Grand Riviera Princess - All Inclusive

Photo gallery for Grand Riviera Princess - All Inclusive

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
12 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Riviera Princess - All Inclusive

VIP Access

Grand Riviera Princess - All Inclusive

4.5 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course9 min drive
  • Popular LocationGrand Coral Golf Riviera Maya10 min drive
  • Popular LocationPunta Esmeralda Beach15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and on the beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • 28 de Julio Square - 8 min drive
  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Punta Esmeralda Beach - 15 min drive
  • Playa 88 - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Where to eat
  • Buffet Verde – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • La Hacienda – Theme restaurant with a bar offering Mexican cuisine. Serves dinner daily. Reservations required.
  • La Vaquería – Theme restaurant offering local and international cuisine. Serves dinner daily. Reservations required.
  • Mamma Mia – Theme restaurant with a bar offering Italian cuisine. Serves dinner daily. Reservations required.

About this property

Grand Riviera Princess - All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 674 rooms provide conveniences such as sitting areas and coffee makers, plus in-room free WiFi and plasma TVs with satellite channels. Balconies, room service and free bottled water are among the other amenities available to guests.
Grand Riviera Princess - All Inclusive offers 674 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. 30-inch Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

6 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motor-boating
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 12 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference space (5425 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 30-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 32
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess - All Inclusive Playa del Carmen
Grand Riviera Princess All Suites Resort Spa All Inclusive
Grand Riviera Princess - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 694 out of 1673 reviews
5 - Excellent 41%
Rating 4 - Good. 454 out of 1673 reviews
4 - Good 27%
Rating 3 - Okay. 245 out of 1673 reviews
3 - Okay 15%
Rating 2 - Poor. 143 out of 1673 reviews
2 - Poor 9%
Rating 1 - Terrible. 137 out of 1673 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service, amenities
I was a little underwhelmed with the rooms
Stayed 4 nights in Jan 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful. Always had masks. Very clean always working in the background. WiFi not good.
Stayed 3 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was amazing. Very spread out. Be ready to walk alot. The property is huge!
Stayed 7 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing here! (Must read) Huge shoutout to Yoseph at the front desk who was extremely accommodating in helping me extend my stay.. When it comes to any spa services, Lou Ann is your girl! She is so warm and welcoming and I enjoyed getting to know her. Last but definitely not least, my experience with Ismael the Tennis Pro at the resort. I have played tennis once before, and after a week of him practicing with me, and teaching me how to play, I have improved greatly. He’s extremely professional, highly skilled and a wonderful teacher/person to be around. If you’re thinking of booking at this resort, don’t hesitate! (And don’t forget to book your tennis lessons with the best!) -Katrina
Stayed 12 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and activities. The beach was amazing, well kept and fun beach bar.
Stayed 4 nights in Jan 2022