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Grand Riviera Princess All Suites Resort & Spa All Inclusive

Photo gallery for Grand Riviera Princess All Suites Resort & Spa All Inclusive

Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Suite With Jacuzzi and Outdoor Shower | Outdoor pool | Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas

Overview of Grand Riviera Princess All Suites Resort & Spa All Inclusive

VIP Access

Grand Riviera Princess All Suites Resort & Spa All Inclusive

4.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive
Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course9 min drive
  • Popular LocationGran Coyote Golf10 min drive
  • Popular LocationPunta Esmeralda Beach15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess All Suites Resort & Spa All Inclusive is in the entertainment district and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Temazcal Natura and Cenote Chaak Tun are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Gran Coyote Golf - 10 min drive
  • 28 de Julio Square - 12 min drive
  • Punta Esmeralda Beach - 15 min drive
  • Playa 88 - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • La Brasserie - 16 min walk
  • Koh Thai - 16 min walk
  • Coco's Cabanas - 4 min drive
  • Fonda Argentina - 6 min drive
  • Casa del Lago - 8 min drive

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Upscale aparthotel on the beach, with 12 outdoor swimming pools

Property Location
When you stay at Grand Riviera Princess All Suites Resort & Spa All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya. This 4-star property is 5.2 mi (8.4 km) from Quinta Avenida and 5.8 mi (9.3 km) from Mamitas Beach Club.

Rooms
Make yourself at home in one of the 674 air-conditioned rooms featuring private spa tubs and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 9 restaurants and a coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 9 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.


Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property features 5425 square feet (504 square meters) of event facilities. Free self parking is available onsite.
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 accommodations with free minibar items and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. A pillow menu is available. This Playa del Carmen aparthotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor tennis courts, a health club and a water park (surcharge) are featured at the aparthotel. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Pool/Spa

  • 12 outdoor pools
  • Indoor pool
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • 15 treatment rooms
  • Hydrotherapy
  • Body scrubs
  • Detox wraps
  • Manicures and pedicures
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Aromatherapy
  • Outdoor treatment area
  • Body wraps
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Buffet Verde
  • La Hacienda
  • La Vaquería
  • Mamma Mia
  • La Fondue

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Manager's reception (free)
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Free rollaway/extra beds
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • Evening entertainment
  • Pool or billiards table
  • Ping pong table
  • Games room

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Desk
  • Conference space (5425 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Health club
  • 6 outdoor tennis courts
  • Nightclub
  • Water park admission (surcharge)
  • Tennis lessons on site
  • Kayaking on site
  • Snorkelling on site
  • Aerobics classes on site
  • Volleyball on site
  • Basketball on site
  • Tennis on site
  • Beach volleyball on site
  • Archery on site
  • Scuba diving nearby
  • Theme parks nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector

General

  • 674 rooms
  • 3 floors
  • Built in 2007
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess All Inclusive
Grand Riviera Princess All Suites Resort Spa All Inclusive

Frequently asked questions

Does Grand Riviera Princess All Suites Resort & Spa All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 30 Jan 2023 start from €287.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess All Suites Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess All Suites Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Riviera Princess All Suites Resort & Spa All Inclusive located?

Located in Playa del Carmen, this beachfront aparthotel is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach and El Camaleon Mayakoba Golf Course. Playa del Carmen Main Beach and Playa 88 are also within 6 miles (10 km).

Reviews

7.8

Good

Rating 10 - Excellent. 927 out of 2164 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 567 out of 2164 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 315 out of 2164 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 182 out of 2164 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 173 out of 2164 reviews" "
" "2 - Terrible 8%

8.5/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Veronica Ometere

Travelled with family
Liked: Amenities
The Amenities: Pool, dining, beach and entertainment.

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience
Stayed 6 nights in Jan 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful. The staff where all extremely polite! Everything was clean.
Stayed 7 nights in Jan 2023

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
this was one of the cleanest properties I have stayed in THANK YOU. Your employees were the nicest, most helpful and caring staff we have ever dealt. They were truly wonderful and a real asset. THANK YOU The food was the one thing that needs a refresher and a little better selection. It was just ok
Stayed 5 nights in Jan 2023

10/10 Excellent

Amy JoMarie