as well.
Stayed 6 nights in Jul 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, friendly staff, huge rooms, good food.
Stayed 7 nights in Feb 2025

10/10 Excellent

Herald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. The food in all the restaurants was beautifully served and delicious. The spa provided the best relaxation experience. The beach has white sand and turquoise water. The activities were fun and well programmed.This is a paradise.
Stayed 7 nights in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Place is elite. Access to beach is so close to rooms and restaurants. Service is next level. Francisco and Carlos best bar tenders. Manuel and Marco so helpful setting up beach chairs. Gustavo at the restaurant. Hebert and Liliana at the spa are amazing. Bryan scheduling the massages was great to work with. The food was amazing at all restaurants. The house win is good and if u want to upgrade lots of options. The ability to eat so close to the beach at two restaurants. This is a great place if u don’t want to walk a lot and enjoy great service. Not a mega size hotel but I liked the more intimate higher quality food and service. Highly recommend and hope to go again. Miss it already!!!
Stayed 6 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar none, the nicest resort I’ve ever been to. The staff is amazing. Very friendly people and they really go the extra mile to make sure you are happy with whatever you’re doing or enjoying. The rooms and grounds are impeccable. The food is exceptional. Great service everywhere you go including the beach. My only complaint is their prices at the spa are outrageous. Ballpark $300 for a 90 minute massage is offensive. Other resorts I’ve been to offer the same services for $80. In the NYC area it’s $90-$130 and it’s done by certified massage therapists.
Stayed 7 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!
Stayed 5 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful for our vacation. The staff were very nice and friendly. They treated us with so much care. They made us feel at home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rocio Briseno

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to enjoy some time off. The staff help create a very relaxing environment very accommodating and welcoming. Amazing food, entertainment and the beach is the best in the area
Stayed 4 nights in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful resort. nice pools and a lot of cute areas for photo ops or private walks. The food was only OK.
Stayed 5 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent transportation included from airport. And great day excursions too.
Stayed 4 nights in Mar 2025

10/10 Excellent

becky

Liked: Cleanliness
Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.
Stayed 7 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, clean property and top notch staff. They really take the time to do daily cleanings of everything whether it's the rooms, pools ,restaurants or grounds in general. Very quiet and peaceful resort. We will certainly come back.
Stayed 7 nights in May 2025

8/10 Good

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Especially the service from everyone. The food was good! Me being a water drinker, I couldn’t find natural spring water and that’s why I give it 4 stars.
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, Lomas transportation was not professional but all areas of the property were very nice, the spa was excellent and the restaurant choices were great.
Stayed 4 nights in Apr 2025